Top 190 Call center representative Jobs in Smithsonian Grounds Dc

Client Services Specialist
Fairfax Cryobank —Fairfax, VA
- From $20 an hour
- Email
- Background check
- Microsoft Outlook
- Customer service
- Free parking
- Paid parental leave
Quick Apply
Bilingual (Mandarin) Customer Service Representative
Technuf, LLC —Washington, DC
- $22 - $25 an hour
- Full-time
- Background check
- Writing skills
- Mid-level
- Travel reimbursement
- Health insurance
Quick Apply
Call Center Representative
Home Genius Exteriors —Dunkirk, MD
- $17.50 an hour
- Weekends as needed
- Entry level
- Paid training
- Health insurance
Quick Apply
Call Center Representative
Home Genius Exteriors —Olney, MD
- $17.50 an hour
- Weekends as needed
- Entry level
- Paid training
- Health insurance
Quick Apply
Call Center Representative
Home Genius Exteriors —Rockville, MD
- $17.50 an hour
- Weekends as needed
- Entry level
- Paid training
- Health insurance
Quick Apply
Call Center Customer Service Representative
Thompson Creek Window Company —Lanham, MD
- $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
Call Center Representative
Children's National Hospital —Washington, DC
- $37,336.00 - $54,204.80 a year
- Full-time
- In person
- High school diploma or GED
- Continuous improvement
- In-person
7d
Call Center Representative -
Children's National Hospital —Silver Spring, MD
- $37,336.00 - $54,204.80 a year
- Part-time
- In person
- High school diploma or GED
- Continuous improvement
- In-person
5h
Call Center Representative
Sparkbit 360 —Washington, DC
- $17.50 - $25.50 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- Communication skills
- Opportunities for advancement
Quick Apply
Contact Center Representative
BANK FUND STAFF FEDERAL CREDIT UNION —Washington, DC
- $50,000 - $62,000 a year
- Overtime
- Hybrid work
- Mid-level
- Experience equivalent to degree accepted
- Computer skills
- Paid parental leave
- Health insurance
Customer Care Associate - Dispatching - (26-CC-600012-075)
DC Water —Washington, DC
- Full-time
- Word processing
- English
- Research
6d
Medical Call Center Representative
MedVanta Interco, LLC. —Bethesda, MD
- $18 - $20 an hour
- Part-time
- Hybrid work
- Computer literacy
- Writing skills
- Urgent Care
Quick Apply
CLIENT SERVICES REPRESENTATIVE BILINGUAL
Whitman-Walker Health —Washington, DC
- $19.00 - $23.75 an hour
- Weekends as needed
- Spanish
- HIPAA
- Office
Quick Apply
Helpdesk/ Customer Support Entry
AHU Technologies Inc —Washington, DC
- $22 - $25 an hour
- Full-time
- Mid-level
- Windows
- 1 year
Quick Apply
Call Center Hybrid Position - Digital Member Support Rep
Signal Financial Federal Credit Union —Kensington, MD
- $23 - $28 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- High school diploma or GED
- Organizational skills
Quick Apply
Call Center Representative - Clinton, MD - In Office
Heath Consultants, Inc. —Clinton, MD
- $20 an hour
- Microsoft Word
- Background check
- Microsoft Outlook
Quick Apply
Call Center Representative
Ortho Bethesda —Bethesda, MD
- $19.84 - $21.52 an hour
- Clinic experience
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Call Center Representative
National Charity Services —Washington, DC
- From $19 an hour
- Part-time
- Bilingual
- Spanish
- In-person
- Paid time off
Quick Apply
Call Center Rep
RGW Parent Inc —Greenbelt, MD
- $20.00 - $29.40 an hour
- Entry level
- Wellness program
- Commuter assistance
Quick Apply
Customer Service Representative - Facilities Operations
Action Facilities Management —Washington, DC
- $28.75 an hour
- Monday to Friday
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- Dental insurance
20h

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Client Services Specialist

Fairfax Cryobank
Fairfax, VA

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Free parking
Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Sales support
Microsoft Outlook
Phone communication
Customer service
Call center experience
Upselling
Cross-selling
Microsoft Teams
Customer support
CRM system proficiency
Phone etiquette
Microsoft 365 proficiency

Full Job Description

For 40 years, Fairfax Cryobank, a division of the Genetics & IVF Institute (GIVF), has provided the highest quality donor sperm that has led to the creation of many happy healthy families. Fairfax Cryobank serves clients nationwide and around the globe.

