Top 193 it support Jobs in somerset nj

IT Support Technician – Level II
Macro Technology Group —Morganville, NJ
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
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Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
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Helpdesk Support Analyst
Emmi Dessert USA —Kenilworth, NJ
- $90,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
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Jr. Application Support Analyst
Trigyn —Woodbridge, NJ
- Urgently hiring
- Microsoft Excel
- Computer Science
- Bachelor of Science
Onsite Technical Support
Slice Merchant Services —Holmdel, NJ
- $25 - $28 an hour
- Full-time
- Computer literacy
- Writing skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
2d
Asset Management L2
Blupace —Piscataway, NJ
- $24 - $27 an hour
- Contract
- Mid-level
- IT
- In-person
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IT Operations Specialist - Desktop
SHI International Corporation —Somerset, NJ
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Field Technician - IT Support
ESP Enterprises, Inc. —Somerset, NJ
- $22 - $25 an hour
- Mid-level
- High school diploma or GED
- Driver's License
Service Desk Technician
Turtle and Hughes —Township of Franklin, NJ
- $20 - $25 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
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14d
IT Support Specialist
GenScript/ProBio —Piscataway, NJ
- $55,000 a year
- Full-time
- Computer science
- Computer Science
- English
IST Customer Support Analyst I
Rutgers University —Piscataway, NJ
- $39.04 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Paid holidays
- Dental insurance
Hardware Technician
M S International, Inc —Edison, NJ
- $22 - $25 an hour
- Overtime
- English
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Customer Care Specialist
ESP Enterprises Inc. —Somerset, NJ
- $18 - $20 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
13d
Helpdesk Tech Lead
CareTria —Somerset, NJ
- Full-time
- Research
- Mid-level
- 3 years
Customer Care Specialist
ESP Services —Somerset, NJ
- Overtime
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
13d
IT Professional
LXB Auto LLC —Edison, NJ
- Weekends as needed
- Dealership
- Customer service
- Mid-level
- Paid training
- Health insurance
IT Support Associate I
Expeditors —Edison, NJ
- $50,000 - $60,000 a year
- Full-time
- SharePoint
- Communication skills
- Entry level
- Employee stock purchase plan
- Paid holidays
Quick Apply
1d
Assistant - Technical Customer Service
Transaction Network Services —Bridgewater, NJ
- $24 - $27 an hour
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
IT Support Associate
Amazon.com —Newark, NJ
- $25 - $41 an hour
- Full-time
- Office
- Windows
- Cleaning
- Employee assistance program
- 401(k) matching
IT Support Specialist
RJR Solutions —Far Hills, NJ
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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IT Support Technician – Level II

Macro Technology Group
Morganville, NJ

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Technical documentation
Direct client contact
Public Cloud
Production troubleshooting

Full Job Description

Job Summary
Macro Technology Group is seeking an experienced IT Support Engineer II to provide advanced technical support across diverse client environments. This position is onsite at our corporate office, with travel to client locations as needed.

The IT Support Engineer II is responsible for supporting client infrastructure, Microsoft 365 environments, network security systems, and backup platforms. This role requires strong technical capability, sound judgment, and the ability to work directly with clients in a professional and confident manner. The ideal candidate is capable of independently diagnosing and resolving infrastructure, cloud, and security related issues while maintaining ownership through resolution and ensuring operational stability.

Responsibilities
Responsibilities include, but are not limited to:

Provide advanced troubleshooting and resolution of hardware, software, network, and cloud related issues across client environments.
Administer and support Microsoft 365 environments including identity, access, collaboration, and security controls.
Support firewall environments including rule configuration, VPN connectivity, and network troubleshooting.
Investigate and remediate endpoint security alerts and suspicious activities.
Monitor, validate, and troubleshoot backup systems and recovery processes.
Support Windows Server and Active Directory environments.
Maintain detailed documentation of incidents, configurations, and resolutions to ensure operational continuity.
Communicate directly with clients regarding issue status, remediation plans, and technical recommendations.
Escalate complex issues appropriately while maintaining ownership through resolution.
Contribute to internal knowledge base development and operational process improvement.
Participate in on call schedule.
Be present at work during regularly scheduled working hours and as needed in the job position, consistent with attendance expectations.
Other duties as assigned.

Required Core Competencies

Strong written and verbal communication skills with the ability to clearly explain technical concepts and represent the company professionally in client interactions.
Advanced troubleshooting and analytical skills with the ability to independently diagnose and resolve complex infrastructure, cloud, and security related issues.
Sound judgment and decision making ability in production environments.
Strong organizational skills with disciplined documentation habits and attention to detail.
Ability to manage multiple priorities in a fast paced managed services environment.
Positive attitude with a collaborative team mindset
Willingness to continuously learn and adapt to evolving technologies

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

This position is based in our Morganville, NJ office. Are you able to commute daily?
Do you have previous experience working with an MSP (Managed Service Provider)? If yes, how many years?
How would you describe your proficiency with Microsoft 365 admin (Exchange, Entra/Azure AD, Intune, SharePoint)?
How many clients/tenants have you supported simultaneously in a previous role?

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in somerset nj

IT Support Technician – Level II

Software Support Technician

Helpdesk Support Analyst

Jr. Application Support Analyst

Onsite Technical Support

Asset Management L2

IT Operations Specialist - Desktop

Field Technician - IT Support

Service Desk Technician

IT Support Specialist

IST Customer Support Analyst I

Hardware Technician

Customer Care Specialist

Helpdesk Tech Lead

Customer Care Specialist

IT Professional

IT Support Associate I

Assistant - Technical Customer Service

IT Support Associate

IT Support Specialist

I want to receive the latest job alert for it support in somerset nj

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