Top 28 Reservation agent Jobs in Somerset Nj

Front Desk Agent - Full Time
Hampton Inn & Suites Somerset —Somerset, NJ
- $17 - $18 an hour
- Weekends as needed
- Writing skills
- Basic math
- Hotel
- Paid time off
- Employee discount
Quick Apply
14d
Front Desk Agent
Homewood Suites Somerset —Somerset, NJ
- $16.50 - $17.50 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative
Dogs On The Farm & Cats Too —Atlantic Highlands, NJ
- From $20 an hour
- Part-time
- Office
- In-person
- Entry level
- Dental insurance
- 401(k)
Quick Apply
3d
Guest Services Agent
Graduate Princeton —Princeton, NJ
- $19 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Service Representative
Courtyard By Marriott - Somerset —Somerset, NJ
- $17.50 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Remington Lodging & Hospitality —Princeton, NJ
- 8 hour shift
- Computer literacy
- Writing skills
- Hotel
Quick Apply
Hotel Front Desk Clerk- PT & FT
Everhome Suites Somerset - South Brunswick —Township of Franklin, NJ
- $17 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
4d
Front Desk Agent
APA Hotels Woodbridge —Iselin, NJ
- $17.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hampton Inn Newark —Newark, NJ
- $24.70 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Reliable transportation
- Opportunities for advancement
Quick Apply
Front Desk Agent
Remington Hospitality —Princeton, NJ
- 8 hour shift
- Computer literacy
- Writing skills
- Office
Front Desk Agent - Hampton Inn South Plainfield
Buffalo Lodging Associates, LLC —South Plainfield, NJ
- $17.50 an hour
- Weekends as needed
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Embassy Suites Newark Airport —Elizabeth, NJ
- $17.50 - $19.00 an hour
- Weekends as needed
- Writing skills
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Holiday Inn Newark International Airport —Newark, NJ
- $16.13 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
Quick Apply
Executive Claims Specialist, Remote
Crum & Forster —Morristown, NJ
- $95,600 - $179,600 a year
- Remote
- 6 years
- Travel
- Organizational skills
- Employee stock purchase plan
- Health insurance
14d
Front Desk Agent
Crowne Plaza Newark Airport —Elizabeth, NJ
- $17.63 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
Quick Apply
12d
Starting at $17/HR- Full Time Front Desk Agent
Hyatt House Bridgewater Branchburg —Branchburg, NJ
- From $17 an hour
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Night Audit
Sonesta —Morris Plains, NJ
- $26.10 an hour
- Weekends as needed
- Sales
- Writing skills
- Basic math
- Paid parental leave
- Health savings account
SpringHill Suites Newark Liberty International Air - Front Desk Agent
Aimbridge Hospitality —Newark, NJ
- $22.70 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Hyatt House Parsippany Whippany - Front Desk Agent
Aimbridge Hospitality —Hanover, NJ
- $22.59 an hour
- Temporary
- Hotel
- High school diploma or GED
- Entry level
- Free parking
- AD&D insurance
16h
Customer Experience Representative- Newark Airport
Enterprise Mobility —Newark, NJ
- $19.84 - $25.39 an hour
- Weekends as needed
- 18 years or older
- English
- Administrative experience
- Profit sharing
- Health insurance

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Front Desk Agent - Full Time

Hampton Inn & Suites Somerset
Somerset, NJ

Quick Apply

Job Details

Full-time
$17 - $18 an hour
14 days ago

Benefits

Paid time off
Employee discount
Flexible schedule

Qualifications

Guest relations
Hotel and accommodations guest check-in
Hotel and accommodations guest inquiries
Hotel and accommodations guest check-out
Hotel and accommodations guest complaints handling

Full Job Description

Reports To: Front Office Manager

Status & Salary: Non-Exempt, Full-time

SUMMARY OF ROLE: As the first point of contact for guests, the Front Desk plays a vital role in creating a positive and welcoming first impression. Our Front Desk Agents are committed to providing warm, knowledgeable service and personalized assistance, ensuring guests feel confident they have chosen the right place to stay.

ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:

Welcome guests in a friendly, prompt and professional manner recognizing Hilton Honors Members and also new and returning guests

Check guests in, issue room keys, provide information on hotel services and amenities, and information on surrounding area and events

Ensure required identification and payment information is taken from guests at check-in

Answer phones in a prompt and courteous manner

Up-sell rooms where possible to maximize hotel revenue

Answer, record and process all guest calls, messages, requests, questions or concerns

Receive and ensure delivery of all guest mail/packages/deliveries

Record guest preferences in the system

Check guests out, including resolving any late or disputed charges

Accurately process all cash and credit card transactions using established cash handling/bank account procedures

Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up

Take action to solve guest problems/complaints using appropriate service recovery guidelines

Communicate status of all rooms to department heads via prescribed reporting procedures

Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incidents, security breaches, concerns or suspicious behavior to the supervisor or manager on duty

May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes

Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service

Maintain daily logs as instructed by management

Perform other duties as assigned including concierge services, special guest requests, etc.

Perform other duties as assigned by management

KNOWLEDGE, SKILLS & ABILITIES

Accuracy and speed for executing assigned tasks and job responsibilities

Strong communication skills are used frequently when interacting with other staff and guests

Reading and writing abilities are used to document or record all tasks completed, to receive instructions for the day or to read policies and procedures

Ability to exercise good judgment and self-control

Ability to prioritize responsibilities and be self-sufficient in slow periods

Must demonstrate enthusiasm, trustworthiness, personal integrity and honesty

Must be detailed oriented and have the ability to multi-task and meet job responsibilities in a fast paced environment

Demonstrated ability to operate safely in the workplace

Ability to work a variety of days, including nights, weekends and holidays

Basic computer skills to operate various property management and reservation systems (OnQ, PeP, etc.)

Basic math skills and used frequently when handling cash and/or credit

PHYSICAL REQUIREMENTS include but are not limited to: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Frequent standing, particularly for sustained periods of time at the front desk

Able to hear and speak to employees and guests in person and/or by phone

Able to bend, stoop, climb, stretch to reach, push, sit, kneel and twist

Able to use hands and fingers to operate computers, phones and other office equipment • Ability to work in a constant state of alertness and safe manner

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

reservation agent jobs in somerset nj

Front Desk Agent - Full Time

Front Desk Agent

Inside Sales Representative

Guest Services Agent

Guest Service Representative

Front Desk Agent

Hotel Front Desk Clerk- PT & FT

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent - Hampton Inn South Plainfield

Front Desk Agent

Front Desk Agent

Executive Claims Specialist, Remote

Front Desk Agent

Starting at $17/HR- Full Time Front Desk Agent

Night Audit

SpringHill Suites Newark Liberty International Air - Front Desk Agent

Hyatt House Parsippany Whippany - Front Desk Agent

Customer Experience Representative- Newark Airport

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