Top 234 Guest service agent Jobs in South Brooklyn Ny

Agent-At Your Service-Substitute
Marriott International, Inc —Brooklyn, NY
- $32.28 - $43.04 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Guest Experience Agent
Marriott International, Inc —New York, NY
- $31.83 - $42.45 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Lifestyle Front Desk Agent
Marriott International, Inc —New York, NY
- $32.85 - $43.81 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
10d
Front Office Agent
The Beekman —New York, NY
- $32.86 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Guest Services Agent
Hotel 57 —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Services Agent
Knickerbocker —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Welcome Desk Agent
Marriott International, Inc —New York, NY
- $30 - $33 an hour
- Full-time
Guest Service Agent - The Hoxton, Williamsburg
Schulte Boutique + Lifestyle —Brooklyn, NY
- $26 an hour
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Guest Services Agent
The Muse New York —New York, NY
- $32 - $34 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Services Agent
ROW NYC —New York, NY
- $32.86 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
3d
Guest Service Agent
Casablanca Hotel by Library Hotel Collection —New York, NY
- From $24 an hour
- Full-time
- Hospitality
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
6d
Guest Services Agent
Courtyard by Marriott New York Manhattan/Midtown East —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
10d
Guest Service Agent - The Fifth Avenue Hotel
The Fifth Avenue Hotel —New York, NY
- Up to $30 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
Guest Services Agent
The Lombardy Hotel —New York, NY
- $30 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Hotel Guest Service Agent
The Empire Hotel —New York, NY
- $26 - $27 an hour
- Weekends as needed
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Resorts World New York —Jamaica, NY
- $31.48 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- English
Quick Apply
Guest Service Agent
AKA Hotels+Hotel Residences —New York, NY
- $25 an hour
- Weekends as needed
- English
- Residential
- High school diploma or GED
Quick Apply
Agent-At Your Service
Marriott International, Inc —Brooklyn, NY
- $32.28 - $43.04 an hour
- Full-time
Hotel Front Desk Receptionist
Endeavor Hospitality Group —New York, NY
- $25 an hour
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Reservations Agent
The Fifth Avenue Hotel —New York, NY
- Up to $31 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
4d

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Agent-At Your Service-Substitute

Marriott International, Inc -
Brooklyn, NY

Apply Now

Job Details

Full-time
$32.28 - $43.04 an hour

Qualifications

Employee relationship building

Full Job Description

Additional Information
Job Number26080292
Job CategoryRooms & Guest Services Operations
Location333 Adams St, Brooklyn, New York, United States, 11201
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $32.28-$43.04 per hour

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest service agent jobs in south brooklyn ny

Agent-At Your Service-Substitute

Guest Experience Agent

Lifestyle Front Desk Agent

Front Office Agent

Guest Services Agent

Guest Services Agent

Welcome Desk Agent

Guest Service Agent - The Hoxton, Williamsburg

Guest Services Agent

Guest Services Agent

Guest Service Agent

Guest Services Agent

Guest Service Agent - The Fifth Avenue Hotel

Guest Services Agent

Hotel Guest Service Agent

Guest Service Agent

Guest Service Agent

Agent-At Your Service

Hotel Front Desk Receptionist

Reservations Agent

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