Top 43 Workforce development manager Jobs in Skokie, Il

Operations Manager - New Initiatives
Wonderschool —Chicago, IL
- Remote
- Mid-level
- Analysis skills
- 4 years
Quick Apply
11d
Lead Director, Workforce Development
Urban Initiatives —Chicago, IL
- $80,000 a year
- Weekends as needed
- Hybrid work
- Spanish
- English
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Talent & Workforce Consulting Manager - Utilities
Accenture —Chicago, IL
- $87,400 - $293,800 a year
- Full-time
- Bachelor's degree
- Travel
- Mentoring
- Paid holidays
- Disability insurance
Business Development Manager, Higher Education Vertical Team
Amazon Web Services, Inc. —Chicago, IL
- $147,900 - $200,100 a year
- Full-time
- Oracle
- Customer service
- Salesforce
- AD&D insurance
- Health insurance
Business Development Manager, Finance, Administration, Tax & Revenue, SLG Verticals, WWPS SLG/EDU Verticals & Strategic Engagement
Amazon Web Services, Inc. —Chicago, IL
- $147,900 - $200,100 a year
- Full-time
- Oracle
- Management
- PMP
- AD&D insurance
- Health insurance
Human Resources Manager
SERENDIPITY HOME HEALTHCARE INC. —Skokie, IL
- Up to $55,000 a year
- Part-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Reentry Case Manager
The Salvation Army Central Territory —Chicago, IL
- $21.81 - $26.17 an hour
- Mid-level
- Residential
- No degree
- Disability insurance
- Health insurance
Quick Apply
Healthcare Workforce Advisory Senior Manager
Accenture —Chicago, IL
- $122,700 - $338,300 a year
- Full-time
- 8 years
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Senior Program Manager- Community & Healthcare Integration
Illinois Public Health Institute —Chicago, IL
- Full-time
- Continuous improvement
- Training & development
- Senior level
Quick Apply
Sr. Non-Retail Program Manager, WWGS - Facility Operations Support
Amazon.com Services LLC —Chicago, IL
- $104,100 - $155,400 a year
- Full-time
- Bachelor's degree
- Senior level
- Business
- AD&D insurance
- Health insurance
Talent & Workforce Consulting Manager, Chemicals & Natural Resources
Accenture —Chicago, IL
- $87,400 - $293,800 a year
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Healthcare Workforce Advisory Senior Manager
Logic —Chicago, IL
- $122,700 - $338,300 a year
- Full-time
- 8 years
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Business Consulting Manager
NTT Ltd —Chicago, IL
- $103,000 - $210,000 a year
- Up to 50% travel
- Salesforce
- Bachelor's degree
- Health savings account
- AD&D insurance
Talent & Workforce Consulting Manager - Insurance
Accenture —Chicago, IL
- $87,400 - $293,800 a year
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance
5d
Workforce Case Manager
Ring of Hope - Chicago —Chicago, IL
- $20 an hour
- Part-time
- Background check
- In-person
- Entry level
- Paid time off
- 403(b)
Quick Apply
Workforce Development and Jericho Education Fund Case Manager
Inspiration Corporation —Chicago, IL
- $50,925 - $53,045 a year
- Online Application
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Case Manager - Resource Hub
Catholic Charities of the Archdiocese of Chicago —Chicago, IL
- $23.30 - $25.00 an hour
- Background check
- Bachelor of Science
- Mid-level
Talent & Workforce Consulting Sr. Manager, Chemicals & Natural Resources
Accenture —Chicago, IL
- $122,700 - $338,300 a year
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Talent Strategy Senior Manager - Utilities
Accenture —Chicago, IL
- $122,700 - $338,300 a year
- Full-time
- Travel
- Mentoring
- US work authorization
- Paid holidays
- Disability insurance
Organizational Change Manager - Utilities
Accenture —Chicago, IL
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance

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workforce development manager jobs near skokie, il

Operations Manager - New Initiatives

Wonderschool -
Chicago, IL

Quick Apply

Job Details

11 days ago

Qualifications

Program management
Requirements specification
Requirements design
Workflow management (operations management method)
Collaboration with product development teams
Requirements management
Process improvement planning
AI-driven automation
Cross-functional communication
Analytics

Full Job Description

Position Summary

The Operations Manager, New Initiatives manages the daily operations of Wonderschool's Tri-Share and SubPool programs. This role ensures both programs have clear, reliable, and scalable processes that create a strong experience for employers, providers, substitutes, employees, families, and program partners.

The Operations Manager identifies operational friction, improves workflows, develops practical systems and reporting, and works closely with Product and Engineering to make the platforms easier to use and more effective. They bring a continuous-improvement mindset, using AI and automation to reduce manual work while maintaining the human judgment and empathy that child care programs require.

This role reports to the Head of New Initiatives.

Key Responsibilities

Manage Tri-Share operations, ensuring clear, reliable processes for enrollment, eligibility, communications, payments, customer support, and reporting.
Manage SubPool operations, setting priorities, clarifying expectations, reviewing performance and trends, and providing support on escalated or complex issues.
Improve the operating systems behind both programs by creating clear workflows, documentation, reporting, escalation paths, and performance measures.
Identify friction for customers and internal teams, then lead practical improvements that make processes simpler, faster, and more reliable.
Partner with Product and Engineering to identify operational needs, prioritize enhancements, test new workflows, and ensure platform changes work in real-world use.
Use data, customer feedback, and frontline observations to identify trends, risks, and opportunities for improvement.
Look for opportunities to automate repetitive work using AI and other tools, while preserving human review where customer trust, compliance, or judgment is needed.
Work closely with cross-functional teams to support program launches, process changes, and growth into new markets.

Required Qualifications

4+ years of experience in operations, program management, implementation, customer operations, or a similar role.
Strong process-improvement and systems-thinking skills.
Comfort working with Product and Engineering teams and translating operational needs into clear requirements.
Curiosity and confidence using AI tools to improve workflows, reduce manual work, and surface insights.
Strong analytical, organizational, written, and verbal communication skills.
A customer-centered mindset and sound judgment when handling operational issues.
Empathy for the realities facing child care providers, educators, working parents, and families.

Preferred Qualifications

Experience in child care, education, workforce development, benefits administration, marketplaces, government programs, or mission-driven technology.
Experience supporting operations across multiple states, markets, or regulatory environments.
Familiarity with CRM, customer support, workflow automation, payment, or reporting platforms.

Quick Apply

Refine Your Search

workforce development manager jobs in skokie, il

Operations Manager - New Initiatives

Lead Director, Workforce Development

Talent & Workforce Consulting Manager - Utilities

Business Development Manager, Higher Education Vertical Team

Business Development Manager, Finance, Administration, Tax & Revenue, SLG Verticals, WWPS SLG/EDU Verticals & Strategic Engagement

Human Resources Manager

Reentry Case Manager

Healthcare Workforce Advisory Senior Manager

Senior Program Manager- Community & Healthcare Integration

Sr. Non-Retail Program Manager, WWGS - Facility Operations Support

Talent & Workforce Consulting Manager, Chemicals & Natural Resources

Healthcare Workforce Advisory Senior Manager

Business Consulting Manager

Talent & Workforce Consulting Manager - Insurance

Workforce Case Manager

Workforce Development and Jericho Education Fund Case Manager

Case Manager - Resource Hub

Talent & Workforce Consulting Sr. Manager, Chemicals & Natural Resources

Talent Strategy Senior Manager - Utilities

Organizational Change Manager - Utilities

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