Top 257 Front desk manager Jobs in Smyrna, Ga

Lead Concierge
Stratton Amenities —Atlanta, GA
- $19 - $20 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
Area Manager
HomeTowne Studios & Suites by Red Roof —Atlanta, GA
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Hotel
- Administrative experience
- Health insurance
- Dental insurance
3d
Front Office Manager
Marriott International, Inc —Atlanta, GA
- $74,000 - $92,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
1d
Corporate Office Manager
Authority Brands —Atlanta, GA
- From $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- 401(k)
Quick Apply
Office Manager
Hightop Health —Sandy Springs, GA
- $60,000 - $72,000 a year
- Full-time
- Psychiatry
- Inventory management
- Mid-level
- Paid time off
Quick Apply
14d
Assistant Front Office Manager
FORTH Hotel and Club —Atlanta, GA
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Patient Service Representative (Front Desk) - Austell
Piedmont Urgent Care by Wellstreet —Austell, GA
- Rotating weekends
- Urgent Care
- HIPAA
- High school diploma or GED
Quick Apply
1d
Front Desk Agent
Hyatt Place Atlanta/Perimeter Center —Dunwoody, GA
- $16.50 - $17.50 a week
- Part-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Assistant General Manager / Front Office Manager-Level Support
Wenzell & Fisher Hospitality Group —Atlanta, GA
- $1,300 - $1,800 a week
- Temporary
- Mid-level
- Hotel
- Driver's License
Quick Apply
Assistant Manager - Room Operations
Marriott International, Inc —Atlanta, GA
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
6d
Dual Front Office Manager
Schulte Hospitality Group —Atlanta, GA
- $55,000 a year
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
Front Desk Manager
NFC Amenity Management —Atlanta, GA
- $19 an hour
- Weekends as needed
- Mid-level
- Team management
- Mentoring
- Paid training
- Disability insurance
Quick Apply
2d
Guest Services Manager - Hyatt Regency at Villa Christina
Hyatt Regency at Villa Christina Atlanta, GA —Brookhaven, GA
- $48,000 - $62,000 a year
- Extended hours
- Inventory management
- Mid-level
- Ability to climb stairs
- Health savings account
- Paid holidays
Quick Apply
3d
Member Services Representative - Morning Shift (6am-2pm)
Planet Fitness - Eclipse Fitness Group —Smyrna, GA
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Hotel Front Desk Manager
Hampton Inn Atlanta Perimeter Center —Atlanta, GA
- $40,000 a year
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
7d
Front Desk Associate
Sona Medical Pedicure —Marietta, GA
- $15 - $19 an hour
- Weekends as needed
- Medical office experience
- High school diploma or GED
- Organizational skills
- Free parking
- Paid training
Quick Apply
3d
Front Desk
PEDIATRIC EAR NOSE & THROAT OF ATLANTA PC —Atlanta, GA
- $20 - $23 an hour
- Evenings as needed
- OSHA
- Computer literacy
- Basic math
Quick Apply
Front Desk Concierge
AIDS Healthcare Foundation —Atlanta, GA
- $18 - $19 an hour
- Entry level
- Health insurance
Quick Apply
Front Office Manager
Springhill Suites Atlanta Buckhead —Atlanta, GA
- Full-time
- Sales
- Mid-level
- Hotel
Quick Apply
Front Office Manager
Home 2 Suites —Atlanta, GA
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply

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front desk manager jobs near smyrna, ga

Lead Concierge

Stratton Amenities -
Atlanta, GA

Apply Now

Job Details

$19 - $20 an hour

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Coaching
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Team development
Team training
Retail store experience
Leading team collaboration initiatives
Guest rapport building
Stakeholder relationship building
Staff development

Full Job Description

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.

Key Responsibilities:

Act as the face of the property, leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodations
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Experience Requirements:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment

Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Pay: $19.00 - $20.00 per hour

Work Location: In person

Apply Now

Refine Your Search

front desk manager jobs in smyrna, ga

Lead Concierge

Area Manager

Front Office Manager

Corporate Office Manager

Office Manager

Assistant Front Office Manager

Patient Service Representative (Front Desk) - Austell

Front Desk Agent

Assistant General Manager / Front Office Manager-Level Support

Assistant Manager - Room Operations

Dual Front Office Manager

Front Desk Manager

Guest Services Manager - Hyatt Regency at Villa Christina

Member Services Representative - Morning Shift (6am-2pm)

Hotel Front Desk Manager

Front Desk Associate

Front Desk

Front Desk Concierge

Front Office Manager

Front Office Manager

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