Top 1421 It coordinator Jobs in South Carolina

IT Service Desk Manager / IT Manager I (Central Office)
State of South Carolina —Lexington County, SC
- $80,000 - $90,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid parental leave
- Paid holidays
14d
High School CTE Teacher & Work Based Learning Coordinator - Lowcountry Connections Academy
Connections Education —Summerville, SC
- Full-time
- Remote
- High school
- Teaching Certification
- Mid-level
26- 27 SY- School Attendance Coordinator - 210 Days
Charleston County School District —Charleston, SC
- $56,112 - $109,015 a year
- Full-time
- Mid-level
- Office
1d
Care Coordinator, Authorization Scheduling Specialist - Atrium Health Rock Hill
Atrium Health —Rock Hill, SC
- $20.80 - $31.20 an hour
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Paid parental leave
- Disability insurance
4d
Financial Coordinator
Eaton —Greenville, SC
- $69,000 - $101,000 a year
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
- Retirement plan
9d
Healthcare Data Entry Coordinator - Onsite in Charleston, SC
Alcanza Clinical Research —Charleston, SC
- Full-time
- HIPAA
- High school diploma or GED
- Neurology
- Health savings account
- Disability insurance
Quick Apply
12d
Managed Services Help Desk Technician
Hub Orion —South Carolina
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
8d
Remote EPIC Application Coordinator (Orders)
Spartanburg Regional Healthcare System —Spartanburg, SC
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
Quick Apply
Prevention Education Coordinator
State of South Carolina —Richland County, SC
- Weekends as needed
- Background check
- 5 years
- Pass drug screening
- Paid parental leave
- Paid holidays
9d
Service Center Support Desk Analyst - Mid Level
BAE Systems Inc. —Columbia, SC
- $64,935 - $110,390 a year
- Weekends as needed
- Mid-level
- Analysis skills
- Bachelor's degree
- Health savings account
- Paid holidays
Administrative Services Coordinator I - Cons Disp 6/29/26
Charleston County —Ladson, SC
- $21.66 - $28.36 an hour
- Full-time
- Office
- Administrative experience
- Organizational skills
- Disability insurance
- Health insurance
Program Coordinator I
State of South Carolina —Orangeburg County, SC
- Temporary
- Writing skills
- Mid-level
- Office
- Disability insurance
- Health insurance
7d
SWPF Shift Administrative Assistant-Coordinator
Savannah River Mission Completion —Aiken, SC
- $41,000 - $73,000 a year
- Online Application
- Writing skills
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Health savings account
4d
Service Desk Analyst - IT
Hudson Automotive Group —Charleston, SC
- Computer Science
- Mid-level
- Office
- Paid training
- Paid holidays
Quick Apply
Program Coordinator
University of South Carolina —Richland, SC
- Full-time
- Management
- Computer literacy
- Mid-level
- Health insurance
- Life insurance
Health Promotion Program Coordinator
US Military Treatment Facilities under DHA —Charleston AFB, SC
- $74,678 - $97,087 a year
- Online Application
- Background check
- Pass drug screening
- Mid-level
4d
Benefits Coordinator
City of Myrtle Beach —Myrtle Beach, SC
- $75,129.60 a year
- Full-time
- 5 years
- Word processing
- Basic math
- Disability insurance
- Health insurance
11d
Information Technology Coordinator - Non Profit
Carolina Community Actions, Inc. —Rock Hill, SC
- From $22.87 an hour
- Full-time
- Background check
- Classroom
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
8d
IT Administrative Coordinator#26-115
State of South Carolina —Richland County, SC
- $41,354 - $53,100 a year
- Monday to Friday
- Office
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Logistics Coordinator
Paragonix Technologies, Inc. —Columbia, SC
- $92,880 a year
- Nursing
- Mid-level
- 3 years
- Commuter assistance
- Disability insurance
8d

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it coordinator jobs near south carolina

IT Service Desk Manager / IT Manager I (Central Office)

State of South Carolina -
Lexington County, SC

Apply Now

Job Details

Full-time
$80,000 - $90,000 a year
14 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance
Flexible schedule
Life insurance
Prescription drug insurance

Qualifications

Performance monitoring
Staff performance monitoring
Knowledge management
Managing technical support teams
Stakeholder engagement
Staff supervision
Team supervision
Managing teams in a customer support role
Incident report management
Coaching
Staff scheduling
Team scheduling
Metrics Reporting
Incident Escalation
Technology management
Team training
Incident management operations support
Customer support ticket management
Vendor communication
Customer service knowledge base
Online help documentation
Staffing management
IT department experience
Ticketing system technical support
Analytics
Stakeholder management

Full Job Description

Job Responsibilities

Are you passionate about making a real difference in people's lives? Join our team at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking an IT Service Desk Manager who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (BHDD), Central Office, 400 Otarre Parkway Cayce, SC 29033.

