Top 21 Help desk Jobs in Smyrna, De

IT Support Specialist
Vireo Health —Massey, MD
- $65,000 - $70,000 a year
- 8 hour shift
- Bachelor of Science
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
6d
MO427-Help Desk Analyst 10830
FHR —Dover, DE
- Mid-level
- Typing
- Communication skills
Quick Apply
IT Onsite Support Specialist
Essity —Dover, DE
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
- Wellness program
- AD&D insurance
IT Helpdesk Analyst
UPPER BAY COUNSELING AND SUPPORT SERVICES INC —Elkton, MD
- $17.25 - $20.00 an hour
- 8 hour shift
- Google Workspace
- Computer Science
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
COMPUTER NETWORK SPECIALIST II
State of Maryland - DHS - Cecil County DSS —Elkton, MD
- $81,750 - $105,759 a year
- Online Application
- Azure
- Military
- Mid-level
- Paid parental leave
- Health insurance
6d
Technician - Network
Bally's Dover Casino Resort —Dover, DE
- $19.50 an hour
- Weekends as needed
- Computer science
- Computer Science
- Research
Quick Apply
Operations Training Manager (Remote)
SOLV Energy, LLC —Dover, DE
- $106,669 - $128,003 a year
- Full-time
- Remote
- Construction site
- ERP systems
- Project management
- Paid holidays
- Disability insurance
Quick Apply
5d
Field Technical Customer Support 3 - Delaware
Intrado Life & Safety, Inc. —Dover, DE
- $36 - $46 an hour
- Full-time
- Microsoft Word
- Computer science
- Computer Science
- Mileage reimbursement
- Paid parental leave
3d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Smyrna, DE
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Access Trainer And Quality Assurance Specialist
Bayhealth —Dover, DE
- $23.90 - $35.85 an hour
- Full-time
- Classroom
- Mid-level
- 3 years
- 403(b) matching
- Paid holidays
Training Lead-Truss
Alpine —Dover, DE
- $81,000 - $110,000 a year
- Online Application
- Remote
- Spanish
- 5 years
- Travel
HV Training and Technical Support Specialist (Remote)
SOLV Energy, LLC —Dover, DE
- $113,100 - $141,375 a year
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
13d

Discover related jobs

Based on your search for help desk jobs.

MO427-Help Desk Analyst 10830
FHR —Dover, DE
Process all inbound telephone calls, emails, and tickets as assigned. Interface with outside vendors (Verizon and others) to assist in team/and customer support…
Quick Apply
IT Specialist
Hueman PE Talent Solutions —Glen Mills, PA
Provide first-line technical support for employee IT issues, including Windows, and mobile devices. Respond to and resolve help desk tickets in a timely manner,…
$60,000 a year
Quick Apply
4d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
5d

Show more jobs in cities nearby

I want to receive the latest job alert for help desk in smyrna, de

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk jobs near smyrna, de

IT Support Specialist

Vireo Health -
Massey, MD

Quick Apply

Job Details

Full-time
$65,000 - $70,000 a year
6 days ago

Benefits

Health savings account
Health insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication

Full Job Description

Who we are:

At Vireo Health, we’re not just another cannabis company—we’re a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.
We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we’re building more than a business—we’re building a community.
As we rapidly expand nationwide, we’re looking for talented, driven, and passionate people to join us. If you’re ready to turn your passion into a career, let’s grow the future together.

What the role is about:

The IT Support Specialist will take ownership of customer issues reported and see problems through resolution. (S)he will research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Follow standard procedures for properly escalating unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper recording and closure of all issues. Documenting troubleshooting and problem resolution steps, creating knowledge base articles when appropriate for routine issues. Be familiar with regulatory & security standards, best practices, and company requirements.

What impact you’ll make:

Diagnose, troubleshoot, and resolve complex hardware, software, network, and application issues.
Support end-user devices including desktops, laptops, mobile devices, printers, and peripherals.
Focus on Azure and Office 365 suite (Office Apps, SharePoint/OneDrive, Teams, User Administration, AD, DC, Servers).
Administrate and provides Level 1 and 2 support for incidents (problem/issues) or service requests related to Office 365 suite (Office Apps, SharePoint/OneDrive, Teams, User Administration, Azure, AD, DC, Servers).
Identify and resolve network issues across network/voice domains. Develop standard operating procedures and baseline network monitoring standards. Support network transport (LAN / WAN), service delivery (Voice / Data / Collaboration),
Identify and resolve system and OS-level issues within Vireo’s IT environment
Define and document best practices and strategies regarding application deployment and infrastructure maintenance.
Be familiar with documentation for assigned technology, configuration standards, and infrastructure architecture.
Participate in upgrade projects and installation activities for new hardware and software components.

What you’re capable of:

Solid understanding of IT service management and incident handling.
Strong troubleshooting and problem-solving skills.
Working knowledge of:
- Windows, Android and macOS operating systems
- Entra ID, Active Directory and Group Policy, SSO.
- - Microsoft 365 (Exchange, Teams, OneDrive, SharePoint)
- Networking fundamentals (TCP/IP, DNS, DHCP, VPN)
- RMM and patching tools.
- MDMs such as Intunes, JAMF.
- POS systems
- Surveillance systems
- E-commerce platforms
- Application Support
- ISP and telecom management
Ability to prioritize tasks and manage multiple issues simultaneously.
Excellent verbal and written communication skills.
Strong customer service orientation and attention to detail.
Working remotely with the occasional flexibility to offer on-site support to our Maryland locations

Physical Demands

Sit Rarely 1–2 hours
Stand Continuously 1–8 hours
Walk Continuously 2–8 hours
Balance Frequently 34–66%
Bend Occasionally 1–33%
Climb (2–6 ft) Occasionally 1–33%
Crawl Occasionally 1–33%
Crouch/Squat Occasionally 1–33%
Kneel Occasionally 1–33%
Reach (forward & overhead) Frequently 34–66%
Twist (45 degrees at waist) Occasionally 1–33%

Lifting/Carrying

0–10 lbs. Occasionally 1–33%
11–25 lbs. Occasionally 1–33%
26–50 lbs. Occasionally 1–33%
51–100 lbs. Never 0%

Traveling

60-75%

What you've accomplished:

Typically requires a BS or equivalent combination of education and related experience.

What we offer:

Compensation: $65,000-70,000 annually depending on experience
Medical, dental, vision, and life insurance on the first of the month after you begin employment
Competitive additional benefits including HSA, FSA, Dependable Care, EAP services, etc.
15 Days of accrued PTO in addition to 2 Wellness Days & Volunteer Hours that will increase with tenure
401k program with an employer match after six months of employment

Why Choose Vireo?
Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture.

At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives.

Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together.

✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
✅ Employee Perks: Enjoy competitive pay and benefits, paid time off, and employee discounts
✅ Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve.

EEO Statement
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com

dwwwkF9bXE

Quick Apply

Refine Your Search

help desk jobs in smyrna, de

IT Support Specialist

MO427-Help Desk Analyst 10830

IT Onsite Support Specialist

IT Helpdesk Analyst

COMPUTER NETWORK SPECIALIST II

Technician - Network

Operations Training Manager (Remote)

Field Technical Customer Support 3 - Delaware

Seasonal, Operations Technical Specialist (Part Time)

Access Trainer And Quality Assurance Specialist

Training Lead-Truss

HV Training and Technical Support Specialist (Remote)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for help desk in smyrna, de

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected