Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The Tennis Floor Rate is responsible for maintaining a clean, safe, and welcoming environment on the tennis floor. Your primary duties will include monitoring tennis equipment usage, ensuring proper sanitation protocols are followed, and providing assistance to members and guests as needed. In this role, you will proactively engage with members, offering guidance on tennis equipment usage and tennis techniques while promoting a positive atmosphere within the facility. Your role is essential in fostering a supportive community and ensuring that all members enjoy a safe and effective workout experience.
Reporting Structure
- Reports to the Head Tennis/Pickleball Professional or Racquet Sports Director
Day to Day
- Engage with members and guests by consistently using their names to foster a personalized experience.
- Build authentic relationships with members, ensuring a welcoming and inclusive atmosphere for all.
- Promote club activities and racquet programs, encouraging member involvement to enhance engagement and community spirit.
- Help conduct member orientations for racquet facilities, demonstrating proper equipment usage and identifying opportunities for personal training or private lessons.
- Adhere to established cleaning protocols, safety guidelines, and operational standards to ensure a safe and hygienic racquet environment.
- Conduct routine inspections of racquet equipment to ensure it is in optimal condition, promptly reporting any maintenance needs.
Additional Duties
- Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
- Follow all company, club, and department policies, procedures, and instructions.
- Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
- Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
- Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
- Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
- Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
About You
Required
- High school diploma or equivalent.
- A minimum of 1 year of experience as a tennis professional and/or in a tennis or recreational setting.
- Certification in CPR, First Aid, and AED within the last 6 months as well as being a certified tennis instructor with USPTA or PTR.
Preferred
- A college degree in health, tennis, racquet sports, or a related field.
- Strong communication and interpersonal skills to effectively educate and motivate clients.
- Ability to assess individual tennis levels and develop tailored tennis programs.
Physical Requirements
- Frequent sitting, standing, walking, and driving.
- Occasional exposure to temperature changes, dust, fumes, or gases.
- Squatting, kneeling, reaching, grasping, twisting, and bending.
- Ability to lift, carry, push, or pull up to 100 lbs. on occasion.
- Talking, hearing, and seeing.
Primary Tools/Equipment
- Racket (1 lbs.)
- Ball Machine (25 lbs.)
- Racquet Balls (1 lbs.)
- Cones and markers (1 lbs.)
- Targets (1 lbs.)
- Teaching aids
Work Schedule
- Adherence to attendance requirements as outlined in the weekly schedule.
- Flexibility to work additional hours as needed to meet position deadlines.
- Availability to work on weekends and/or holidays as required.
What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Want to learn more? Visit www.invitedbenefits.com for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
