Job Description
We are searching for a full-time Location Manager Qualified candidates must be or be willing/able to be licensed as a Funeral Director in the State of Tennessee. We would also be glad to speak with aspiring funeral directors wanting to serve their apprenticeships.
A Funeral Director with our firm must value and be able to accomplish the following:
- Celebrating Life - Certified Celebrant a plus**
- Personalize EVERY service
- Practice exceptional customer service
- Have strong verbal and written communication skills
- Be detail-oriented
- Possess the ability to work in a fast-paced environment but take the initiative to keep busy when business is slow
- Be open to change.
- He/she must be sensitive to the feelings of others and be able to feel empathy for the grief and stress others are experiencing.
Why Work at J.F. Floyd Mortuary and Live in Spartanburg, South Carolina?Working at J.F. Floyd Mortuary means more than managing services—it means guiding families through some of life's most meaningful moments with compassion and professionalism. Every day presents an opportunity to make a lasting impact on those we serve while building a rewarding career with an organization that invests in its people.If you are passionate about serving others, committed to excellence, and looking for a career where your work truly matters, we invite you to become part of the J.F. Floyd Mortuary family.Why Choose J.F. Floyd Mortuary?
- A Legacy of Excellence – Join one of the most respected funeral homes in the Upstate, with a long-standing reputation for exceptional service and compassionate care.
- Supportive Leadership – Work alongside experienced professionals who are committed to mentorship, teamwork, and helping you grow in your career.
- Professional Development – Through Park Lawn Corporation, employees have access to continuing education, leadership development, tuition assistance, and opportunities for career advancement throughout North America.
- Modern Approach to Service – We embrace technology and innovation while maintaining the traditions families value. From personalized celebrations of life to advanced digital memorialization, we are continually evolving to better serve our communities.
- Competitive Benefits – Employees enjoy competitive compensation, comprehensive health benefits, retirement savings with company match, paid time off, employee assistance programs, and discounts on services and merchandise.
Why Live in Spartanburg?Spartanburg offers an outstanding quality of life with the charm of a close-knit community and the conveniences of a growing metropolitan area.
- Affordable Cost of Living – Enjoy a lower cost of living than many surrounding metropolitan areas while maintaining an excellent quality of life.
- Thriving Economy – Spartanburg continues to experience tremendous economic growth, attracting major employers while maintaining its strong sense of community.
- Outdoor Recreation – From parks and walking trails to nearby lakes and the Blue Ridge Mountains, outdoor enthusiasts have endless opportunities to enjoy nature.
- Arts and Culture – Downtown Spartanburg offers local restaurants, boutique shopping, live music, theaters, festivals, and cultural events throughout the year.
- Excellent Location – Conveniently located between Charlotte, North Carolina, and Atlanta, Georgia, Spartanburg is also just minutes from Greenville and within a few hours of the mountains and the South Carolina coast.
- Family-Friendly Community – Spartanburg is known for its welcoming neighborhoods, excellent schools, youth sports, and strong community involvement, making it an ideal place to build both a career and a family.
Make a Difference Every DayWorking at J.F. Floyd Mortuary means more than managing services—it means guiding families through some of life's most meaningful moments with compassion and professionalism. Every day presents an opportunity to make a lasting impact on those we serve while building a rewarding career with an organization that invests in its people.If you are passionate about serving others, committed to excellence, and looking for a career where your work truly matters, we invite you to become part of the J.F. Floyd Mortuary family.Position Purpose
- Manage all aspects of the funeral home.
- Oversee daily operations, staff, facilities, customer service, financial performance, and community involvement.
Primary Responsibilities
- Manage day-to-day operations and resources.
- Foster a culture of professional excellence and exceptional family service.
- Improve internal processes for productivity and employee relations.
- Align staff with operational, service, sales, and financial goals.
- Ensure the funeral home, lawn, and grounds are well maintained.
- Perform other assigned duties.
Leadership Competencies
- Communication
- Teamwork
- Attention to detail
- Thoroughness
- Customer service
- Time management
Education & Experience
- Bachelor's degree preferred.
- Four-year degree or equivalent experience preferred.
- Minimum of five years of funeral home experience preferred.
- Current Funeral Director license highly preferred.
- Valid driver's license with acceptable driving record.
Additional Qualifications
- Professional appearance and conduct.
- Community involvement to increase market share.
- Strong Microsoft Office skills preferred.
- Ability to communicate effectively with families, staff, and community leaders.
- Empathy and patience when working with grieving families.
- Ability to handle complaints professionally.
- Strong organizational and multitasking skills.
Benefits
- Education assistance
- Health and welfare benefits
- HSA/FSA options
- 401(k) and Roth with company match
- Vacation, personal, and sick time
- Employee discounts
- Competitive salary
Company Culture
- Integrity
- Honesty
- Ethical behavior
- Personal growth
- Community involvement
- Respect for families and employees
- Commitment to exceptional funeral and cemetery service
Physical Requirements
- Office and outdoor work
- Standing, walking, kneeling, bending
- Lift up to 25 pounds
- Some exposure to weather, chemicals, and bloodborne pathogens (low risk)
Travel
- Up to 20% travel
- Primarily local, occasional overnight travel
What They Are Looking For
The ideal Location Manager should demonstrate:
- Strong leadership and accountability
- Financial management and operational oversight
- Exceptional customer service
- Team development and coaching
- Community engagement and relationship building
- Facility maintenance oversight
- Continuous process improvement
- Ability to balance compassion with business performance
Job Type: Full-time
Pay: $70,000.00 - $82,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Ability to Relocate:
- Spartanburg, SC 29306: Relocate before starting work (Required)
Work Location: In person
