Top 12 Spa experience coordinator Jobs in Sonoma Ca

Spa Experience Coordinator
FAIRMONT —Sonoma, CA
- $27 an hour
- Full-time
- High school
- Mid-level
- US work authorization
- Health insurance
- 401(k) matching
Quick Apply
Wellbeing Coordinator (SPA)
Stanly Ranch —Napa, CA
- $21.50 an hour
- Full-time
- Residential
- Communication skills
- Entry level
Quick Apply
Customer Service and Facility Attendant
PARKPOINT CLUBS —Sonoma, CA
- $19 - $23 an hour
- Part-time
- CPR Certification
- Computer literacy
- Basic math
Spa - Spa Concierge PT
TMR Operations, LLC —Napa, CA
- $18 an hour
- Part-time
- CPR Certification
- Merchandising
- Basic math
Guest Experience Coordinator
Boardwalk IG Management LLC —Yountville, CA
- $20 - $23 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Temporary Spa Supervisor
AccorHotel —Sonoma, CA
- $29 an hour
- Contract
- Mid-level
- US work authorization
- Leadership
- Health insurance
- 401(k)
Quick Apply
Sales & Catering Coordinator | Carneros Resort & Spa | Full Time
Carneros Resort and Spa —Napa, CA
- $24.99 - $25.00 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
1d
Housekeeping Coordinator
Stanly Ranch —Napa, CA
- $24 an hour
- Weekends as needed
- English
- Mid-level
- Office
Quick Apply
13d
Luxury Sales Consultant
LaserAway —Santa Rosa, CA
- $19 - $43 an hour
- Weekends as needed
- Mid-level
- Leadership
- 2 years
- Paid training
- Disability insurance
Quick Apply
Sales Coordinator
Vinarosa Resort and Spa —Santa Rosa, CA
- $22 - $25 an hour
- Weekends as needed
- Mid-level
- Organizational skills
- Contracts
Quick Apply
Engineering Coordinator
Solage —Calistoga, CA
- $26 - $28 an hour
- Full-time
- Spanish
- Research
- Office
Quick Apply

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Client Experience Coordinator (Part-Time with Full-Time Growth Opportunity)
Skin Perfect Spas —Columbus, OH
Maintain a clean, organized, and welcoming reception area. Answer phones, texts, and client inquiries professionally and efficiently. Open and/or close the spa.
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Front Desk Receptionist / Patient Experience Coordinator
Atlas Rising —Westerville, OH
Previous front desk, receptionist, customer service, sales support, or administrative experience preferred. Maintain a calm, clean, professional, and welcoming…
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spa experience coordinator jobs near sonoma ca

Spa Experience Coordinator

FAIRMONT -
Sonoma, CA

Quick Apply

Job Details

Full-time
$27 an hour

Benefits

Health insurance
401(k) matching

Qualifications

Mid-level
Time management

Full Job Description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives
Learning programs through our Academies
Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs
Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions

Job Description

Spa Experience Coordinators primary responsibility is to book spa appointments, reservations and to assist with the checking in and out of spa guests in a timely and efficient manner while remaining professional and courteous at all times.

Reservations

Efficiently process all telephone inquiries and spa/fitness reservation/activity scheduling from future, local and in-house guests
Offer additional Spa bookings as well as itinerary assistance for all spa and hotel guests
Assist with incoming Spa Concierge related questions and coordinate spa programs as requested.
Provide general departmental assistance, special projects, group Spa reservations, etc.
Provide thorough and complete information on all the services offered in the brochure, as well as reconfirming all the sales made or events booked in detail.
Attend all departmental meetings and trainings.
Maintain professional and caring manner with all guests, especially focusing on recovery and special need guests.
Respond quickly to guest requests or complaints and see that appropriate action is taken.
Follow up to ensure guest satisfaction
Work efficiently in Book For Time (booking/management software) while scheduling, modifying or canceling all Spa and Fitness reservations and services.
Work in Fidelio for all reservation information inquiries.

Follow and adhere to all policies and standards contained in the Sonoma Pact, memos and posted information.
Clock in and out accurately, and follow break-time/lunch guidelines.
Communicate all guest needs and concerns to the appropriate Spa Manager or the Manager on Duty.

Rotunda

Assist with the checking in/out of all spa guests, and making sure that the appropriate amenities are issued and escort guests to the locker room while providing an overview of the Spa facility
Obtain correct billing information for each guest at time of check-in and ensure that billing is efficiently processed/posted throughout the day. Assist/resolve guest billing disputes
Reserve and confirm Spa appointments for future and in-house guests and members
Review information log/file for information, keep Rotunda Desk clean, tidy and free of obstructions
Secure cash bank, maintaining accurate cash accounting information/records, balancing cash bank and list contents on the Cash Activity Sheet on a daily basis
Provide Night Audit with accurate daily accounting records and information
Follow and adhere to all policies and standards contained in the Sonoma Pact, memos and posted information., clock in and out accurately, follow break-time/lunch guidelines
Attend departmental meetings and trainings as scheduled.

Concierge

Greet Guests as they enter the bathhouse
Provide bathhouse tours and explain the bathhouse amenities including the Bathing Ritual
Assist is keeping the Bathing Ritual and lounge area neat and tidy and free from hazards.
Ensure that all guest literature is sufficiently displayed and stocked.
Check in with any guest waiting for treatments at 5 minutes after the hour and half an hour.
Work in Book For Time and Fidelio software, assisting guests and colleagues while problem solving and assist with day to day of the Bathhouse operations.
Notify maintenance when equipment breaks or malfunctions.
Report any accidents or guest incidents to the Manager on Duty.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong Inner Personal Skills
Ability to handle difficult/pressure situations calmly
Cash Handling and basic accounting principles
Strong guest service orientation
Problem solving skills
Effective time management skills
Multi-task orientated
Excellent computer skills
Projects positive, healthful and happy image
High School Diploma or equivalent
Experience with working with a diverse guest population
Basic computer skills
Cash handling experience
Basic Spanish may be advantageous
Basic accounting principles
High School level Mathematical skills

Hourly rate of $27.00

Additional Information

Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.

Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Quick Apply

Refine Your Search

spa experience coordinator jobs in sonoma ca

Spa Experience Coordinator

Wellbeing Coordinator (SPA)

Customer Service and Facility Attendant

Spa - Spa Concierge PT

Guest Experience Coordinator

Temporary Spa Supervisor

Sales & Catering Coordinator | Carneros Resort & Spa | Full Time

Housekeeping Coordinator

Luxury Sales Consultant

Sales Coordinator

Engineering Coordinator

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