Top 4 Help desk lead Jobs in South Carolina

Service Desk Lead
Hudson Automotive Group —Charleston, SC
- Computer science
- Computer Science
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Systems Solutions & Adoption Lead
Moffatt & Nichol —Charleston, SC
- Full-time
- Background check
- Computer science
- 7 years
- Wellness program
- Health savings account
Quick Apply
Lead IT Technician
Palmetto Propane —Batesburg, SC
- Full-time
- Clean driving record
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
5d
PT Customer Lead (Service Desk/Cashier/Cart Retrieval)
Food Lion —Bluffton, SC
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
14d

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Technical Support Representative
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Service Desk Lead

Hudson Automotive Group -
Charleston, SC

Quick Apply

Job Details

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Computer operation
Computer science
Computer Science
Managing teams in a customer support role
Associate's degree in computer science
Team leadership
Incident report management
Incident management software
Information Systems
Mid-level
Managing clients in a customer support role
Supervising experience
IT monitoring tools
Change management for system development
Associate's degree in Information Systems
Computer hardware
Incident management operations support
Customer support management
Organizational skills
SolarWinds
ServiceNow
Problem management
Network monitoring tools
AI-driven automation
Associate's degree
Bachelor's degree in computer science
Ticketing system technical support
Time management

Full Job Description

Hudson Automotive Group is looking for an accomplished and talented Service Desk Lead to join our growing IT team. The Service Desk Lead provides top-tier support to internal and external IT clients and systems. Responsibilities include managing Hudson’s IT Service Management platform, including Incident, Problem, and Change Management, as well as maintaining the service catalog. This role monitors incoming and active incidents and requests, engages in high-severity incidents, and provides timely updates to company leadership. The Service Desk Lead also uses AI and other tools to improve service delivery, streamline workflows, and enhance the client support experience.

Hudson Automotive, a 3rd generation family-owned group is one of the fastest growing auto dealer groups and management companies in the Southeast U.S. If you are an experienced IT Service Desk Analyst with a track record of success, it’s time to shift your career into gear with Hudson Automotive!

What do we offer?

Continuous Employee Professional development (Hudson Academy)
Onsite position - Charleston (Corp HQ on Daniel Island)
Medical, Dental, Vision, and Life Insurance
401k
Paid Time Off/Vacation/Holidays
Paid Training
Employee discounts on products & services

Who are we looking for?

Highly qualified service desk manager to provide top-tier support to internal and external IT clients and systems.
Energetic team player with a comprehensive and up-to-date understanding of computer hardware and software.
Self-Motivated individual with familiarity with IT Service Management frameworks such as ITIL.

Qualifications:

Previous supervisory experience.
Outstanding analytical and problem-solving abilities.
Advanced interpersonal, communication and teamwork abilities.
Excellent time-management and organizational skills.
An associate or bachelor's degree in computer science, information systems or a related field.
Familiarity with a Service Desk management platform such as Service Now or Solarwinds Service Management.

Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quick Apply

Refine Your Search

help desk lead jobs in south carolina

Service Desk Lead

Systems Solutions & Adoption Lead

Lead IT Technician

PT Customer Lead (Service Desk/Cashier/Cart Retrieval)

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