Top 72 Director of operations Jobs in Somerset Ma

Director of Operations Order Processing
Numotion —Taunton, MA
- $70,000 - $100,000 a year
- 8 hour shift
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Director of Operations
Nordson —East Providence, RI
- Online Application
- Up to 50% travel
- Pass drug screening
- Office
- Health savings account
- Paid holidays
Director of Operations
Wingstop —Seekonk, MA
- $120,000 - $130,000 a year
- Part-time
- Sales
- Senior level
- Restaurant
Quick Apply
Director of Operations
Confidential —Massachusetts
- $100,000 - $125,000 a year
- Weekends as needed
- Background check
- Sales
- Fast casual restaurant
- Health savings account
- Health insurance
Quick Apply
Director of Nursing DON
Fiberhire —Taunton, MA
- $125,000 - $150,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Health insurance
- Dental insurance
Quick Apply
5d
Director Treasury Operations - AI Trainer
DataAnnotation —Providence, RI
- $50 - $100 an hour
- Part-time
- Remote
- English
- Master's degree
- Doctor of Philosophy
Quick Apply
Senior Residential Director
AMEGO INC —Attleboro, MA
- $80,000 - $92,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- CPR Certification
- Residential
Quick Apply
Operations Management Program Director
Sevita —Attleboro, MA
- $70,000 - $75,000 a year
- Full-time
- Experience working with individuals with disabilities
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
6d
Floating Food Service Director
Trinity Services Group —Norfolk, MA
- $70,000 a year
- Full-time
- 18 years or older
- ServSafe
- 5 years
- AD&D insurance
- Disability insurance
7d
Director of Operations
Evans Capacitor Co —East Providence, RI
- Engineering
- Mentoring
- Senior level
Quick Apply
Director of Operations Thomsen Foodservice
Legacy Food Group —Rumford, RI
- $120,000 - $135,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
4d
Director, Business Operations
Sensata Technologies, Inc. —Attleboro, MA
- $197,360 - $271,370 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Disability insurance
- Health insurance
Assistant Director of Operations - ABI
ARC OF GREATER PLYMOUTH INC —Lakeville, MA
- $75,000 - $80,000 a year
- Full-time
- CPR Certification
- Management
- Mid-level
Quick Apply
Area Director of Operations
LIVING INNOVATIONS SUPPORT SERVICES LLC —Warwick, RI
- $90,000 a year
- 5 years
- Driver's License
- Bachelor's degree
- Mileage reimbursement
- Health insurance
Quick Apply
3d
26-27 RI Director of School Operations
Achievement First (Non-Teaching) —Providence, RI
- $97,167 - $126,781 a year
- Full-time
- Spanish
- Data analysis skills
- 3 years
- 403(b) matching
- Health insurance
Director, Human Resources Operations (Human Resources)
Martignetti Companies —Taunton, MA
- $130,000 - $145,000 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Bachelor's degree
- Health insurance
- Dental insurance
National Council for Mental Wellbeing Director, Learning Delivery Systems
Positively Partners —South Attleboro, MA
- $155,000 - $170,000 a year
- Remote
- 3 years
- AWS
- Bachelor's degree
- Paid parental leave
- Disability insurance
Director, Learning Strategy & Operations
Fidelity Investments —Smithfield, RI
- $95,000 - $186,000 a year
- Full-time
- Analysis skills
- Financial services
- Training & development
- Loan repayment program
- Tuition reimbursement
Director of Sales and Operations
Cornerstone Caregiving —New Bedford, MA
- $80,000 - $100,000 a year
- Full-time
- Office
- Home Health
- In-person
- Health insurance
- Dental insurance
Interim Director of Regional Campus Operations (New Bedford) - Bristol Community College
Bristol Community College —New Bedford, MA
- $108,634.38 - $114,134.00 a year
- Full-time
- Bilingual
- Master's degree
- 8 years

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Director of Operations Order Processing

Numotion -
Taunton, MA

Apply Now

Job Details

Full-time
$70,000 - $100,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Coaching
Team development
Mentoring
Business operations
Staff development

Full Job Description

At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

JOB PURPOSE:
The Director of Operations Order Processing oversees the daily activities for our Customer Care Coordinators based in multiple locations and ensures order processing and internal support needs can be met or exceeded. This position is responsible for the timeliness and accuracy of order processing within their assigned branches/locations. The Director of Operations Order Processing leads the team in providing best-in-class customer service.