We are seeking energetic and compassionate full-time Client Services Specialists to join our fantastic Customer Service team, which is located at our headquarters in Fairfax, VA.

Responsibilities:

Assisting the sales team with day-to-day operations and administrative tasks.
Must be able to handle many inbound and outbound calls to and from clients, listen to our clients’ needs and provide helpful solutions to their concerns.
Build sustainable relationships and trust with client accounts through open and interactive communication.
Must be able to de-escalate situations involving dissatisfied clients, offering patient assistance and support.
Meet personal/customer service team sales targets and call handling quotas.
Process semen, products, and internet orders
Liaison between patients and physician clients
Schedule client depositor and designated donor appointments
Triage calls to management and accounts receivable
Able to handle multiple office responsibilities simultaneously.
Responding to customer inquiries and providing accurate information about our products and services.
Identifying opportunities for upselling and cross-selling to existing customers.
Collaborating with the sales team to develop and implement upselling strategies.
Maintaining accurate records of customer interactions and sales activities.

Requirements:

Proven experience in a sales support or customer service role.
Strong understanding of upsell techniques and strategies.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in using CRM software and other sales tools.
Proven experience working in a call center or customer-support role is a huge plus!
Attendance and punctuality are extremely important for this job position.
Candidates must maintain regular, consistent, and punctual attendance in accordance with their assigned work schedule.
Demonstrate strong phone and verbal communication skills along with active listening.
Must be able to multi-task, prioritize, and be detail oriented.
Must possess a high level of independent judgment and accuracy.
Fluency in other foreign languages is a plus!
Must have working knowledge of Microsoft 365, Microsoft Outlook, and Teams
Must have patience and compassion for clients trying to conceive.
Candidates must have a dedicated quiet work space free of distractions
Must reside within a reasonable commuting distance of our Fairfax office for the on-site position.
For remote position, candidate must live in one of the approved states: VA, MD, DC, PA, MN, CA, FL, TX, NC, SC and TN.

Additional information:

$20.00 per hour

Work Schedule Options:

In-person: Monday- Friday 8:30 am–5:00 pm EST
Remote: Tuesday-Friday 10:30am-8pm, Saturday 11:30am-3:30pm EST

Fairfax Cryobank is accessible via the Dunn-Loring metro, offers free parking, and offers an amazing retention program, including free staff lunches, gift cards for special occasions, excellent compensation, a bonus program, benefits and a positive work environment. For more information about Fairfax Cryobank, please visit us at www.fairfaxcryobank.com.

GIVF provides competitive compensation and generous benefits to our employees, including:

Health, Dental and Vision insurance
Flex Spending Account (FSA) and Health Savings Account (HSA) options
Group term life insurance
Short-term and long-term disability options
401K plan with employer match
Paid parental leave
Tuition reimbursement program
Paid vacation and sick time
Paid company holidays
Job training and development opportunities

To apply, kindly email your cover letter, work schedule preference and resume to [email protected] and note CSR in the subject line.

EOE/M/F/D/V

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Application Question(s):

Do you currently require, or will you at some point require, employer sponsorship for your visa?

When does the authorization expire?

Experience:

Customer service: 1 year (Preferred)
Call center: 1 year (Preferred)

Language:

Spanish (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in smithsonian grounds dc

Client Services Specialist

Bilingual (Mandarin) Customer Service Representative

Call Center Representative

Call Center Representative

Call Center Representative

Call Center Customer Service Representative

Call Center Representative

Call Center Representative -

Call Center Representative

Contact Center Representative

Customer Care Associate - Dispatching - (26-CC-600012-075)

Medical Call Center Representative

CLIENT SERVICES REPRESENTATIVE BILINGUAL

Helpdesk/ Customer Support Entry

Call Center Hybrid Position - Digital Member Support Rep

Call Center Representative - Clinton, MD - In Office

Call Center Representative

Call Center Representative

Call Center Rep

Customer Service Representative - Facilities Operations

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