Top 20 Information technology Jobs in Somerset Ky

SD Analyst
Provalus —Monticello, KY
- Full-time
- Computer literacy
- Windows
- High school diploma or GED
Quick Apply
12d
IT Systems Manager
Tarter Gate Company, LLC —Dunnville, KY
- $75,000 - $95,000 a year
- Full-time
- Computer Science
- ERP systems
- System design
9h
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Mount Vernon, KY
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Senior IAM Engineer: Identity Governance
Jack Henry & Associates —United States
- Full-time
- Remote
- Computer science
- Azure
- Computer Science

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IT Systems Manager
Tarter Gate Company, LLC —Dunnville, KY
Bachelor’s degree in Information Technology, Computer Science, or a related field. The IT Systems Manager will lead the strategic planning, implementation, and…
$75,000 - $95,000 a year
9h
Home Health Speech Language Pathologist-PRN
Centerwell —Somerset, KY
This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain…
$85,400 - $117,500 a year

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply

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information technology jobs near somerset ky

SD Analyst

Provalus -
Monticello, KY

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Job Details

Full-time
12 days ago

Qualifications

Computer operation
Customer communication
High school diploma or GED
Technical Proficiency

Full Job Description

About the Role:

Provalus is seeking Entry-Level Service Desk (SD) Analysts to provide Tier I Technical Support and Repair services. In this role, you will assist customers by troubleshooting technical issues, creating, and managing incident tickets, and delivering exceptional customer support throughout the resolution process.

The ideal candidate is customer-focused, eager to learn, and excited to develop technical skills through hands-on training and real-world experience. No prior technical support experience is required—successful candidates will receive training and development opportunities to build a strong foundation in IT support.

Key Responsibilities:

Answer inbound calls from customers, internal or external, regarding trouble repair for Uniti product and services
Utilize and navigate in multiple systems to verify customer services to perform trouble isolation and repair of service
Provide excellent customer service and professionalism to a wide range of customers
Accept and implement coaching and feedback to achieve individual or team performance objectives
Recommend products that enhance or resolve a customer’s issue
Perform other duties as deemed necessary by management to support our customer

Job Requirements:

General knowledge of the telecommunication products and service offerings
Excellent customer service and people skills
Excellent verbal communication and customer service skills.
Technical aptitude for performing technical tasks to resolve customer issues
Ability to work as an individual and as a member of a team

Preferred Skills:

Ability to manage multiple priorities in a fast-paced work environment
Strong critical thinking skills with a commitment to resolving customer concerns and delivering high-quality customer experience.
Technical aptitude with the ability to troubleshoot internet connectivity and basic technical issues.
Proficiency with Windows-based computers, common software applications, and keyboarding/data entry tasks.
Ability to learn new systems quickly and navigate multiple applications simultaneously.

Minimum Requirements

High school diploma or equivalent

At least 1 year of related experience

Job Type: Full-time
Work Location: In person

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information technology jobs in somerset ky

SD Analyst

IT Systems Manager

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )

Senior IAM Engineer: Identity Governance

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I want to receive the latest job alert for information technology in somerset ky

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