Top 73 Member services representative Jobs in South Bend Wa

Member Service Representative I - Floating
Great Northwest Federal Credit Union —Raymond, WA
- $18.50 - $24.00 an hour
- Full-time
- Office
- High school diploma or GED
- Math
Quick Apply
6d
Bilingual Customer Service Representative
State Farm David Steinman Agency —Aberdeen, WA
- $35,000 - $55,000 a year
- 8 hour shift
- Spanish
- Customer service
- Office
- Health insurance
- 401(k)
Quick Apply
Occupational Therapy Assistant (Journey Travel) - COTA
Powerback Rehabilitation —Washington State
- $45 - $50 an hour
- Full-time
- Children
- Travel
- Cleaning
- Relocation assistance
- Health insurance
10d
Property Manager
Housing Opportunities of SW WA —Raymond, WA
- $26.83 - $32.04 an hour
- Full-time
- Clean driving record
- Computer literacy
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
7d
Administrative Assistant - Front Office
RehabVisions —Aberdeen, WA
- $17.50 - $21.00 an hour
- Full-time
- Entry level
- Continuing education credits
- AD&D insurance
Quick Apply
Branch Service Manager/Team Leader
GESA CREDIT UNION —Raymond, WA
- $25.37 - $47.11 an hour
- Full-time
- Background check
- Mid-level
- Office
- Commuter assistance
- Paid holidays
Customer Service Rep/Teller - Part-Time
Bank of the Pacific —Long Beach, WA
- $18.50 - $23.00 an hour
- Part-time
- Computer literacy
- Basic math
- Office
- Health savings account
- AD&D insurance
Quick Apply
11d
Veterinary Receptionist / Customer Service Representative
Western Veterinary Partners, LLC —Montesano, WA
- $17.50 - $19.00 an hour
- Part-time
- 1 year
- Entry level
- Health insurance
- Dental insurance
Quick Apply
10d
Master Social Worker - MSW
Fresenius Medical Care —Aberdeen, WA
- $56,000 - $94,000 a year
- Full-time
- Master of Social Work
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Montesano - Substitute Para/Food Service
Montesano School District —Montesano, WA
- $19.95 - $22.13 an hour
- School experience
- Serving
- Spanish
Quick Apply
Psychiatric Med Prescriber
Willapa Behavioral Health and Wellness —Raymond, WA
- $70 - $75 an hour
- Full-time
- Psychiatry
- Customer service
- Computer literacy
Quick Apply
6d
Construction Trades Apprenticeship Prep (CTAP) Instructor - Stafford Creek Corrections Center
Grays Harbor College —Grays Harbor, WA
- Online Application
- Background check
- Classroom
- Management
- Disability insurance
- Health insurance
4d
Director of Rehab - Hospital Based OP Clinic
RehabVisions —Westport, WA
- $98,000 - $115,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Physical & Rehabilitation Medicine
- Continuing education credits
- AD&D insurance
Quick Apply
Shift Leader
Thorntons —Aberdeen, WA
- $17.80 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Driving
- Health insurance
- Dental insurance
Quick Apply
Entry Level Sales
Teresa Braykovich Farmers Insurance —Aberdeen, WA
- $60,000 - $80,000 a year
- Full-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
14d
Project Manager - FIre and Contents Restoration Manager
ServiceMaster Restore 5399 - Hoquiam —Hoquiam, WA
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Profit sharing
- Paid training
Quick Apply
Licensed Insurance Representative - Remote
Teleperformance USA —United States
- Remote
- 18 years or older
- Computer literacy
- Windows
- Health insurance
- Dental insurance
Regional Sales Director- Southeastern US Region
Renewaire —United States
- Background check
- Up to 50% travel
- Engineering
Quick Apply
4d
Licensed Insurance Representative - Remote
Teleperformance USA —United States
- $21.50 an hour
- Remote
- 18 years or older
- Computer literacy
- Windows
- Paid training
- Health insurance
Up-Tower Wind Turbine Technician / Qualified Signalperson – Major Correctives
Ternion Energy Services, Inc. —United States
- From $35 an hour
- Overtime
- Background check
- Clean driving record
- Construction site
- Health savings account
- Health insurance
Quick Apply
3d

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Member Service Representative I - Floating

Great Northwest Federal Credit Union -
Raymond, WA

Quick Apply

Job Details

Full-time
$18.50 - $24.00 an hour
6 days ago

Qualifications

Computer skills

Full Job Description

Primary Purpose of Job: Performs routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing, to name a few.

