Top 898 Merchandising manager Jobs in Somerville, Ma

Senior Merchandising Operations Program Manager
Chewy —Boston, MA
- $129,500 - $207,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Product management
- Paid holidays
- Health insurance
Productor Demonstrator Manager
Club Demonstration Services —Sharon, MA
- Full-time
- Hospitality
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Import Compliance Manager
Potpourri Group Inc —North Billerica, MA
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
6d
MUJI Store Manager - Chestnut Hill, MA
MUJI U.S.A. LIMITED —Chestnut Hill, MA
- From $64,350 a year
- Weekends as needed
- Merchandising
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
12d
AREA MANAGER
Grower Direct Farms Inc —Brockton, MA
- $46,000 - $55,000 a year
- Full-time
- Inventory management
- Merchandising
- 3 years
- Mileage reimbursement
- Cell phone reimbursement
Quick Apply
7d
MUJI Assistant Store Manager - Chestnut Hill, MA
MUJI U.S.A. LIMITED —Chestnut Hill, MA
- $23 an hour
- Weekends as needed
- Merchandising
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Deli/Seafood- Assistant Manager
Roche Bros. Supermarkets —Medfield, MA
- $19.40 - $25.20 an hour
- Full-time
- 18 years or older
- Sales
- ServSafe
Assistant Manager
Everything But Water —Natick, MA
- Weekends as needed
- 18 years or older
- Inventory management
- Ability to walk for extended periods
- Store discount
- 401(k)
Quick Apply
8d
Assistant Store Manager
J.Jill —Burlington, MA
- $19.50 - $25.00 an hour
- Full-time
- Merchandising
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Produce Manager- Produce Experience Required
McKinnon's Markets —Danvers, MA
- $19 - $24 an hour
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Health insurance
- 401(k)
Quick Apply
6d
Store Manager Blufox Mobile- East Boston
Blufox Mobile —East Boston, MA
- $65,000 - $85,000 a year
- Weekends as needed
- Spanish
- Inventory management
- Merchandising
- Paid training
- Health insurance
Quick Apply
Retail Store Area Supervisor-(Key Holder) - Full Time
Ocean State Job Lot —Waltham, MA
- $19 - $21 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Merchandising
- Profit sharing
- Paid holidays
Artisanal Market Manager & Buyer
Two Pence Market —Milton, MA
- $55,000 - $65,000 a year
- Full-time
- Ability to walk for extended periods
- Merchandising
- Restaurant management
- Paid training
- Health insurance
Quick Apply
Assistant Store Manager
Roche Bros. Supermarkets —Westwood, MA
- $64,028 - $83,225 a year
- Full-time
- ServSafe
- Merchandising
- English
Assistant Store Manager -2ndSTREET USA-Second Hand Clothing Store -Location-Arsenal Yards
2nd STREET USA,inc. —Watertown, MA
- $23.50 - $27.50 an hour
- Weekends as needed
- Management
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Store Manager in Training
O'Reilly Automotive Stores —Dracut, MA
- $15 - $20 an hour
- Full-time
- ASE Certification
- Computer literacy
- Merchandising
- Employee stock purchase plan
- Health insurance
Quick Apply
4d
Retail Market Manager
ACO-US —Ashland, MA
- $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Disability insurance
- Health insurance
Quick Apply
Store Manager
Trinny London —Boston, MA
- Full-time
- Merchandising
- Mid-level
- Math
- Health insurance
- Dental insurance
Quick Apply
Experienced Automotive Sales Manager
Pride Motor Group —Lynn, MA
- $110,000 - $160,000 a year
- Full-time
- Background check
- Dealership
- Inventory management
- Paid training
- Health savings account
Quick Apply
16h
Store Manager Blufox Mobile- Weymouth
Blufox Mobile —Weymouth, MA
- $65,000 - $85,000 a year
- Weekends as needed
- Spanish
- Inventory management
- Merchandising
- Paid training
- Health insurance
Quick Apply

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Senior Merchandising Operations Program Manager

Chewy -
Boston, MA

Apply Now

Job Details

Full-time
$129,500 - $207,000 a year

Benefits

Paid holidays
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Flexible spending account
Adoption assistance
Family leave
Parental leave
Employee assistance program
Vision insurance
Pet insurance

Qualifications

Program management
Conducting user feedback sessions
Bachelor's degree
User research for product design
Usability feedback collection
Supplier relationship management (SRM)
Project stakeholder communication
Cross-functional communication

Full Job Description

Job Description:

Our Opportunity:

Chewy is seeking a Voice Programs and Experience Strategy Lead to join our Merchandising Operations organization. This role will lead the strategy for how we gather, interpret, and act on feedback across vendors, Category Managers, other internal users of the Chewy Partner Hub, and related support workflows. This person will help Chewy better understand who our users are, what they are trying to accomplish, where they experience friction, and how those pain points should inform product, process, enablement, and support decisions.

