Top 23 Spanish call center Jobs in Solon, Oh

Call Center- Member Benefit Specialist, 10am-7pm
Roundstone —Cleveland, OH
- $48,000 - $50,000 a year
- Spanish
- Microsoft Excel
- English
- Disability insurance
- Health insurance
Quick Apply
Dispatcher, Life Science - 3rd Shift
US Pack Services LLC —Akron, OH
- $20 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- English
- Paid holidays
- Disability insurance
Quick Apply
Full Time Call Center Representative - work hybrid
TRANZACT —Euclid, OH
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
Bilingual Claims Support Representative
Protective —Strongsville, OH
- $19 - $20 an hour
- Extended hours
- Hybrid work
- Spanish
- Basic math
- English
- Paid parental leave
- Disability insurance
Quick Apply
Bilingual Field Interviewer (Spanish) - PACE Project
Vital Research —Cleveland, OH
- $12 - $24 an hour
- Computer literacy
- HIPAA
- Driver's License
Quick Apply
9d
Clerical/Admin - Cleveland
Diakon Logistics —Richfield, OH
- $16 - $18 an hour
- Full-time
- Spanish
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Claims Specialist, L1 ( Bilingual, Spanish Preferred)
Sonsio LLC —Cleveland, OH
- $18.50 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health insurance
Quick Apply
10d
Dispatcher, Life Science
US Pack Services LLC —Akron, OH
- $20 - $21 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- English
- Paid holidays
- Disability insurance
Quick Apply
Packaging Machinery Technical Support Representative
Sealed Air —Streetsboro, OH
- From $51,800 a year
- Online Application
- Spanish
- Microsoft Excel
- English
- Disability insurance
- Health insurance

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Bilingual Customer Service Representative
IMS Company —Auburn Twp, OH
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BROOKLYN HEIGHTS —Brooklyn Heights, OH
Assesses calls accurately in order to navigate patient related issues to MHS clinics or escalate to Nurse Triage team.
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Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
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Call Center- Member Benefit Specialist, 10am-7pm

Roundstone -
Cleveland, OH

Quick Apply

Job Details

$48,000 - $50,000 a year

Benefits

Disability insurance
Health insurance
On-site gym
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer follow-ups
Insurance claims inquiry response
Customer records maintenance
Spanish
Insurance products customer support
Microsoft Excel
Phone communication
Health insurance policy knowledge
Health insurance customer support
Dental insurance
English
Research
Billing issue inquiries
Productivity software
Handling patient inquiries
Phone call management
Communication skills
Entry level
Under 1 year

Full Job Description

Member Benefit Specialist, 10am-7pm Shift

Founded in 2003, Roundstone is not your typical insurance company. We’re on a mission to help employers save on healthcare benefits so they can put those savings towards bettering their businesses and taking care of their employees.

Role Description

As a Member Benefit Specialist you will assist policy holders, providers and agents with their health insurance inquiries and concerns over the phone. Your duties will include answering questions about coverage, claims, benefits and resolving billing issues. This role requires the ability to maintain accurate records of customer interactions in a high volume call center while maintain a professional demeanor and providing excellent customer service.

Key Duties & Responsibilities:

Ability to read, understand, and communicate medical benefits according to SPD language;
Respond to inquiries and phone calls from providers, policyholders, and agents regarding benefits, coverage, or claims status in accordance with established performance expectations;
Maintain quality customer services through call center; follow customer service practices; adhere to timely expectations according to established expectations;
Comfortable placing outbound calls for request and follow-up on additional information as needed for incomplete claims, to include but not limited to COB, accident investigations, eligibility, etc.;
Familiar with and understands various fee schedules

Skills and Qualifications:

Knowledge of TPA administrative services, policies, procedures and systems;
6 months + of customer service call center experience in medical insurance environment addressing member and provider calls;
Dental and Vision benefit knowledge a plus;
Excellent verbal, communication, and written skills with strong organizational and research skills;
Proficiency in Microsoft Office (Word, Excel and Access);
Must be detail-oriented, have ability to work well under pressure, and handle multiple tasks with deadlines;
Bilingual (English/Spanish) skills a plus.

Better Benefits:

We’re leaders in our industry, so naturally, we look out for our employees’ best interests with a robust benefits package. Roundstone employees are eligible for:

Medical, dental and vision benefits
Annual bonus
Parental leave
Dependent care 100% match up to max allowable
PTO beginning on Day 1
Tuition reimbursement
Health work/life balance
Hybrid office schedule
401(k) plan with company match
Employee Assistance Program
On-site gym with personal trainer access
Life insurance and short term disability insurance

More About Roundstone

Headquartered in Rocky River, Ohio, Roundstone is proud to be a Northeast Ohio Top Workplace as recognized by The Plain Dealer and cleveland.com, based on anonymous employee feedback. We foster a supportive, values-driven culture where employees feel engaged, valued, and celebrated. Roundstone has also been named an Inc. 5000 award recipient for eight consecutive years, reflecting our continued growth and success.

Our Core Values

Live well: Be healthier and bring positive energy to all you do.
Work smarter: Get things done, better.
Own it: Accountability is your middle name. Be on time, do what you say, and finish what you start.
Be intellectually curious: Always be learning. See opportunity everywhere and have a drive to know.

Culture and fit are integral to success and in an effort to achieve a better match both from a candidate's perspective and our organization, please take a minute, click on the link and take the really brief survey:

https://go.apply.ci/p/OucR5fLyUj

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Roundstone Insurance we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Quick Apply

Refine Your Search

spanish call center jobs in solon, oh

Call Center- Member Benefit Specialist, 10am-7pm

Dispatcher, Life Science - 3rd Shift

Full Time Call Center Representative - work hybrid

Bilingual Claims Support Representative

Bilingual Field Interviewer (Spanish) - PACE Project

Clerical/Admin - Cleveland

Claims Specialist, L1 ( Bilingual, Spanish Preferred)

Dispatcher, Life Science

Packaging Machinery Technical Support Representative

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