Top 11 Call center supervisor Jobs in South Carolina

Senior Collections Call Center Manager
Global Lending Services —Greenville, SC
- Full-time
- Computer literacy
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
14d
Contact Center 211 Resource Manager
United Way of Greenville —Greenville, SC
- On call
- Mid-level
- Bachelor's degree
- Social Work
- Health insurance
- Dental insurance
Quick Apply
Operations Manager, Recoveries Call Center
Global Lending Services —Greenville, SC
- Full-time
- Mid-level
- Bachelor's degree
- Quality control
- Paid holidays
- Disability insurance
Quick Apply
20h
Customer Service Supervisor - 1st Shift
GXO Logistics —Hanahan, SC
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Contact Center Supervisor
Leader Communications Inc —Clemson, SC
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
Quick Apply
Contact Center 211 Resource Manager
United Way —Greenville, SC
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
1d
IT Service Desk Manager / IT Manager I (Central Office)
State of South Carolina —Lexington County, SC
- $80,000 - $90,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid parental leave
- Paid holidays
12d
EO, Patient Account Resolution Manager
Ovation Healthcare —Welcome, SC
- Extended hours
- 5 years
- Word processing
- Writing skills
1d
Medicare Sales Supervisor
HEALTHPLANONE, LLC —Columbia, SC
- Weekends as needed
- Remote
- Writing skills
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
Collections Manager
World Acceptance Corporation —Greenville, SC
- Full-time
- Microsoft Outlook
- English
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Licensed Life and Health Call Center Representative
Liberty Bridge Solutions Inc —Greenville, SC
Start closing warm inbound deals. \*\*Base + bonus\*\* comp structure (clear expectations, real upside).
$15 - $17 an hour
Quick Apply
Collections Call Center Representative
Global Lending Services —Greenville, SC
You’ll make up to 200 outbound calls per day, and on average will speak with 20 customers regarding their delinquent accounts while building positive…
$17.25 an hour
Quick Apply
6d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Collections Supervisor
State of Ohio - Attorney General —Columbus, OH
Works with Information Technology Services (ITS) to troubleshoot issues with business tools. In addition, an Internet search may be conducted of publicly…
$27 - $31 an hour
3d
Supervisor, Contact Center
Careforth —Columbus, OH
Provide callers with Careforth program information specific to their state of residence in accordance with state regulations and company policies.
$51,740 - $64,594 a year
5d

Show more jobs in cities nearby

I want to receive the latest job alert for call center supervisor in south carolina

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center supervisor jobs near south carolina

Senior Collections Call Center Manager

Global Lending Services -
Greenville, SC

Quick Apply

Job Details

Full-time
14 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Volunteer time off

Qualifications

Staff supervision
Finance
Financing motor vehicles
Team development
Hiring
Bachelor's degree
Recruiting
Team motivation (leadership skill)
Staffing management
Senior leadership
Team building

Full Job Description

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!

o Competitive base pay and performance bonuses, dependent on role

o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

o 401K with employer match and 100% immediate vesting

o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

o Paid Volunteer Time Off (VTO) Annually

o Tuition Reimbursement

o Parental Leave

o Business casual work environment

What does it mean to be a Senior Operations Manager at GLS?

The Senior Manager, Operations will be responsible for managing, building, and leading an assigned operational team, as well as managing Operations in accordance with company policy. This position is also responsible for actively participating in the development of the organization’s strategic direction and executing on the strategy as it relates to the assigned operational team.

How will you drive value in the organization as a Senior Operations Manager?

Mentor and motivate the assigned operational team(s) for the company to ensure company goals are achieved:

- Develop and grow the assigned team to meet business needs, and maintain a departmental structure sufficient to meeting organizational goals and objectives

- Exercise management authority concerning staffing, performance evaluations, promotions, salary recommendations, and terminations

- Monitor associate productivity, quality of customer interactions, and other appropriate metrics to ensure performance expectations are achieved; provide meaningful and timely performance coaching and feedback to assigned staff as necessary

- Facilitate regularly scheduled team meetings to build communication and allow for training and discussion on departmental and company matters

- Consistently track, coach, and manage performance of team members, including coordination of work assignments, to meet and exceed company volume and quality expectations

- Set departmental goals and develop and maintain a daily employee work schedule that effectively meets the needs of the business

Partner with the Information Technology and Analytics teams to leverage technology and data to streamline processes, enhance the customer experience, improve quality, and eliminate waste
Drive innovative solutions to improve the customer experience; ensure team meets service level expectations of internal and external customers
Establish and track monthly objectives for assigned customers base
Ensure department level procedures are adequately developed, documented, trained, and followed to ensure proper quality
Manage workflows and growth of team with a focus on increasing efficiency, enhancing processing, and optimizing results
Create a highly engaging work environment to attract, develop, and retain talent
Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management

What should you already know to be successful as a Senior Operations Manager?

Minimum of bachelor’s degree required
Minimum of five (5) years’ experience in auto finance operations or similar industry required
Minimum of three (3) years’ experience building and leading teams and managers required, including the ability to hire, develop, and motivate people to build a highly engaged and high-performing team
Excellent critical thinking, problem-solving, and decision-making skills
Demonstrated ability to establish and enhance processes and leverage technology to improve business results
Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
Strong verbal and written communication skills
Team player that can adapt in a fast-pace and changing environment
Proficient computer skills with working knowledge of internet and standard business applications; ability to quickly learn new computer applications as required
Demonstrated ability to motivate and lead a team - provide quality training, guidance, performance coaching and feedback to assigned staff
Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
Ability to think strategically and deliver tactically
Commitment to exemplifying the organizational core values and key competencies

Employment Requirements:

Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity
Remain in a stationary position up to 100% of the workday
Constantly operate a computer and other standard office equipment
Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects
Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling

2023 California Applicant Privacy Notice

GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees

Please visit www.glsauto.com for information about our great company and other amazing opportunities

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)

Quick Apply

Refine Your Search

call center supervisor jobs in south carolina

Senior Collections Call Center Manager

Contact Center 211 Resource Manager

Operations Manager, Recoveries Call Center

Customer Service Supervisor - 1st Shift

Contact Center Supervisor

Contact Center 211 Resource Manager

IT Service Desk Manager / IT Manager I (Central Office)

EO, Patient Account Resolution Manager

Medicare Sales Supervisor

Collections Manager

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for call center supervisor in south carolina

Explore jobs in more locations

What does it mean to be a Senior Operations Manager at GLS?

How will you drive value in the organization as a Senior Operations Manager?

What should you already know to be successful as a Senior Operations Manager?

Employment Requirements:

Job Seeker Tools

Employer Tools

Browse

Stay Connected