Top 13 Front desk manager Jobs in Skytop Pa

Assistant Front Desk Manager
Skytop Lodge Corporation —Skytop, PA
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
Quick Apply
11d
FRONT DESK SUPERVISOR
WAYNE MEMORIAL COMMUNITY HEALTH CENTERS —Lake Ariel, PA
- Full-time
- Word processing
- Mid-level
- Front desk
Quick Apply
14d
Director of Rooms
Kalahari Resorts & Conventions —Pocono Manor, PA
- 5 years
- Front desk
- Senior level
- Paid holidays
- Health insurance
Resort Manager on Duty
Kalahari Resorts & Conventions —Pocono Manor, PA
- Evening shift
- Mid-level
- Conflict management
- Front desk
- Paid holidays
- Health insurance
3d
Member Services Representative
DJD Fitness - Easton/Nazareth/Mt. Pocono/Bethlehem PA —Mount Pocono, PA
- $13 an hour
- Part-time
- 18 years or older
- Computer literacy
- Sanitation
- Employee discount
- Opportunities for advancement
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Store Manager
Ross Stores —Stroudsburg, PA
- Weekends as needed
- 5 years
- Merchandising
- English
Front Desk Clerk-Seasonal
Equity LifeStyle Properties —East Stroudsburg, PA
- Full-time
- Computer literacy
- No high school diploma
- High school diploma or GED
- Paid holidays
- Health insurance
Front Desk Guest Group Coordinator
Spruce Lake —East Stroudsburg, PA
- $15.45 - $16.50 an hour
- Full-time
- Bilingual
- Computer literacy
- Microsoft Office
- Disability insurance
- Dental insurance
Quick Apply
Front Desk Associate
Planet Fitness —Honesdale, PA
- Full-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Overnight Front Desk Associate
Planet Fitness —Honesdale, PA
- Overnight shift
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Medical Receptionist
Consensus Health LLC —Blairstown, NJ
- $15.49 - $23.00 an hour
- Full-time
- Computer literacy
- Basic math
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
SpringHill Suites Scranton Montage Mountain —Moosic, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance

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Front Desk Medical Receptionist
Stroudsburg Eye Specialists —Tannersville, PA
Busy ophthalmic practice looking for front desk medical receptionist. Experience with medical insurance and vision plans, EMR systems.
$18 - $19 an hour
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2d
Front Desk Specialist
Lehigh Valley Health Network —East Stroudsburg, PA
Associate’s Degree Health care or related field. Engages patients throughout the registration process to create a welcoming and positive patient experience…

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Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
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Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)
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Answering incoming calls and scheduling appointments. Maintaining an organized and welcoming reception area. Collecting payments and processing transactions.
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Assistant Front Desk Manager

Skytop Lodge Corporation -
Skytop, PA

Quick Apply

Job Details

11 days ago

Qualifications

Computer operation
Customer communication
Customer relationship building
In-person customer service
English
High school diploma or GED
Driver's License
Math
Customer relationship management
Computer skills
Client interaction via phone calls

Full Job Description

Description:

JOB TITLE: Assistant Front Desk Manager

JOB SUMMARY: Assists in managing the entire front desk staff with a primary focus on the front desk. Ensuring an efficient and knowledgeable operation to better assist our guests. Work with the Front Desk Manager to assist with training and efficiency of staff. Attend meetings and make decisions for the Front Desk team in the absence of the Front Desk Manager.

REPORTS TO: Front Desk Manager & Director of Rooms

PRIMARY DUTIES AND FUNCTIONS:

Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
Train, resolve issues/problems and direct the work of the front desk team to ensure a quality operation.
Resolve guest issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Assist in managing all unresolved check-ins and check outs
Ensure proper check in and check out procedures are followed with room billing requests
Assist in performing bank audits monthly on staff banks and manage a change bank for the outlets when accounting is closed
Assist in controlling and monitoring monthly inventories and order departmental supplies and uniforms.
Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
Maintains a friendly, cheerful and courteous demeanor at all times.
Assist with creating schedules and managing the front desk team.
Establish a primary focus on the front desk team to constantly improve and cross train the team
Be a second in command when the Front Desk Manager is not available
Coach and train in order to create one cohesive unit
Work closely with the Housekeeping & Reservation Departments to improve guest services and foster cross departmental communication
Participate actively in the daily operation of the Front Desk and Guest Services including AM/PM MOD shifts.
Performs other duties as assigned, requested or deemed necessary by management.

SKILLS REQUIRED: Good manners, good speaking voice, and good customer relations skills. Legible handwriting, good organizational, supervisory and clerical skills.

QUALIFICATIONS: High school graduate with good math skills and the ability to read, write, and speak English well. Bachelor’s degree in hospitality or related field preferred

PRIOR EXPERIENCE: Prior front desk work and general office work are very desirable.

SPECIFIC REQUIREMENTS: Knowledge of all Front Desk systems and procedures, including computer and telephone equipment; thorough knowledge of features of hotel and property. Must be able to work nights, weekends and holidays.

Must be able to work MOD (AM/PM) shifts including overnight when needed.

PERSONALITY REQUIREMENTS: Must be service-oriented and able to project a friendly, hospitable feeling to the guest. Must be cooperative, calm, patient and enjoy working will all types of people.

RESPONSIBLE FOR: Money, keys and safety issues behind the Front Desk.

PHYSICAL DEMANDS: Must be versatile in the daily routine, sitting, standing, walking, bending, lifting and reaching. Must be able to handle the day-to-day interaction between the guest, staff and management.

WORKING ENVIRONMENT: Working throughout all areas in Front Desk/Guest Services.

NOTICE:

Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush job, or technological development) dictate. Because of various seasonal requirements, jobs in other areas of the resort may be offered as a replacement for this position to include work in other areas e.g. grounds maintenance, housekeeping, kitchen, etc.

Requirements:

Valid Drivers License is required
Experience is a plus!

Quick Apply

Refine Your Search

front desk manager jobs in skytop pa

Assistant Front Desk Manager

FRONT DESK SUPERVISOR

Director of Rooms

Resort Manager on Duty

Member Services Representative

Store Manager

Front Desk Clerk-Seasonal

Front Desk Guest Group Coordinator

Front Desk Associate

Overnight Front Desk Associate

Medical Receptionist

Guest Service Agent

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