Top 304 Director of operations Jobs in Somerville, Ma

Director of Operations
Tiburon Swim Academy —Wellesley, MA
- $90,000 - $130,000 a year
- Weekends as needed
- Background check
- CPR Certification
- Management
- Health insurance
- Dental insurance
Quick Apply
Director of Operations
Materion Newton Inc. —Newton, MA
- $175,000 - $238,875 a year
- Master's degree
- Bachelor's degree
- Mentoring
Quick Apply
Director of Operations and Business Development
Cornerstone Caregiving —Boston, MA
- $80,000 a year
- Full-time
- Office
- Home Health
- In-person
- Health insurance
- Dental insurance
VP/Director of Operations
Blue Castle Agency —Boston, MA
- $140,000 - $180,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- English
Quick Apply
Director of Operations
Baldor Specialty Foods —Chelsea, MA
- $190,000 - $200,000 a year
- Extended hours
- Microsoft Outlook
- 5 years
- Master's degree
- Commuter assistance
- Paid holidays
Quick Apply
Director of Operations & Workforce Management
FamilyWell —Boston, MA
- $95,000 - $130,000 a year
- Full-time
- Psychiatry
- Ob/Gyn
- Senior level
- Health insurance
- Dental insurance
Quick Apply
2d
Senior Operations Director - School of Medicine
Tufts University —Boston, MA
- $158,200 - $237,400 a year
- Hybrid work
- School experience
- Microsoft Excel
- Administrative experience
Director of Hotel Operations
Hilton —Boston, MA
- $120,000 - $140,000 a year
- Full-time
- Hotel
- Senior level
9d
Regional Director of Operations
Specialty1 Partners —Boston, MA
- $90,000 - $110,000 a year
- Weekends as needed
- Dental office
- Driver's License
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
3d
Director of Health Center Operations
Planned Parenthood League of Massachusetts —Boston, MA
- $102,000 - $130,000 a year
- Master's degree
- 8 years
- Bachelor's degree
- 403(b) matching
- Commuter assistance
14d
Regional Fixed Operations Director - Herb Chambers
Asbury —Medford, MA
- $250,000 - $300,000 a year
- Full-time
- 18 years or older
- Dealership
- 3 years
- Paid training
- Paid parental leave
Quick Apply
14d
Director of Residential Dining Operations
Harvard University —Cambridge, MA
- Weekends as needed
- Writing skills
- Pass drug screening
- Public speaking
- Commuter assistance
- Health insurance
Assistant Director of Sterile Processing and Clinical Support Operations - School of Dental Medicine
Tufts University —Boston, MA
- $108,200 - $162,400 a year
- 3 years
- Master's degree
- Assembly
Senior Director of Business Operations
MIT —Cambridge, MA
- Full-time
- 8 years
- Bachelor's degree
- Senior level
Director of Plant Operations
Arbour Hospital —Jamaica Plain, MA
- $92,227.20 - $132,745.60 a year
- Full-time
- Background check
- Driver's License
- Trade school
- Health insurance
- Dental insurance
Quick Apply
Operations Director - Audio Visual, Event Technology
Pinnacle Live —Boston, MA
- $100,000 - $115,000 a year
- 3 years
- Hotel
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
Director of Administration
Beacon Communities LLC —Boston, MA
- $115,000 - $120,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Residential
- Health savings account
- Paid holidays
Quick Apply
8d
School’s Out Assistant Site Director & 7-D Driver – School Year 2026 – 2027 & Summer Program Support
MetroWest YMCA —Wayland, MA
- $20 - $22 an hour
- Full-time
- Background check
- School experience
- Management
Quick Apply
3d
RN Director of Operations Hospice
Amedisys —Charlestown, MA
- $140,000 - $150,000 a year
- Full-time
- CPR Certification
- Nursing
- Management
- Mileage reimbursement
- Paid parental leave
2d
Associate Director, Clinical Operations Program Lead
Takeda Pharmaceutical —Boston, MA
- $154,400 - $242,550 a year
- Remote
- English
- Bachelor's degree
- Conflict management
- Paid holidays
- Disability insurance

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Director of Operations

Tiburon Swim Academy -
Wellesley, MA

Quick Apply

Job Details

Full-time
$90,000 - $130,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Employee discount
Life insurance
Referral program

Qualifications

Management
Operations management
Customer service
Complaint handling
Improving operational efficiency
Manager experience
Bachelor's degree
Problem-solving
Organizational skills
Business Administration
Business operations
Business
Leadership
General management
Senior leadership
Time management
Operations manager experience
Sports Management

Full Job Description

Job Title: Director of Operations, Tiburon Swim Academy

Reports To: Executive Leadership / General Manager

Position Summary:

The Director of Operations (DOO) is responsible for the strategic leadership and overall operational performance of Tiburon Swim Academy. This role involves overseeing the planning, implementation, and execution of all operational processes across the swim academy, ensuring that the highest standards of service, efficiency, and safety are maintained. The DOO will collaborate with the General Manager (GM) to drive business growth, optimize resources, and develop initiatives that enhance operational effectiveness. The position includes managing a team of managers, overseeing financial performance, and ensuring a smooth and consistent experience for staff, parents, and students.

