Top 83 Helpdesk support Jobs in Somerville Nj

Helpdesk Support Analyst
Emmi Dessert USA —Kenilworth, NJ
- $90,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
IT Support Technician
Bohler —Warren, NJ
- $23 - $32 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
11d
Help Desk Technician
Frazier Industrial Company —Long Valley, NJ
- $55,000 - $60,000 a year
- Full-time
- Computer science
- Computer Science
- Software troubleshooting
- Health savings account
- Paid holidays
Quick Apply
IT Support Specialist - Bilingual English/Korean
Cosmax USA —Carteret, NJ
- $95,000 - $110,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
Quick Apply
Help Desk Analyst
CAI —Trenton, NJ
- $28 - $32 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
5d
Help Desk Technician
Gellert Global Group —Elizabeth, NJ
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
IT Help Desk Technician (Entry-Level)
SystImmune —Princeton, NJ
- $45,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Help Desk Technician, Level I / II
Document Solutions LLC —Kenilworth, NJ
- $24.04 - $33.65 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
IT Support Technician
Rackson Restaurants —Bridgewater, NJ
- $58,000 - $80,000 a year
- Weekends as needed
- No education required
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
Catholic Charities - Diocese of Trenton —Ewing, NJ
- Full-time
- Mid-level
- In-person
Desktop Support Analyst
Secur-Serv —New Brunswick, NJ
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
IT Helpdesk Technician, Trainee
Micrologic Associates —Parsippany-Troy Hills, NJ
- $24.52 an hour
- Overtime
- Background check
- Computer networking
- In-person
- Health insurance
- Dental insurance
Quick Apply
12d
Desktop Support Technician
NTT Ltd —Edison, NJ
- $28.22 - $31.00 an hour
- Full-time
- Google Workspace
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
5d
COMPUTER TECHNICIAN(S)
Elizabeth Public Schools —Elizabeth, NJ
- $64,648 - $77,162 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Help Desk Representative
NJ Association of Mental Health & Addiction Agencies, Inc. —Mercerville, NJ
- $48,000 - $55,000 a year
- Full-time
- 5 years
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
3d
IT Field Technician
Atlantic IT —Somerset, NJ
- $20 - $28 an hour
- Full-time
- Mid-level
- Analysis skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Help Desk Field Technician
Cayuse Holdings —Edison, NJ
- $40 - $50 an hour
- Contract
- Office
- 8 years
- Ability to lift 50 pounds
Quick Apply
Specialist, IT – GxP Technical Support
Rocket Pharmaceuticals —Cranbury, NJ
- $54,000 - $82,000 a year
- Full-time
- Computer Science
- Laboratory experience
- Mid-level
- Paid holidays
- Health insurance
Entry-Level Help Desk Technician
Oaks Integrated Care —Township of Lawrence, NJ
- $45,000 a year
- Full-time
- Pass drug screening
- Office
- Windows
- Health insurance
- Dental insurance
2d

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Helpdesk Support Analyst

Emmi Dessert USA -
Kenilworth, NJ

Quick Apply

Job Details

Full-time
$90,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Desktop computer repair
Technology purchasing
IT sourcing
Computer operation
Mobile device support
Microsoft Excel
Microsoft Outlook
Technical documentation
Enterprise software
Peripheral setup
Hardware maintenance
Windows
Incident Escalation
Sonicwall
Bachelor's degree
Sales quoting
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Remote access management
Computer management
Customer support ticket management
Microsoft Teams
SharePoint
Technical customer support for office equipment
Hardware management
Management reporting
VPN management
Antivirus software support
Desktop administration

Full Job Description

This position is for a Helpdesk Support Analyst with networking experience and knowledge for the complete support of our IT Infrastructure. The role will be for a technical desktop support person, involved in daily troubleshooting of technology issues and interacting with the user community as well as other team members within the organization. Administration of various enterprise systems, including Microsoft Office 365, will be required.

Responsibilities:

· Provide tech support for Windows 11 users and related hardware/software issues in timely matters.

· Manage relationships, and act as an escalation point to ensure SLAs are met, with 3rd Party MSP vendor(s).

· Monitor desktops for any hardware and/or software failures and work to resolve those failures

· Maintenance of hardware and software inventories.

· Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals, including mobile devices.

· Support and maintain user account information including rights, security, and systems groups

· New User Equipment buildouts

· Create and maintain IT documentation.

Requirements for Desktop Support:

· Ability to troubleshoot hardware and software

· Experience with Window 11 and Office 365

· Experience with SonicWall and SonicWall VPN

· Knowledge of Microsoft O365 (Word, Excel, PowerPoint, Access, Outlook, Teams, SharePoint)

· Field incoming help requests and document user information and nature of problem or issue

· Resolve request or escalate problems when required, to the appropriate technical resource

· Assists in the design and development of standardized operational management reports to identify issues or monitor computers.

· Research, analyzes, and provides hardware/software quotations, ordering information and other purchasing information to users to assist in ordering needed equipment.

· Good organizational, problem-solving, and interpersonal skills.

· Ability to install, remove or repair basic computer system

· Communicate application problems and issues to management, development teams and end users

· Willing to lift and move printers, workstations etc. weighing up to 45lbs/20kg

Education and Experience

· Bachelors in computer science, or equivalent experience or qualification

· 2 to 4 years of engineering experience in supporting end users

· Provide tech support for Windows users and related hardware/software and resolve issues

· Hands on troubleshooting experience with Microsoft office 365

· Good Documentation skills

· Hands on with Antivirus tools, VPN Remote Access, LogMeIn, Freshdesk and other IT management tools

· Help maintain hardware/software inventories

· Document, maintain, upgrade, replace hardware and software for desktop and peripheral equipment

· Great communication skills, including active listening and comprehending of system

Emmi Group launches “Emmi Desserts” as the unified name for its global dessert business. The Emmi Group is launching “Emmi Desserts” as the unified name for its global dessert business and establishing “better for you” desserts as its strategic core: Premium desserts that offer uncompromising delight and are responsibly crafted with clean recipes, simple ingredients and sustainable packaging. The new brand identity combines local dessert traditions and translates them into innovative concepts for its partners around the globe.

The new identity brings together all dessert businesses of the Emmi Group under one identity while reflecting their individual heritage and maintaining the authenticity of each dessert tradition. From Italian Tiramisu and French pâtisserie to American Cheesecakes and British bakery classics, Emmi Desserts brings together the world’s most iconic dessert cultures. As a dessert specialist, Emmi Desserts offers its customers a highly innovative, bespoke premium desserts portfolio and works closely with them to further develop the category.

Emmi Desserts: “Crafted to make you smile”

Pay: $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Help desk: 2 years (Required)
VPN: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support jobs in somerville nj

Helpdesk Support Analyst

IT Support Technician

Help Desk Technician

IT Support Specialist - Bilingual English/Korean

Software Support Technician

Help Desk Analyst

Help Desk Technician

IT Help Desk Technician (Entry-Level)

Help Desk Technician, Level I / II

IT Support Technician

IT Support Specialist

Desktop Support Analyst

IT Helpdesk Technician, Trainee

Desktop Support Technician

COMPUTER TECHNICIAN(S)

Help Desk Representative

IT Field Technician

Help Desk Field Technician

Specialist, IT – GxP Technical Support

Entry-Level Help Desk Technician

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