Top 84 Call center representative Jobs in Solon, Oh

Call Center Representative - Collections
Weltman, Weinberg & Reis Co., LPA —Independence, OH
- $20.33 - $24.78 an hour
- No weekends
- Background check
- Spanish
- Computer literacy
- Free parking
- Paid holidays
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Collection Agent
The Solutions Center —Cleveland, OH
- From $20 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid training
- Health insurance
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14d
Member Service Call Center Representative
Century Federal Credit Union —Independence, OH
- From $20 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
- Paid training
- AD&D insurance
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3d
Customer Service Representative / Call Center Representative (Job #33357)
InnoSource —Kent, OH
- $15 an hour
- Full-time
- Hybrid work
- Background check
- Windows
- Microsoft Office
- Paid training
- Health insurance
Quick Apply
Telephone Sales Representative
Us Tire —Cleveland, OH
- $15 - $20 an hour
- Part-time
- English
- Business development
- In-person
- Flexible schedule
Quick Apply
10d
UWD - Call Center Representative – Confirmation Specialist
Great Day Improvements: A Family of Brands —Bedford Heights, OH
- From $20 an hour
- Full-time
- Mid-level
- In-person
- 1 year
- Disability insurance
- Health insurance
Medical Call Center Agent
Optum —Cuyahoga Falls, OH
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Microsoft Outlook
- Computer literacy
- Paid training
Customer Service Representative
Revenue Group —Cleveland, OH
- $17 an hour
- Remote
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
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12d
Seasonal Customer Service Representative (HelpLine) - Remote
Oxford Government Consu —Euclid, OH
- $17.75 an hour
- Overtime
- Remote
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Cleveland, OH
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Call Center Customer Service Representative
Ohio's Center for O F & I Surgery —Cleveland, OH
- Full-time
- Surgery
- Customer service
- English
- Paid training
- Health insurance
Quick Apply
13d
Full Time Call Center Representative - work hybrid
TRANZACT —Euclid, OH
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
11d
Customer Service Representative I
Cuyahoga Community College —Highland Hills, OH
- From $51,400 a year
- Online Application
- Background check
- Spanish
- Basic math
Customer Service Specialist
Tremco CPG Inc. —Beachwood, OH
- $48,000 - $54,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Customer Service Associate
Vision Vintage —Cleveland, OH
- From $19 an hour
- Part-time
- Writing skills
- High school diploma or GED
- Computer skills
- Paid training
Quick Apply
6d
Call Center Representative
Smylie One Heating, Cooling & Plumbing —Bedford Heights, OH
- $15 - $17 an hour
- Overtime
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Customer Care Ambassador-Call Center Brooklyn Hts
BROOKLYN HEIGHTS —Brooklyn Heights, OH
- Full-time
- Microsoft Excel
- Sales
- Writing skills
- Paid holidays
- Tuition reimbursement
Client Account Representative - Hudson
Veteran Staffing Network —Twinsburg, OH
- From $21 an hour
- Temporary
- Hybrid work
- Background check
- Military
- Computer literacy
Quick Apply
1d
Patient Registration, Call Center Rep
Summa Health —Akron, OH
- $17.43 - $20.92 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- AD&D insurance
- Disability insurance
Service Center Representative
Sedgwick —Seven Hills, OH
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- High school diploma or GED
- Health savings account
- Disability insurance

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Call Center Representative - Collections

Weltman, Weinberg & Reis Co., LPA -
Independence, OH

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Job Details

$20.33 - $24.78 an hour

Benefits

Free parking
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance

Qualifications

Computer operation
Computer literacy
Writing skills
High school diploma or GED

Full Job Description

$2k Retention Bonus during your 1st year of Employment!

Are you looking to start your career in the Legal field or continue a career in customer service? Join our Team!

Our Legal Account Resolution Specialists work in a call center environment within our professional law office setting.

