Top 993 Patient care coordinator Jobs in South Boston Ma

New Patient Coordinator
Dana-Farber Cancer Institute —Boston, MA
- $45,500 - $54,400 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Computer skills
Patient Access Coordinator I - 7:00am to 3:30pm Day shift part-time (ED)
Boston Medical Center —Brighton, MA
- $20.70 - $30.76 an hour
- Part-time
- Acute care
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Coordinator
Boston Medical Center —Boston, MA
- $53,000 - $77,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
2d
Transplant Coordinator
Paragonix Technologies, Inc. —Boston, MA
- $92,880 a year
- Remote
- Nursing
- Mid-level
- 3 years
- Commuter assistance
- Disability insurance
Member Support Coordinator
Interwell Health —Boston, MA
- Remote
- Administrative experience
- SharePoint
- Communication skills
Quick Apply
Patient Care Coordinator (Brookline, MA)
Stella Mental Health —Brookline, MA
- Full-time
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
Patient Recruiter
Care Access —Boston, MA
- $26 - $34 an hour
- Remote
- Spanish
- Microsoft Excel
- Pass drug screening
- Health savings account
- Paid holidays
13d
Patient Care Coordinator _BIDMC
Beth Israel Lahey Health —Boston, MA
- $21.00 - $28.26 an hour
- Full-time
- Hospital
- HIPAA
- Mid-level
Patient Access Coordinator
The Brigham and Women's Hospital, Inc. —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- Hybrid work
- Hospital
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Patient Care Coordinator
Optum —Boston, MA
- $17.98 - $32.12 an hour
- 8 hour shift
- Computer literacy
- Internal Medicine
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Patient Care Coordinator
CCRM Fertility —Boston, MA
- $24 - $30 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Commuter assistance
- Health savings account
Quick Apply
Patient Access Coordinator
NeighborHealth —Boston, MA
- $21 - $30 an hour
- Part-time
- Background check
- Spanish
- English
Executive Coordinator
Takeda Pharmaceutical —Boston, MA
- $37.55 - $58.97 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
PATIENT COORDINATOR, School of Dental Medicine, Clinical Affairs
Boston University —Boston, MA
- Medical office experience
- High school diploma or GED
- Organizational skills
Administrative Coordinator - (Saturday Mornings)
The Brookline Center For Community Mental Health —Brookline, MA
- $24 - $25 an hour
- 8 hour shift
- Bilingual
- Customer service
- High school diploma or GED
Quick Apply
Patient Care Coordinator - Pacer Physical Therapy
Pacer Physical Therapy —Boston, MA
- $22 - $30 an hour
- Part-time
- Google Workspace
- Physical & Rehabilitation Medicine
- HIPAA
- Paid training
Quick Apply
9d
Unit Coordinator, Mother Baby, 16 Hours (Saturday/Sunday 7am-3:30)
Boston Medical Center —Boston, MA
- $19.35 - $26.04 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- High school
- Health insurance
- Dental insurance
Care Management Coordinator
Codman Square Health Center Inc —Boston, MA
- $26.00 - $40.51 an hour
- Inventory management
- Mid-level
- Outpatient experience
- Commuter assistance
- AD&D insurance
Quick Apply
Community Wellness Advocate
Boston Medical Center —Boston, MA
- $22.84 - $31.97 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Access
- Health insurance
- Dental insurance
Care Coordinator
Volunteers of America of Massachusetts —Boston, MA
- $27 an hour
- Full-time
- Mid-level
- Residential
- Bachelor's degree
- 403(b) matching
- Paid holidays
Quick Apply
7d

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New Patient Coordinator

Dana-Farber Cancer Institute -
Boston, MA

Apply Now

Job Details

Full-time
$45,500 - $54,400 a year

Qualifications

Phone communication
Desktop applications
Computer skills

Full Job Description

Job Ref:

JR-5955

Location:

450 Brookline Ave, BOSTON, MA 02215

Category:

Administration Support/Customer Service

Employment Type:

Full time

Work Location:

Hybrid: 2-3 days onsite/week

Salary/Pay Rate:

$45,500.00 - $54,400.00 per year

Overview

This position will start in October 2026.

This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Provides administrative support and coordination for all aspects of patient care for new patients, primarily focused on supporting incoming telephone calls
Triages issues and answering general questions, with the goal of resolving requests in real time
Completes patient intake for each caller, including those resolved, or those requiring action by disease center New Patient Coordinator
Recognizes emergencies and appropriately respond using standard operating procedures and critical thinking skills
Serves as a liaison for patients including efficient routing of calls per telephone triage guidelines
Collaborates with New Patient Coordinator team to ensure seamless coverage and task management in times of full and partial staffing levels
Ensures quality clinical care and adherence to standard operating procedures and compliance requirements
Schedules appointments following guidelines that support continuity of care and a high standard of timely communication and rescheduling as necessary
Appropriately arranges resources and materials to support the highest standard of patient experience and visit, i.e. review and organize medical records, coordinate receipt of tissue, ensure receipt of new patient appointment packet
Answers telephone calls, responds to emails, and manages other referral inputs, as appropriate for new patients. This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management
Provides program specific information to callers and refer calls as necessary
Schedules patient visits, and manages changes, ranging in complexity for one physician appointment to multiple care provider appointments
Provides information to the patient regarding the need for insurance referral(s) and refers calls as appropriate
Assists in processing paperwork associated with clinical care including managing materials requests, signing up for EMR portal
Strives to meet defined service levels and key performance indicators
Other duties and responsibilities as required

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Ability to comprehend and implement new concepts or modifications to processes requests quickly
Ability to function as an integral member of the team
Excellent communication, organizational, and customer service skills
Strong attention to detail
Must possess the ability to multi-task and problem solve on the spot
Excellent phone etiquette
PC proficiency required

MINIMUM JOB QUALIFICATIONS:

The position strongly prefers a bachelor’s degree in health administration or a related field, along with up to 1 year of experience in healthcare and/or customer service.

SUPERVISORY RESPONSIBILITIES: None

PATIENT CONTACT:

Interacts with the adult patient population.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$45,500.00 - $54,400.00

Apply Now

Refine Your Search

patient care coordinator jobs in south boston ma

New Patient Coordinator

Patient Access Coordinator I - 7:00am to 3:30pm Day shift part-time (ED)

Patient Coordinator

Transplant Coordinator

Member Support Coordinator

Patient Care Coordinator (Brookline, MA)

Patient Recruiter

Patient Care Coordinator _BIDMC

Patient Access Coordinator

Patient Care Coordinator

Patient Care Coordinator

Patient Access Coordinator

Executive Coordinator

PATIENT COORDINATOR, School of Dental Medicine, Clinical Affairs

Administrative Coordinator - (Saturday Mornings)

Patient Care Coordinator - Pacer Physical Therapy

Unit Coordinator, Mother Baby, 16 Hours (Saturday/Sunday 7am-3:30)

Care Management Coordinator

Community Wellness Advocate

Care Coordinator

I want to receive the latest job alert for patient care coordinator in south boston ma

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