Top 18 It support specialist Jobs in Smyrna, De

IT Onsite Support Specialist
Essity —Dover, DE
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
- Wellness program
- AD&D insurance
IT Support Specialist
Vireo Health —Massey, MD
- $65,000 - $70,000 a year
- 8 hour shift
- Bachelor of Science
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
5d
MO427-Help Desk Analyst 10830
FHR —Dover, DE
- Mid-level
- Typing
- Communication skills
Quick Apply
COMPUTER NETWORK SPECIALIST II
State of Maryland - DHS - Cecil County DSS —Elkton, MD
- $81,750 - $105,759 a year
- Online Application
- Azure
- Military
- Mid-level
- Paid parental leave
- Health insurance
5d
Technician - Network
Bally's Dover Casino Resort —Dover, DE
- $19.50 an hour
- Weekends as needed
- Computer science
- Computer Science
- Research
Quick Apply
IT Helpdesk Analyst
UPPER BAY COUNSELING AND SUPPORT SERVICES INC —Elkton, MD
- $17.25 - $20.00 an hour
- 8 hour shift
- Google Workspace
- Computer Science
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Field Technical Customer Support 3 - Delaware
Intrado Life & Safety, Inc. —Dover, DE
- $36 - $46 an hour
- Full-time
- Microsoft Word
- Computer science
- Computer Science
- Mileage reimbursement
- Paid parental leave
1d
HV Training and Technical Support Specialist (Remote)
SOLV Energy, LLC —Dover, DE
- $113,100 - $141,375 a year
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
12d

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IT Onsite Support Specialist

Essity -
Dover, DE

Apply Now

Job Details

Full-time

Benefits

Wellness program
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

IT Onsite Support Specialist

Who We Are

Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe. We do this through innovations in our Professional Hygiene, Personal Care , and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide.

Working at Essity is more than a career, it is where you will play your part in a better future, to improve well-being for people and have opportunities to drive positive change for society and the environment . As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere.

About the Role

Essity is looking for an experienced IT Onsite Specialist who will assist with Digital Workplace-related systems as well as Operational Technology at the location as required. The role works closely with on-site business stakeholders and IT teams to ensure the smooth operation of IT systems, while tracking requests and their resolutions. Initially this position will be heavily involved in migration from the previous systems to Essity’s business, IT and manufacturing ecosystem. This is an excellent opportunity for professional development within the Global Supply Chain Onsite IT!

The ideal candidate will live in the Dover, Delaware area.

We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

What You Will Do

Being specialist or expert in relevant IT areas and identifying improvement possibilities and taking initiatives to drive changes in relation to service levels in their areas of expertise
Support managing local servers and networks in collaboration with global IT teams. Processing and taking ownership of tickets from customers.
Monitor onsite systems to ensure optimal operation, address any occurring performance issues and prevents issues by working proactively
Manage the installation and replacement of end user IT workplace equipment (pc’s, smartphones, printers, collaboration tools) as required.
Administration of IT assets (hard- and software) and facilitate training and education for users in relation to the supported services and solutions
Ensuring (internal and external) that audit requirements are fulfilled
Understands how IT solutions are supporting business critical processes for each location supported
Independently diagnose and troubleshoot technical issues efficiently, ensuring minimal disruption to operations.
Ensure documentation of processes, issues, resolutions, and system configurations accurately and in the standard agreed IT tools.
Follow IT security protocols, company IT compliance standards and IT operational processes (i.e. Incidents reporting, time reporting).
Participate in On-Call rotation for 24/7 support where required
Ability to lift to 50 pounds

Who You Are

3-5 years of relevant work experience
Experience delivering IT Support & Solutions to Supply Chain locations or relevant similar experience
Bachelor degree or equivalent certifications/experience in relevant field
Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
Analytical and problem-solving skills to troubleshoot and diagnose issues
Observational skills to recognize warning signs that indicate potential problems
Customer service skills to interact professionally and positively with stakeholders, employees and coworkers
Organization skills to help maintain work space efficiency
Willingness to lead and work with project teams
Knowledge or experience of commonly used Essity software, hardware and applications. (Office and relevant factory systems)
Proven experience with IT Service Management tools and ticketing systems.
Experience in managing IT assets, including hardware and software inventory, licensing, and maintenance tracking.
Very good understanding of IT security principles, including firewalls, antivirus software, encryption, and secure password management.
Familiarity with cloud platforms and collaboration tools.

What We Can Offer You

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

Compensation and Benefits :

Expected Compensation

Competitive annual salary + annual incentive bonus + benefits

Pay offered may vary depending on multiple individualized factor s such as knowledge, skills, and experience.

Along with competitive pay you will be eligible for the following benefits :

United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance

Wellness program provided through Rally

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match and annual employer base contribution

Company paid Basic Life, AD&D, short-term and long-term disability insurance

PTO offering with Paid Holidays

Scholarship program for children of Essity employees .

Additional Information

The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.

If you require reasonable accommodation as part of the application process please contact [email protected]

Together, we are improving lives, every day

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.

Application End Date:

Job Requisition ID:

Essity261750

Apply Now

Refine Your Search

it support specialist jobs in smyrna, de

IT Onsite Support Specialist

IT Support Specialist

MO427-Help Desk Analyst 10830

COMPUTER NETWORK SPECIALIST II

Technician - Network

IT Helpdesk Analyst

Field Technical Customer Support 3 - Delaware

HV Training and Technical Support Specialist (Remote)

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