They are responsible for making outbound calls and taking inbound calls. They notify and/or locate consumers with delinquent accounts and attempt to secure payments. All consumers of our clients are in the post-lawsuit, legal stage of collections; managing files throughout the legal process is an important responsibility in this role. If you have a strong focus on customer service and learning paired with technical skills, please read on and apply to be considered.

Schedule:

8:00am - 4:45pm, Monday through Friday set schedule
No weekends or evenings

Responsibilities/Duties/Functions/Tasks:

Requests form letters to consumers or representatives to notify and encourage payment of delinquent accounts
Confers with consumers or representatives by telephone in attempt to determine reason for overdue payment and make an attempt for payment resolution
Calculates payment arrangements and negotiates settlements which may require supervisor/client approval
Documents information about financial status of consumers and status of collection efforts and performs data entry to update notes on account
Contacts consumers, consumers' representatives and attorneys to provide status updates and request/supply additional information and documentation. May also contact courts
Obtains information to handle debit and check payments by phone
Searches internet, public records, city and telephone directories, credit bureau reports, vendor searches and contacts employer and post office to locate consumer and/or consumer assets
Makes decision for next activity on consumer files and monitors legal case filing for expected outcomes
Follow-up to ensure all available options are utilized to achieve payment of debt
Meets minimum standards for daily calls, files worked and goals
Handles files in accordance with company and client standards, follows scripts and regulatory compliance requirements
Approaches contact with consumers and third parties with a high level of professionalism/customer service on a recorded and monitored phone line
Complete all required training applicable to this position
Regular and predictable attendance is an essential function of this position
Other duties, as assigned

Qualifications:

High school diploma or general education degree (GED)
1-3 years of relevant call center experience
Knowledge of basic computer operation, including internet research
Communicates effectively verbally and in writing
Must be able to pass a detailed background check and drug screen

Compensation and Benefits:

The expected compensation is $20.33-24.78/hr., plus uncapped monthly bonus opportunities, with an average annual bonus potential up to $26,000 or more (based upon 1 year of service)
Employees proficient in Spanish may receive additional compensation
Paid Time Off (PTO) - 16 days annually + 9 Company paid holidays
Competitive benefits - Medical, Rx, Dental, Vision, 401(k), Parental Leave, Life and Disability Insurance and more. You can review our benefits at www.weltman.com/careers (http://www.weltman.com/careers) for more information.
Promotional opportunities from within the firm
Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
Earn incentives through monthly contests in a fun team environment
Free parking
Free onsite fitness center available to all employees

Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position at a workstation. This position requires constant use of hands and fingers for typing and operating a computer and other office equipment. The employee must possess the ability to communicate information and ideas in writing and verbally. Occasional standing, walking, bending, and lifting of items weighing up to 15 pounds may be required. Close visual acuity is needed to read, analyze data, and view a computer terminal for extended periods.

Work Environment:

This position operates in a professional office environment. It is representative of those an employee encounters while performing the essential functions of this job. The employee will experience low to moderate noise levels and moderate interruptions. The workspace is well-lit and climate controlled.

EEO Statement: Weltman is an equal opportunity employer.

#Collector

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

call center representative jobs in solon, oh

Call Center Representative - Collections

Collection Agent

Member Service Call Center Representative

Customer Service Representative / Call Center Representative (Job #33357)

Telephone Sales Representative

UWD - Call Center Representative – Confirmation Specialist

Medical Call Center Agent

Customer Service Representative

Seasonal Customer Service Representative (HelpLine) - Remote

Inbound Sales Representative (Remote/Eastern Time)

Call Center Customer Service Representative

Full Time Call Center Representative - work hybrid

Customer Service Representative I

Customer Service Specialist

Customer Service Associate

Call Center Representative

Customer Care Ambassador-Call Center Brooklyn Hts

Client Account Representative - Hudson

Patient Registration, Call Center Rep

Service Center Representative

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