Duties and Responsibilities:

1. Employee provides an outstanding level of member service and member satisfaction.

2. Employee must have computer and office equipment experience.

3. Employees perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing and entering on the CU’s computer system.

4. Employees receive payments for mortgage, installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected. Employees must understand credit unions policy, regarding delinquent loans and know what to suggest to the members, or who to refer them to.

5. Employees provide members with the forms necessary to transact business at the credit union.

6. Employees examine checks for endorsements and negotiability.

7. Accuracy is a crucial part of an employees’ job, such as providing correct transactions and cash to members when requested.

8. Employees must practice cross-selling of all products and services offered by the credit union.

9. Employees must provide routine information on credit union products, services and policies, including eligibility for membership, types of credit union accounts, some loan procedures, interest rates, current dividend rates, branch locations, office hours and telephone numbers.

10. Respond to members’ requests, problems and complaints, and/or direct them to the proper person for specific information and assistance.

11. Receive information pertaining to members’ accounts and process or route to proper departments.

12. Process stop payments on share draft accounts and ACH direct deposits.

13. Provide members with account status, including current balances and loan payoffs.

14. Maintains an accurate cash drawer and balances in a timely manner.

Member Service Rep.1 11/9/2021 Pg.1

15. Follow through on member questions or requests.

16. Work on internal training through our online University CPD courses.

17. This position does not normally process loans, but they are expected to help cross-sell ALL products and services. (Employees who are responsible for selling or processing loans will have a set monthly goal for cross-selling Credit Life and Disability Insurances. These goals will be monitored and scored in reviews.)

18. Cross-training in all areas of the Phone Center, so to be used as a back-up, including POPio and online services.

19. Following MIP procedures. Filling out CTRs, SARs, Monetary log as needed (running on us checks over $5000 through Bridger).

20. Must comply with the credit union's BSA/AML/OFAC policy as required by the Government Regulations and this position.

21. Typically employees in this position do not deal with Mortgages, but employees who are responsible for taking Mortgage loan applications or answering members’ questions about Mortgages are required to be registered with NMLS (Nationwide Mortgage Licensing System & Registry). Employees must have a background search and be finger printed to receive their MLO number and be registered. The VP of Lending will be the lead for this requirement.

Knowledge, Skills, and Abilities desired:

Typically, entry level, pay rate depends on experience. High School diploma or equivalent preferred, but not required if student is working on it. Effective communication skills, and the ability to work successfully with the public in a frequently stressful environment. Experience in sales, experience in cross-selling to help branch achieve goals, works well in a team environment, customer/member service, cash handling and a good math/business aptitude. Employees of GNWFCU must possess mobility and stamina to work in a standard office setting. Employee must be able to use standard office equipment. At times some employees may have to lift items up to 30 pounds. Part of the job requirements may include the need to stand or sit for long periods of time.

Some employees may need the ability to raise their arms above their head.

Employees should have adequate hearing and speech to communicate with our members and/or staff on the phone, in person or through the drive-thru speaker systems. This statement is not all inclusive of the physical requirements but is in general, covering most areas of the credit union. GNWFCU will make every effort to provide reasonable accommodations to an employee with a physical, mental or sensory disability in order to allow that employee to perform the essential functions of his or her job.

Reports to: Branch Manager and Account Executive II

Exempt/Non-Exempt: Non-Exempt - Full-time.

Supervises: N/A

The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties, responsibilities and qualifications required of employees assigned to this job. Aspects of this position may be

changed or supplemented from time to time, at the sole discretion of management.

Quick Apply

Refine Your Search

member services representative jobs in south bend wa

Member Service Representative I - Floating

Bilingual Customer Service Representative

Occupational Therapy Assistant (Journey Travel) - COTA

Property Manager

Administrative Assistant - Front Office

Branch Service Manager/Team Leader

Customer Service Rep/Teller - Part-Time

Veterinary Receptionist / Customer Service Representative

Master Social Worker - MSW

Montesano - Substitute Para/Food Service

Psychiatric Med Prescriber

Construction Trades Apprenticeship Prep (CTAP) Instructor - Stafford Creek Corrections Center

Director of Rehab - Hospital Based OP Clinic

Shift Leader

Entry Level Sales

Project Manager - FIre and Contents Restoration Manager

Licensed Insurance Representative - Remote

Regional Sales Director- Southeastern US Region

Licensed Insurance Representative - Remote

Up-Tower Wind Turbine Technician / Qualified Signalperson – Major Correctives

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