Top 1 Bell captain Jobs in South Carolina

Bell Captain
Crestview Management, LLC —Hilton Head Island, SC
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Entry level
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Guest Experience Manager
Heartwood Furnished Homes —Columbia, SC
This role is responsible for leading the Guest Services team, overseeing guest incident resolution, improving guest satisfaction, and building systems that…
$60,000 - $75,000 a year
Quick Apply
10d
Resort General Manager
Caribbean Resort & Villas —Myrtle Beach, SC
Completes property walks to interact with guests, associates and homeowners; identify successes, issues, concerns and opportunities.
$125,000 - $140,000 a year

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Bell Captain

Crestview Management, LLC -
Hilton Head Island, SC

Quick Apply

Job Details

Qualifications

Proactive hotel and accommodations guest assistance
Passenger baggage assistance
Hotel policy compliance
Labeling
Coaching
Staff scheduling
Hotel and accommodations guest luggage handling
Unloading
Team scheduling
High school diploma or GED
Schedule creation
Customer satisfaction improvement
Staffing management
Entry level
Baggage loading

Full Job Description

Bell Captain at Hilton Beachfront Resort & Spa

Pay will be based on experience: PAY + TIPS

Supervise bellmen as well as perform the daily responsibilities of these positions by establishing guest service and sustainability standards.

Essential Job Functions

Schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with Hilton values.
Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals and ensuring sufficient staffing to meet daily business demands.
Maintain security of and accurate records for all guest room keys issued to bell and door staff.
Accommodate guest requests in an accurate and efficient manner.
Coordinate group luggage requirements.
Monitor and maintain cleanliness and working conditions of departmental equipment/supplies.
Ensure that pertinent information is documented in the log book daily.
Load and unload luggage carts.
Tag and store luggage.
Escort guests to hotel rooms.
Make deliveries to guest rooms.
Assist guests with room changes.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Perform other duties as requested by management.

Position Requirements

High School diploma preferred.
Previous experience working in a related function in a hotel is required.

Work Environment and Context

Work schedule varies and may include working on holidays, weekends, and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting to 50 pounds, bending, and reaching.

About Us

Hilton is proud to be an equal opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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Bell Captain

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