This is a highly strategic role for a builder who can create structure where it does not exist today. The right candidate will be able to design listening mechanisms, connect anecdotal feedback to operational and financial data, identify patterns across multiple channels, and turn those insights into compelling business cases that influence roadmaps and drive measurable change. This role is critical to improving vendor and user experience over time, increasing trust in our tools and support model, and helping Chewy prioritize the right investments for the greatest impact.

Our ideal candidate has strong business judgment, experience operating in ambiguity, and a passion for improving people’s lives through better tools, workflows, and experiences. They are a strong communicator who earns trust quickly, sees connections others miss, and can translate feedback, data, observation, and context into a clear narrative that drives action.

What You’ll Do:

Own the strategy for voice programs and experience improvement across vendors, Category Managers, other internal users of the Chewy Partner Hub, and related workflows.
Design and scale feedback mechanisms across multiple channels, including surveys, interviews, roundtables, workflow reviews, targeted module feedback, ticket-response analysis, and other structured listening channels.
Build and maintain a centralized feedback-to-action process that consolidates insights across channels, identifies recurring themes, routes issues to the right partner teams, and tracks action through completion.
Translate qualitative and quantitative inputs into clear business problem statements, impact statements, desired outcomes, and prioritized recommendations for Product, Operations, Enablement, and other cross-functional teams.
Partner with Product and related stakeholders to influence roadmap prioritization by connecting user pain points to operational, adoption, financial, and experience data.
Develop practical frameworks for vendor types, user types, and key workflows so feedback can be interpreted in the right context and prioritization can be based on user impact, not only dollar value.
Identify where pain points should be addressed through product changes, process redesign, training, help content, support model changes, or other interventions – then partner with the right teams to make those recommendations reality
Build business cases and impact models that connect sentiment improvements and workflow improvements to measurable outcomes such as time savings, cost avoidance, adoption gains, stronger vendor engagement, and downstream commercial benefit.
Assess the current end-to-end experience for vendors and internal users within the Chewy Partner Hub and related workflows, identify breakdowns and opportunities, and make data-backed recommendations for improvement.
Define the strategy for vendor-facing help content and support content, including identifying what information users need, where it should live, and what tooling or platform is required to support it in partnership with Product and Enablement.
Use trade shows, field engagement, and direct user interaction as opportunities to deepen understanding of vendor segments, category-specific needs, and experience gaps.
Partner closely with Product, Vendor Experience Operations, Enablement, Analytics, and business stakeholders to ensure agreed actions are progressing and outcomes are reviewed after launch or process change.

What You’ll Need:

6+ years of business experience in ecommerce, retail, product management, program management, user experience, vendor management, or a related field.
2+ years of experience as a Product Manager, UX researcher, Program Manager, ecommerce vendor, or in a comparable role requiring customer insight generation and cross-functional influence.
Strong business acumen and proven ability to connect user feedback to business outcomes, operational metrics, and prioritization decisions.
Experience gathering and synthesizing feedback through multiple mechanisms, including surveys, interviews, workshops, operational reviews, or similar methods.
Demonstrated ability to turn ambiguous inputs into clear insights, structured recommendations, and action plans.
Strong strategic and analytical skills, including the ability to connect data, anecdote, observation, and business context into a compelling narrative.
Excellent written and verbal communication skills, with the ability to build trust and influence cross-functional stakeholders at multiple levels.
Proven ability to operate effectively in ambiguous environments, identify the highest-impact opportunities, and create structure where processes do not yet exist.
Experience influencing product, process, or support decisions without direct authority.
Passion for improving user experience and simplifying complex workflows for customers and internal teams.
Creative thinker with the ability to connect dots in ways others may not, uncover hidden impact areas, and drive meaningful change.
Bachelor’s degree required.

The base salary range for this role is $129,500 - $207,000.00.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

Apply Now

Refine Your Search

merchandising manager jobs in somerville, ma

Senior Merchandising Operations Program Manager

Productor Demonstrator Manager

Import Compliance Manager

MUJI Store Manager - Chestnut Hill, MA

AREA MANAGER

MUJI Assistant Store Manager - Chestnut Hill, MA

Deli/Seafood- Assistant Manager

Assistant Manager

Assistant Store Manager

Produce Manager- Produce Experience Required

Store Manager Blufox Mobile- East Boston

Retail Store Area Supervisor-(Key Holder) - Full Time

Artisanal Market Manager & Buyer

Assistant Store Manager

Assistant Store Manager -2ndSTREET USA-Second Hand Clothing Store -Location-Arsenal Yards

Store Manager in Training

Retail Market Manager

Store Manager

Experienced Automotive Sales Manager

Store Manager Blufox Mobile- Weymouth

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