Key Responsibilities:

Operational Leadership & Strategic Planning

Oversee all operational functions of the swim academy, ensuring smooth and efficient operations across all departments and activities.
Work closely with the GM to develop and implement strategic plans to meet organizational goals, optimize operations, and enhance the customer experience.
Implement policies, procedures, and best practices to ensure consistent service delivery, safety, and compliance with industry regulations.
Lead operational efficiency initiatives, optimizing workflow, staffing, and resources to improve overall performance and reduce costs.
Develop, implement, and monitor key performance indicators (KPIs) for operations, adjusting strategies and resources as needed to meet targets.

Team Leadership & Staff Management

Lead and develop a team of managers (including Operations Managers (OM), Deck Managers (DM), front desk, coaches, and lifeguards), ensuring alignment with company goals and operational standards.
Provide mentorship, training, and professional development to ensure staff are equipped to perform their roles effectively.
Oversee the recruitment, onboarding, and training processes for all operational staff, ensuring high-quality team members are selected and properly prepared for their roles.
Conduct regular performance reviews, set goals, and ensure ongoing feedback and development for all team members.
Foster a positive and collaborative work environment, driving staff engagement, retention, and productivity.

Financial Oversight & Resource Management

Develop, manage, and track the swim academy’s operational budget, ensuring financial resources are allocated efficiently and aligned with organizational goals.
Monitor operational spending, identify cost-saving opportunities, and work with the GM to maintain financial performance within budget.
Oversee payroll, ensuring accurate and timely processing of employee wages and expenses.
Ensure the effective use of resources, including equipment, supplies, and staffing, to maintain operational excellence while optimizing costs.

Quality Assurance & Customer Experience

Ensure all operational activities meet or exceed customer expectations, consistently delivering high-quality service and support.
Develop and implement strategies to enhance customer satisfaction, retention, and overall experience across all touchpoints (front desk, poolside, customer service).
Work closely with the GM and OM to resolve customer complaints and operational issues, ensuring timely and effective solutions.
Oversee the monitoring of customer feedback, tracking issues and trends, and implementing corrective actions where necessary.

Compliance & Risk Management

Ensure compliance with all company policies, safety protocols, legal regulations, and industry standards.
Oversee the implementation of safety practices and risk management policies, ensuring a safe environment for staff and students.
Maintain up-to-date knowledge of industry regulations and trends, ensuring the academy is always operating in compliance with local, state, and federal laws.
Collaborate with HR and other departments to ensure staff are properly trained on safety protocols, child protection policies, and emergency procedures.

Operational Reporting & Communication

Develop and present operational reports to the GM and executive leadership, providing insights into performance, challenges, and opportunities for improvement.
Maintain clear communication with all levels of staff, providing updates on strategic initiatives, goals, and operational changes.
Collaborate with marketing, sales, and other departments to ensure operational alignment with organizational goals and member engagement strategies.

Qualifications:

Experience: Minimum of 5-7 years in a senior operations or management role, preferably in a swim academy, aquatics, or customer service-focused industry.
Education: Bachelor’s degree in Business Administration, Sports Management, or a related field (preferred).
Skills:
Proven leadership and management skills, with the ability to lead cross-functional teams and drive operational success.
Strong financial management experience, including budgeting, resource allocation, and payroll.
Excellent problem-solving and decision-making abilities.
Exceptional communication skills, both verbal and written.
Ability to develop and implement operational strategies and initiatives that improve efficiency and enhance customer experience.
Solid understanding of risk management, safety protocols, and compliance.
Ability to work effectively under pressure and manage multiple tasks simultaneously.
Certifications: Current CPR, First Aid/AED, and relevant aquatics certifications (preferred).

Physical Requirements:

Ability to perform office-based work and attend poolside activities as required.
Comfortable working in hot, humid, or wet conditions for prolonged periods.

Work Schedule:

Flexible availability, including evenings and weekends, based on Tiburon’s needs.
Willingness to adjust schedules during peak periods or for special events.

Please note: These duties can change based on the changing needs of the department and organization.

Job Type: Full-time

Pay: $90,000.00 - $130,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Education:

Bachelor's (Required)

Experience:

Operations management: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

director of operations jobs in somerville, ma

Director of Operations

Director of Operations

Director of Operations and Business Development

VP/Director of Operations

Director of Operations

Director of Operations & Workforce Management

Senior Operations Director - School of Medicine

Director of Hotel Operations

Regional Director of Operations

Director of Health Center Operations

Regional Fixed Operations Director - Herb Chambers

Director of Residential Dining Operations

Assistant Director of Sterile Processing and Clinical Support Operations - School of Dental Medicine

Senior Director of Business Operations

Director of Plant Operations

Operations Director - Audio Visual, Event Technology

Director of Administration

School’s Out Assistant Site Director & 7-D Driver – School Year 2026 – 2027 & Summer Program Support

RN Director of Operations Hospice

Associate Director, Clinical Operations Program Lead

I want to receive the latest job alert for director of operations in somerville, ma

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