Top 3 Director of front office Jobs in South Carolina

Director of Front Office
Omni Hotels & Resorts —Hilton Head Island, SC
- Weekends as needed
- Ability to walk for extended periods
- 5 years
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Hotel Director of Operations
Crestview Management, LLC —Myrtle Beach, SC
- 5 years
- Hotel
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
The Lindy Renaissance Charleston Hotel - Assistant Director Front Office OEM
Aimbridge Hospitality —Charleston, SC
- Full-time
- Inventory management
- Mid-level
- Hotel
- AD&D insurance
- Disability insurance

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Hotel Director of Operations
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Oversee the daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments.
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Director of Front Office

Omni Hotels & Resorts -
Hilton Head Island, SC

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Team leadership
Managing hospitality teams
Property management systems (PMS)
Productivity software
Office management
Hotel operations budget management
Organizational budget management

Full Job Description

Omni Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

The Director of Front Office is responsible for leading all front office operations to ensure exceptional guest experiences, operational efficiency, and team engagement at the Omni Hilton Head Oceanfront Resort. This role oversees the Front Desk, Guest Services, Bell Services, PBX, Transportation, and Concierge operations while fostering a culture aligned with Omni Hotels & Resorts’ standards of excellence and genuine hospitality.
The ideal candidate is an energetic and service-driven hospitality leader with a passion for luxury guest service, team development, and operational excellence.

Essential Responsibilities

Lead all Front Office operations to deliver exceptional guest satisfaction and service recovery.
Ensure compliance with Omni brand standards, Forbes standards, and resort operating procedures.
Recruit, train, mentor, and develop Front Office leaders and associates.
Drive guest engagement initiatives and maintain high guest satisfaction scores.
Monitor daily arrivals, departures, VIP guests, group activity, and special requests.
Collaborate with Housekeeping, Engineering, Food & Beverage, and Sales teams to ensure seamless resort operations.
Analyze labor productivity, payroll, scheduling, and departmental expenses to achieve financial goals.
Manage departmental budgets, forecasting, and operational reporting.
Resolve guest concerns professionally and promptly.
Maintain strong knowledge of Opera PMS and related hospitality systems.
Ensure proper handling of cash, credit procedures, and audit compliance.
Champion Omni culture, associate recognition, and service excellence initiatives.
Participate in MOD (Manager on Duty) rotations as required.

Qualifications

Minimum 5 years of progressive Front Office leadership experience in a luxury hotel or resort environment.
Previous Director of Front Office or Assistant Director experience preferred.
Strong leadership, communication, and interpersonal skills.
Proven ability to lead large teams in a fast-paced resort setting.
Experience with Forbes, AAA Four Diamond, or luxury service standards preferred.
Proficiency in Opera PMS and Microsoft Office Suite.
Strong financial acumen including labor management and budgeting.
Flexible schedule including evenings, weekends, and holidays.

Omni Culture & Perks
At Omni Hotels & Resorts, associates enjoy a culture built on respect, teamwork, and career growth. Benefits and perks may include:

Competitive salary and bonus opportunities
Comprehensive medical, dental, and vision insurance
Paid time off and holiday pay
401(k) with company match
Complimentary associate meals
Resort discounts and complimentary room nights at Omni properties
Friends & family hotel stay discounts
Tuition assistance and career development programs
Associate recognition programs
Wellness initiatives and employee assistance programs
Opportunities for advancement within Omni Hotels & Resorts nationwide

Physical Requirements

Ability to stand and walk for extended periods.
Ability to lift up to 25 pounds occasionally.
Ability to work in a fast-paced hospitality environment.

Why Join Omni Hilton Head?
Located oceanfront on beautiful Hilton Head Island, Omni Hilton Head Oceanfront Resort offers associates the opportunity to work in a premier resort destination known for exceptional guest service, award-winning accommodations, and a collaborative culture focused on hospitality excellence.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

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director of front office jobs in south carolina

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The Lindy Renaissance Charleston Hotel - Assistant Director Front Office OEM

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