Pay Range: $70,000 to $100,000. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.

KEY RESPONSIBILITIES:

Lead and direct the order processing team, assuring an elevated level of customer satisfaction and retention.
Hire, develop, coach, and manage staff performance.
Work cross functionally to coordinate equipment procurement and delivery, to assure quality and timely provision of service.
Manage Orders in Process (OIP) meetings and delivery planning for equipment orders, as well as assess balance load of OIP to maintain order processing efficiency.
In conjunction with all other Numotion departments, address and resolve escalations in the timeframes outlined in procedures.
Direct quality and timely assistance for customers (including fielding phone calls, entering, and maintaining accurate data in order processing system, scheduling appointments).
Work with staff to increase customer satisfaction and improve turnaround times.
Lead and implement Numotion best practices and drive universal operational processes within the territory.
Utilize reporting database to optimize business outcomes.
Assure direct reports effectively support the needs of internal and external customers.
Partner with cross functional leaders to deliver revenue goals.
Handle order resolution and addresses customer concerns with a sense of urgency.
Ensure all activities and operations are carried out in strict compliance with company and government processes/regulations.
Perform other related duties as assigned.
Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.
Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.
Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

Bachelor’s degree in related field or equivalent combination of experience and education.
Minimum of five years of operational work experience and/or training.
Minimum of two years of leadership development experience, including leadership, mentoring and/or coaching.
Ability to remain focused while handling multiple tasks, responsibilities, and projects.

PREFERRED QUALIFICATIONS AND COMPETENCIES:

Working knowledge of service order processing experience.
Basic understanding of financial reporting.
Knowledge of funding and payer requirements.
Knowledge of complex rehab equipment and products.
Prior experience working in durable medical equipment industry.
Prior experience with healthcare accreditation process and business requirements.
Demonstrated ability to thrive in a matrixed environment, working with cross functional team members to achieve shared goals.
Demonstrated ability to act as a change agent and lead the acceptance of change within a rapidly changing environment.
Ability to develop and execute multiple business priorities and approaches to meet objectives.
Demonstrated exceptional interpersonal and problem-solving skills both internally and externally with customers.
Superior communication skills, both written and verbal, to effectively address all levels within the organization.
Knowledge of MS Word, Excel, PowerPoint, and Outlook.

PHYSICAL WORK REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to meet essential functions of the position with reasonable accommodations, as necessary.
Must be highly mobile, able to access all areas of the premises.
Ability to concentrate and remain focused while handling multiple tasks, responsibilities, and projects.
Ability to work over 8 hours in a workday, and over 40 hours in a work week, as necessary.
Ability to understand and carry out written and verbal instructions.
Ability to bend, twist, stoop, reach, and lift equipment weighing up to 10 pounds.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

director of operations jobs in somerset ma

Director of Operations Order Processing

Director of Operations

Director of Operations

Director of Operations

Director of Nursing DON

Director Treasury Operations - AI Trainer

Senior Residential Director

Operations Management Program Director

Floating Food Service Director

Director of Operations

Director of Operations Thomsen Foodservice

Director, Business Operations

Assistant Director of Operations - ABI

Area Director of Operations

26-27 RI Director of School Operations

Director, Human Resources Operations (Human Resources)

National Council for Mental Wellbeing Director, Learning Delivery Systems

Director, Learning Strategy & Operations

Director of Sales and Operations

Interim Director of Regional Campus Operations (New Bedford) - Bristol Community College

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