Top 247 Customer service manager Jobs in Smyrna Ga

Customer Service Lead - Manufacturing
Assa Abloy (Doors and Frame Manufacturer) —Austell, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- AD&D insurance
Quick Apply
5d
Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Customer Service Manager
Recourse Communications, Inc. —Atlanta, GA
- Mid-level
- Organizational skills
- Communication skills
- Paid parental leave
- Health savings account
Quick Apply
Route Service Manager - UniFirst
UniFirst —Norcross, GA
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
Customer Service - Self Storage Manager
Public Storage —Douglasville, GA
- $15 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
4d
Customer Success Manager
OffPlan —Marietta, GA
- $70,000 - $85,000 a year
- Email
- Hybrid work
- Primary Care
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
4d
Customer Service Supervisor
DSV —Lithia Springs, GA
- $65,000 - $75,000 a year
- Email
- Data analysis skills
- Mid-level
- Analysis skills
VP, Customer Support
Transact Campus —Alpharetta, GA
- $200,000 - $245,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- HIPAA
- Health savings account
- AD&D insurance
Quick Apply
Manager, Customer Strategy and Success
Oshi Health —Atlanta, GA
- $100,000 - $120,000 a year
- Email
- Remote
- Mid-level
- Analysis skills
- 2 years
- Paid holidays
- Health insurance
Quick Apply
3d
Customer Service Manager | Alpharetta, GA | Full-Time | Exempt | On-Site
Impact Alliance —Alpharetta, GA
- $65,000 - $80,000 a year
- Full-time
- ERP systems
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Director, Customer Care
RXO, Inc. —Marietta, GA
- Full-time
- Microsoft Outlook
- Military
- Pass drug screening
- Paid holidays
- Disability insurance
Senior Manager, Customer Success Management - Enterprise US East/EMEA
Chainguard —Atlanta, GA
- Up to $200,000 a year
- Remote
- DevOps
- Bachelor's degree
- Mentoring
- Paid parental leave
- Health insurance
Quick Apply
Manager II, Customer Success
Samsara —Atlanta, GA
- $111,562.50 - $150,000.00 a year
- Analysis skills
- Recruiting
- Senior level
- Health insurance
- Parental leave
Sr. Manager, Customer Success
Samsara —Atlanta, GA
- $142,800 - $229,500 a year
- Analysis skills
- Bachelor's degree
- Recruiting
- Health insurance
- Parental leave
Product Support Manager, Health
Google —Atlanta, GA
- $92,000 - $131,000 a year
- Full-time
- Mid-level
- Office
- SQL
Customer Experience Manager
Infor —Atlanta, GA
- Full-time
- Hybrid work
- Oracle
- Analysis skills
- US work authorization
Client Service Manager
BluePearl Vet, LLC —Sandy Springs, GA
- $27 - $38 an hour
- Urgently hiring
- Mid-level
- Mentoring
- Recruiting
- Paid holidays
- Health insurance
9d
Client Manager
Allied Universal —Atlanta, GA
- $65,000 a year
- Military
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Styling Team Manager (Remote)
Short Story —Atlanta, GA
- Full-time
- Remote
- Mid-level
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
Customer Service Supervisor
International Paper —Forest Park, GA
- $69,500 - $92,600 a year
- Full-time
- 8 years
- High school diploma or GED
- Bachelor's degree
3d

I want to receive the latest job alert for customer service manager in smyrna ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near smyrna ga

Customer Service Lead - Manufacturing

Assa Abloy (Doors and Frame Manufacturer)
Austell, GA

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Retirement plan

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Team leadership
High school diploma or GED
Data interpretation
Leading team collaboration initiatives

Full Job Description

Are you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door, hardware, architectural, construction, building materials or a related industry? Are you looking for a position that will afford you the opportunity to be in an environment where you have a voice and can truly see the impact of your efforts?

If you answered yes to these questions, we should talk!

ASSA ABLOY is looking for a Customer Service Lead will be based out of our Southeast Service Center or regional manufacturing facility located in Austell, Georgia

Come see who we are at: https://www.assaabloy.com/group/en/about-us

What would you do as our Customer Service Lead?

You will serve as a senior member of the Service Center team, acting as a player-coach who leads by example. You will be actively engaged in day-to-day customer service and order management while also guiding workflow, ensuring quality standards, and supporting team effectiveness. Although this role is not responsible for direct people management (which resides with the Service Center Manager), it is critical in coordinating work, driving consistency, monitoring performance metrics, and elevating the overall customer experience.

You would also:

Lead by example by actively handling customer orders, inquiries, and issue resolution with a high level of quality, accuracy, and responsiveness
Distribute and prioritize work across the team to ensure timely order processing and balanced workload
Monitor daily operations to ensure service levels, turnaround times, and customer expectations are consistently met
Ensure quality standards in order entry, communication, and issue resolution through real-time guidance and coaching
Serve as a go-to resource for team members by providing support on complex orders, technical questions, and process challenges
Review and analyze key performance metrics (order accuracy, cycle times, service levels, etc.) and identify trends or opportunities for improvement
Partner with the Service Center Manager to support operational performance and continuous improvement initiatives
Drive consistency in processes and best practices across the team to enhance productivity and customer satisfaction
Support onboarding and informal training of new and existing team members through hands-on coaching and knowledge sharing
Facilitate communication within the team to ensure alignment on priorities, escalations, and customer needs
Assist in resolving customer concerns and ensuring proactive, professional communication
Maintain compliance with company policies, safety standards, and code of conduct

The Skills and Experience you need:

High school diploma or GED required; additional education in Business or related field preferred
Minimum of 5 years of experience in customer service, order management, or a related industry
Demonstrated ability to lead through influence and example rather than formal authority
Strong problem-solving and analytical skills, with the ability to interpret and act on data
Excellent communication skills (written and verbal)
Strong attention to detail and commitment to quality
Ability to balance individual workload with team support responsibilities
Highly organized with the ability to prioritize in a fast-paced environment
Team-oriented mindset with a collaborative approach
Proficiency in Microsoft Office (Outlook, Excel, Word)
Experience with ERP systems and order processing tools preferred

Our Benefits:

We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

Competitive Salary
Paid Vacation, Sick Time, and Paid Company Holidays
Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance
Tuition Reimbursement, Learning and Career Development opportunities
Flexible Spending
Employee Assistance Program
Discount portal
Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

Let’s create a safer and more open world - together!

AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

#LI-JH1

#LI-OSA

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in smyrna ga

Customer Service Lead - Manufacturing

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Customer Service Manager

Route Service Manager - UniFirst

Customer Service - Self Storage Manager

Customer Success Manager

Customer Service Supervisor

VP, Customer Support

Manager, Customer Strategy and Success

Customer Service Manager | Alpharetta, GA | Full-Time | Exempt | On-Site

Director, Customer Care

Senior Manager, Customer Success Management - Enterprise US East/EMEA

Manager II, Customer Success

Sr. Manager, Customer Success

Product Support Manager, Health

Customer Experience Manager

Client Service Manager

Client Manager

Styling Team Manager (Remote)

Customer Service Supervisor

I want to receive the latest job alert for customer service manager in smyrna ga

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected