Top 515 Operations lead Jobs in Smyrna Ga

Customer Service Lead - Manufacturing
Assa Abloy (Doors and Frame Manufacturer) —Austell, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- AD&D insurance
Quick Apply
5d
Business Operations Lead
Prelim —Atlanta, GA
- $170,000 - $180,000 a year
- Full-time
- Remote
- 3 years
- Senior level
- Communication skills
- Dental insurance
- 401(k)
12d
Site Leader
Amazon.com Services LLC —Austell, GA
- $135,000 - $182,700 a year
- Full-time
- Bachelor's degree
- Human resources
- Mentoring
- AD&D insurance
- Health insurance
Site Lead, Grocery Fulfillment Center
Amazon.com Services LLC —Duluth, GA
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Supervising experience
- AD&D insurance
- Health insurance
Executive Engagement Lead
Google —Atlanta, GA
- $152,000 - $222,000 a year
- Full-time
- 6 years
- Office
- Bachelor's degree
8d
Lead - Floor Operations
Walmart —Atlanta, GA
- $24.55 - $29.05 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Lead Operations Leader - 2nd Shift
GE Vernova —Chamblee, GA
- $81,700 - $136,700 a year
- Weekends as needed
- Customer service
- 5 years
- Pass drug screening
- Paid parental leave
- Paid holidays
Production Tech Lead
Coca-Cola —Atlanta, GA
- $60,000 - $80,000 a year
- Full-time
- Computer literacy
- Mid-level
- 3 years
2d
Facility Lead
Cubework —Douglasville, GA
- $23 - $28 an hour
- Full-time
- English
- Mid-level
- Office
- Health insurance
Quick Apply
Facility Lead
Cubework —Tucker, GA
- $23 - $28 an hour
- Full-time
- English
- Mid-level
- Office
- Health insurance
Quick Apply
Lead Board Certified Behavior Analyst (BCBA)- Center Based
Kadiant —Decatur, GA
- From $95,000 a year
- Full-time
- Clinic
- Children
- Psychology
- Health insurance
- Dental insurance
Quick Apply
1d
Clean Air Lawn Care Johns Creek, GA – Assistant Manager (Field Lead)
Clean Air Lawn Care Johns Creek —Johns Creek, GA
- From $50,000 a year
- Part-time
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
2d
Lead Board Certified Behavior Analyst (BCBA)- Center Based
Kadiant —Duluth, GA
- From $95,000 a year
- Full-time
- Clinic
- Children
- Psychology
- Health insurance
- Dental insurance
Quick Apply
1d
Senior Engineering Team Lead
Thermo Systems LLC —Georgia
- $140,000 - $150,000 a year
- Full-time
- Up to 50% travel
- Bachelor of Science
- Travel
- Travel reimbursement
- Tuition reimbursement
Quick Apply
SOC Shift Lead - Information Security
Elevance Health —Atlanta, GA
- $102,880 - $185,184 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Employee stock purchase plan
- Paid holidays
SAP SuccessFactors Solutions Lead - Alpharetta, GA
Avanos Medical —Alpharetta, GA
- Full-time
- Hybrid work
- Computer Science
- System design
- Office
- Health insurance
- 401(k) matching
Traveling Piping Crew Lead / Forman
Performance Jobsite Solutions —Atlanta, GA
- From $45 an hour
- Full-time
- Construction site
- 5 years
- Driver's License
Quick Apply
Shift Lead
Whistle Express Car Wash —Marietta, GA
- $10.60 - $15.00 an hour
- Full-time
- Mid-level
Hourly Shift Manager/Team Leader
Chicken Salad Chick - 02 —Marietta, GA
- Fast casual restaurant
- Mid-level
- Team management
Quick Apply
Lead Cook
Legacy Ridge at Buckhead —Sandy Springs, GA
- $16.50 - $18.00 an hour
- Weekends as needed
- 18 years or older
- ServSafe
- English
- Health insurance
- Dental insurance
Quick Apply
1d

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Customer Service Lead - Manufacturing

Assa Abloy (Doors and Frame Manufacturer)
Austell, GA

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Retirement plan

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Team leadership
High school diploma or GED
Data interpretation
Leading team collaboration initiatives

Full Job Description

Are you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door, hardware, architectural, construction, building materials or a related industry? Are you looking for a position that will afford you the opportunity to be in an environment where you have a voice and can truly see the impact of your efforts?

