Top 110 Guest service agent Jobs in Solana Beach, Ca

Front Desk Agent
Marriott La Jolla —La Jolla, CA
- $26.50 an hour
- Overtime
- Bilingual
- Computer literacy
- Hotel
- Free parking
- Disability insurance
Quick Apply
2d
Part Time Front Desk Agent
Hampton Inn Del Mar —San Diego, CA
- $20.00 - $21.66 an hour
- Part-time
- In person
- Hotel
- Criminal background check
- Front desk
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Front Desk Agent
Courtyard San Diego Rancho Bernardo —San Diego, CA
- $18 - $22 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Guest Service Agent - Hotel Solea
GRAND PACIFIC HOTEL SERVICES LP —Carlsbad, CA
- $19 - $21 an hour
- 8 hour shift
- Sales
- Computer literacy
- Basic math
Quick Apply
Front Desk Agent
Rebel Hotel Company —Del Mar, CA
- $20 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Omni Hotels & Resorts —San Diego, CA
- $29.45 an hour
- Full-time
- Math
- Ability to stand for extended periods
- Entry level
Quick Apply
14d
Front Desk Agent
Hilton Garden Inn San Diego Rancho Bernardo —San Diego, CA
- $19 - $20 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Guest Service Agent
Sonesta —San Diego, CA
- $18.50 - $19.00 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Front Desk Agent - Hilton Marbrisa
GRAND PACIFIC RESORTS INC —Carlsbad, CA
- $21 - $25 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
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Guest Service Agent
Courtyard by Marriott San Diego Downtown —San Diego, CA
- $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Embassy Suites San Diego —San Diego, CA
- $24 - $26 an hour
- Part-time
- Military
- Hotel
- Math
- Free parking
- Disability insurance
Quick Apply
7d
Front Desk Agent
SpringHill Suites San Diego Poway —San Diego, CA
- $17 - $18 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Front Desk Agent
Residence Inn San Diego Poway —San Diego, CA
- $17 - $18 an hour
- Weekends as needed
- Computer literacy
- Residential
- Hotel
- Disability insurance
- Health insurance
Guest Service Agent
Carte Hotel San Diego Downtown, Curio Collection by Hilton —San Diego, CA
- $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Services Agent
Coury Hospitality —San Diego, CA
- $23 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Marriott Del Mar —San Diego, CA
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
Front Desk Agent
Pier Point Management —San Diego, CA
- Overtime
- Hotel
- Computer skills
- Communication skills
Quick Apply
Hotel Front Desk Agent
The Encinitan Hotel & Suites —Encinitas, CA
- $17 - $19 an hour
- Full-time
- Hotel
- Conflict management
- In-person
Quick Apply
2d
Overnight Guest Service Agent - Doubletree by Hilton Hotel - San Diego Mission Valley
Hilton —San Diego, CA
- $23 an hour
- Weekends as needed
- Mid-level
- Hotel
- Accounting
- Free parking
- Health insurance
Front Desk Agent
Embassy Suites La Jolla —La Jolla, CA
- $21 - $22 an hour
- Weekends as needed
- Communication skills
- Entry level
- Health savings account
- Paid holidays
Quick Apply

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Front Desk Agent

Marriott La Jolla -
La Jolla, CA

Quick Apply

Job Details

Full-time
$26.50 an hour
2 days ago

Benefits

Free parking
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Computer operation
Employee relationship building
High school diploma or GED
Computer skills

Full Job Description

About Us

Surround yourself with modern comforts at the San Diego Marriott La Jolla. Our stylish hotel positions you near dazzling destinations including La Jolla Shores, Birch Aquarium, the University of California, San Diego and the beautiful Westfield UTC shopping mall. The San Diego Trolley line has been extended North and now stops right outside our hotel for commuting. Our associates enjoy daily free meals in our spacious associate cafeteria, and a monthly Town Hall/luncheon in our ballroom with special delights from our Chef and games and prizes. We also offer free parking on site and hotel discounts with all Marriott brands worldwide. Join our commitment to our community with one of our monthly volunteer activities throughout the city. Come see us today to learn more!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $26.50 - $26.50 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

At Marriott La Jolla, our Front Desk Agents create the first and last impression of the guest experience. This role is responsible for delivering warm, personalized service while ensuring efficient check-in and check-out experiences, resolving guest concerns, promoting Marriott programs, and supporting the overall success of hotel operations.

We are seeking hospitality professionals who are guest focused, service driven, and committed to creating memorable experiences while maintaining operational excellence.

WHAT YOU WILL DO

Guest Experience

Welcome guests with warmth, professionalism, and genuine hospitality.
Create positive first impressions during check-in and lasting final impressions during departure.
Anticipate guest needs and proactively identify opportunities to enhance the guest experience.
Deliver service consistent with Marriott's commitment to "Wonderful Hospitality, Always."
Promote Marriott Bonvoy membership and other brand initiatives.

Front Desk Operations

Complete guest arrivals and departures accurately and efficiently.
Verify guest information, room assignments, payment methods, and special requests.
Process room charges, payments, adjustments, and guest transactions in accordance with hotel procedures.
Manage room inventory and assign accommodations based on guest preferences and operational needs.
Maintain accurate guest records and reservation information.

Service Recovery & Problem Resolution

Respond to guest concerns with urgency, professionalism, and empathy.
Research issues, identify solutions, and take appropriate action to resolve concerns.
Escalate operational issues appropriately while maintaining guest confidence and satisfaction.
Partner with Housekeeping, Engineering, Food & Beverage, and other departments to ensure seamless guest experiences.

Team & Culture

Support a positive and collaborative work environment.
Demonstrate flexibility and willingness to assist operational needs across the hotel when appropriate.
Participate in training, coaching, and development opportunities.
Maintain professional relationships with guests, associates, and leaders.

QUALIFICATIONS

Required

High School Diploma or equivalent.
Previous customer service experience.
Strong verbal and written communication skills.
Ability to remain calm and professional in fast-paced environments.
Basic computer proficiency.

Preferred

Previous hotel or hospitality experience.
Marriott experience.
Experience working in a high-volume guest service environment.
Bilingual skills are a plus.

IDEAL CANDIDATE

The ideal candidate is someone who:

Enjoys interacting with people and creating memorable guest experiences.
Takes ownership of guest concerns and follows through on commitments.
Maintains a positive attitude during busy operational periods.
Demonstrates professionalism, reliability, and accountability.
Thrives in a team environment while remaining self-motivated.
Understands that every interaction impacts guest satisfaction and hotel performance.

SCHEDULE & AVAILABILITY

This position requires open availability and may include:

Morning, evening, overnight, weekend, and holiday shifts.
Overtime as business needs require.
Flexibility to support operational demands during peak occupancy periods and special events.

PHYSICAL REQUIREMENTS

Ability to perform the essential functions of the position with or without reasonable accommodation.
Ability to remain in a stationary position and/or move throughout guest service areas as needed to support hotel operations.
Ability to operate computers, phones, and other standard office and hotel equipment.
Ability to occasionally move, transport, or lift items weighing up to 25 pounds.

Why Marriott La Jolla?

At Marriott La Jolla, we are building a culture centered on guest satisfaction, teamwork, accountability, and professional growth. We are looking for associates who are passionate about hospitality and committed to delivering exceptional service every day.

HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other legally protected characteristic.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Quick Apply

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guest service agent jobs in solana beach, ca