Top 3453 Customer success Jobs in Smithfield, Ri

Commercial Insurance Learning Specialist
MAPFRE —Webster, MA
- $58,800 - $104,700 a year
- Hybrid work
- Classroom
- Mid-level
- Bachelor's degree
- Health insurance
- Tuition reimbursement
Cust & Community Mgmt Speclst
Rhode Island Energy —Cumberland, RI
- Part-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
Verizon Associate
Confidential —Pawtucket, RI
- $850 - $1,450 a week
- Full-time
- Continuous improvement
- In-person
- Entry level
- Opportunities for advancement
Quick Apply
9d
Recruiter/Account Manager
Resource Options, Inc. —Cranston, RI
- $50,000 - $65,000 a year
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Community Manager (Lease-Up)
Fairfield Residential —Milford, MA
- $88,050 - $105,400 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Customer Success Representative
Reliable Respiratory —Warwick, RI
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
9d
Administrative Assistant
Keller North America, Inc. —Cumberland, RI
- $25 - $35 an hour
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Business and Operations Coordinator, Facilities
Bryant University —Smithfield, RI
- Full-time
- Mid-level
- Administrative experience
- University
Temporary CMS Clerk
Rhode Island Energy —Lincoln, RI
- Temporary
- Word processing
- English
- Research
9d
Practice Receptionist - Full Time - Cumberland
PRP Diagnostic Imaging —Cumberland, RI
- Full-time
- Administrative experience
- Entry level
- Health insurance
- On-the-job training
Crating and Packaging Associate
SURPLUS SOLUTIONS HOLDINGS LLC —Woonsocket, RI
- $25 - $33 an hour
- Full-time
- Mid-level
- Forklift
- Warehouse
Quick Apply
Customer Service Manager, Airport Customer Experience
American Airlines —Providence, RI
- $51,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
3d
Business Transformation Specialist
Sensata Technologies, Inc. —Attleboro, MA
- $144,880 - $199,210 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Senior Human Resources Generalist
Flow Control Group —Lincoln, RI
- $75,000 - $85,000 a year
- Full-time
- Office
- Continuous improvement
- Data entry
- Paid holidays
- Health insurance
Quick Apply
2d
Gas Scheduler
NRG —Johnston, RI
- $68,000 - $100,000 a year
- On call
- Mid-level
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
HR Business Partner, AMZL
Amazon.com Services LLC —Bellingham, MA
- $67,600 - $118,400 a year
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- AD&D insurance
- Health insurance
Payroll Coordinator II - REMOTE
Ryder System —Providence, RI
- $25 - $29 an hour
- Remote
- Spanish
- Mid-level
- 3 years
- Disability insurance
- Health insurance
4d
Administrative Assistant
Brown University Health —East Providence, RI
- $22.04 - $36.37 an hour
- 8 hour shift
- Mid-level
- Office
- 3 years
Operations Manager
BlueLinx —Bellingham, MA
- $100,000 - $120,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Warehouse experience
- Paid holidays
- Health insurance
Quick Apply
Area Director
Panera Bread —Lincoln, RI
- $95,000 - $110,000 a year
- Full-time
- No education required
- Analysis skills
- Bakery
- Disability insurance
- Health insurance
Quick Apply

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Commercial Insurance Learning Specialist

MAPFRE -
Webster, MA

Apply Now

Job Details

$58,800 - $104,700 a year

Benefits

Internal mobility program
Health insurance
Tuition reimbursement
Paid time off
On-the-job training
Employee discount
Retirement plan

Qualifications

Knowledge management
Program design
Program management
Webinars
Commercial insurance knowledge
Coaching
Online learning activities
Mid-level
Needs assessment for curriculum design
Online learning curriculum development
Key Performance Indicators
Customer service training (staff training program)
Bachelor's degree
Curriculum implementation
Continuous improvement
Content development
Instructor-led training (training delivery method)
Educational program evaluation
Online training platform teaching experience
Training outcomes evaluation for professional development
E-learning platforms
Management reporting
Content management
Enterprise Learning Management
Webinars (training delivery method)
Online education instructional development
Classroom Teaching
Learning and development strategy
One-on-one instruction
Leadership

Full Job Description

This position is eligible for a higher grade based on experience.

Summary

Play a key role in advancing employee performance and organizational success by supporting the company’s commitment to delivering high-quality, professional training for newly hired employees, existing staff, and vendor partners on our Commercial team.

In this role, you will collaborate with enterprise business leaders and team members to identify, assess, and address training needs across the organization. You will design, develop, and implement engaging, effective learning solutions- including e-learning programs- that enhance both individual capabilities and overall business performance.

This position is responsible for maintaining and evolving knowledge bases that include reference materials, system procedures, and leader and instructional guides to ensure program consistency and integrity. You will also facilitate dynamic classroom and virtual learning experiences focused on technical systems, skill development, on-the-job coaching, and customer-centric service excellence.

Responsibilities

Lead, facilitate, and deliver training through a variety of methodologies, including but not limited to classroom sessions, web-based instruction, remote and onsite coaching sessions, and on-the-job training
Serve as program manager for assigned curriculum, ensuring content remains relevant, up to date, and aligned with company business strategy and KPI goals
Design and develop instructional curricula and courseware, including instructor-led training modules for onsite, remote, and hybrid learning environments
Conduct needs analyses and stakeholder meetings to identify skill gaps and training requirements
Build strong relationships with business partners to identify customer-centric challenges and address performance situations requiring training solutions
Formulate course outlines and determine effective instructional methods, including individual training, group instruction, demonstrations, meetings, job aids, performance support tools, webinars, workshops, and self-guided or e-learning modules
Support and maintain the integrity of the Learning Management System (LMS) by ensuring learning item descriptions and objectives are accurate and that transcripts are updated upon course completion
Measure the effectiveness of training programs and develop reporting and analysis to evaluate impact and drive continuous improvement
Provide strategic insight to leadership to support the ongoing evolution of training programs
Perform work requiring advanced knowledge that is predominantly intellectual in nature, with consistent exercise of discretion and independent judgment

Qualifications

Bachelor’s Degree or professional-level knowledge in a specialized field, or equivalent related experience (Required)
2–4 years of relevant experience or equivalent related knowledge (Required)
Prior commercial insurance experience is preferred

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

#MAPFRE123

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range $58,800 - $104,700

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at [email protected].

We are proud to be an equal opportunity employer.

Apply Now

Refine Your Search

customer success jobs in smithfield, ri

Commercial Insurance Learning Specialist

Cust & Community Mgmt Speclst

Verizon Associate

Recruiter/Account Manager

Community Manager (Lease-Up)

Customer Success Representative

Administrative Assistant

Business and Operations Coordinator, Facilities

Temporary CMS Clerk

Practice Receptionist - Full Time - Cumberland

Crating and Packaging Associate

Customer Service Manager, Airport Customer Experience

Business Transformation Specialist

Senior Human Resources Generalist

Gas Scheduler

HR Business Partner, AMZL

Payroll Coordinator II - REMOTE

Administrative Assistant

Operations Manager

Area Director

I want to receive the latest job alert for customer success in smithfield, ri

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