If you answered yes to these questions, we should talk!

ASSA ABLOY is looking for a Customer Service Lead will be based out of our Southeast Service Center or regional manufacturing facility located in Austell, Georgia

Come see who we are at: https://www.assaabloy.com/group/en/about-us

What would you do as our Customer Service Lead?

You will serve as a senior member of the Service Center team, acting as a player-coach who leads by example. You will be actively engaged in day-to-day customer service and order management while also guiding workflow, ensuring quality standards, and supporting team effectiveness. Although this role is not responsible for direct people management (which resides with the Service Center Manager), it is critical in coordinating work, driving consistency, monitoring performance metrics, and elevating the overall customer experience.

You would also:

Lead by example by actively handling customer orders, inquiries, and issue resolution with a high level of quality, accuracy, and responsiveness
Distribute and prioritize work across the team to ensure timely order processing and balanced workload
Monitor daily operations to ensure service levels, turnaround times, and customer expectations are consistently met
Ensure quality standards in order entry, communication, and issue resolution through real-time guidance and coaching
Serve as a go-to resource for team members by providing support on complex orders, technical questions, and process challenges
Review and analyze key performance metrics (order accuracy, cycle times, service levels, etc.) and identify trends or opportunities for improvement
Partner with the Service Center Manager to support operational performance and continuous improvement initiatives
Drive consistency in processes and best practices across the team to enhance productivity and customer satisfaction
Support onboarding and informal training of new and existing team members through hands-on coaching and knowledge sharing
Facilitate communication within the team to ensure alignment on priorities, escalations, and customer needs
Assist in resolving customer concerns and ensuring proactive, professional communication
Maintain compliance with company policies, safety standards, and code of conduct

The Skills and Experience you need:

High school diploma or GED required; additional education in Business or related field preferred
Minimum of 5 years of experience in customer service, order management, or a related industry
Demonstrated ability to lead through influence and example rather than formal authority
Strong problem-solving and analytical skills, with the ability to interpret and act on data
Excellent communication skills (written and verbal)
Strong attention to detail and commitment to quality
Ability to balance individual workload with team support responsibilities
Highly organized with the ability to prioritize in a fast-paced environment
Team-oriented mindset with a collaborative approach
Proficiency in Microsoft Office (Outlook, Excel, Word)
Experience with ERP systems and order processing tools preferred

Our Benefits:

We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

Competitive Salary
Paid Vacation, Sick Time, and Paid Company Holidays
Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance
Tuition Reimbursement, Learning and Career Development opportunities
Flexible Spending
Employee Assistance Program
Discount portal
Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

Let’s create a safer and more open world - together!

AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

#LI-JH1

#LI-OSA

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

operations lead jobs in smyrna ga

Customer Service Lead - Manufacturing

Business Operations Lead

Site Leader

Site Lead, Grocery Fulfillment Center

Executive Engagement Lead

Lead - Floor Operations

Lead Operations Leader - 2nd Shift

Production Tech Lead

Facility Lead

Facility Lead

Lead Board Certified Behavior Analyst (BCBA)- Center Based

Clean Air Lawn Care Johns Creek, GA – Assistant Manager (Field Lead)

Lead Board Certified Behavior Analyst (BCBA)- Center Based

Senior Engineering Team Lead

SOC Shift Lead - Information Security

SAP SuccessFactors Solutions Lead - Alpharetta, GA

Traveling Piping Crew Lead / Forman

Shift Lead

Hourly Shift Manager/Team Leader

Lead Cook

I want to receive the latest job alert for operations lead in smyrna ga

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