As the IT Service Desk Manager, you will be responsible for overseeing dally operations of the BHDD Service Desk and ensuring delivery of high-quality, customer- focused technical support services. This position will provide leadership and operational oversight of incident intake, service request fulfillment, and front-line IT support while supporting enterprise service delivery objectives. The role will work under the strategic direction of BHDD Service Delivery leadership to Implement service management processes, maintain service performance standards, and support continuous improvement Initiatives that enhance customer experience and operational efficiency.

Responsibilities for the IT Service Desk Manager include:

Provide leadership and operational oversight for dally BHDD Service Desk operations to ensure timely, effective resolution of incidents and fulfillment of service requests in accordance with service level agreements, organizational policies, and IT Service Delivery best practices.
Implement service delivery standards and operational strategies established by BHDD Service Delivery leadership. Monitor performance metrics, identify service trends, evaluate workload and ticket patterns, and execute continuous improvement initiatives to improve customer support and operational efficiency.
Coordinate initial incident response and escalation procedures, including Incident triage, prioritization, communication, stakeholder engagement, and major incident coordination to support timely restoration of services and appropriate escalation to infrastructure, applications, endpoint, and other IT teams.
Supervise, coach, train, and evaluate Service Desk personnel. Manage staffing schedules, workload distribution, training needs, performance expectations, and accountability while fostering a professional, customer-focused support environment.
Develop, implement, review, and maintain Service Desk procedures, knowledge base content, ticket handling standards, and operational documentation to support service consistency, first-call resolution, staff efficiency, and organizational knowledge sharing.

Minimum and Additional Requirements

A bachelor's degree in communications, business administration, Information technology, mathematics, statistics, management Information science or a related field and experience in telecommunications, data processing and/or Information technology.
Relevant experience may substitute for the bachelor's degree on a year-for-year basis.

Additional Requirements

Experience in IT service desk operations, end-user support, incident and request management, customer service delivery, service level monitoring, and supervision or leadership of technical support staff.
Experience should Include documenting procedures, managing ticket queues and escalations, monitoring service performance metrics, coordinating staff schedules and training, and supporting continuous Improvement of IT Service Management processes.

Preferred Qualifications

Experience managlng an enterprise Service Desk or technlcal support team
Working knowledge of ITII/ITSM practices, SIAs
Knowledge management, first-call resolution, major incident coordination, and customer satisfaction reporting
Relevant certifications such as ITIL, HDI, CompTIA, Microsoft, project management, or process improvement certifications.
Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

Post hire, employees must:

Have the knowledge of IT Service Management principles, incident and request management processes, service level agreements.
Have the knowledge management, and customer service delivery standards.
Be able to lead, coach, schedule, and evaluate Service Desk staff; analyze service trends and performance metrics.
Communicate effectively with users, technical teams, vendors, and management.
Prioritize work in a high-volume support environment.
Coordinate escalations and major Incident response; and recommend service Improvements.
Have strong written, verbal, analytical, documentation, and problem-solving skills.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
Retirement benefit choices *
- State Retirement Plan (SCRS)
- State Optional Retirement Program (State ORP)
Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

Apply Now

Refine Your Search

it coordinator jobs in south carolina

IT Service Desk Manager / IT Manager I (Central Office)

High School CTE Teacher & Work Based Learning Coordinator - Lowcountry Connections Academy

26- 27 SY- School Attendance Coordinator - 210 Days

Care Coordinator, Authorization Scheduling Specialist - Atrium Health Rock Hill

Financial Coordinator

Healthcare Data Entry Coordinator - Onsite in Charleston, SC

Managed Services Help Desk Technician

Remote EPIC Application Coordinator (Orders)

Prevention Education Coordinator

Service Center Support Desk Analyst - Mid Level

Administrative Services Coordinator I - Cons Disp 6/29/26

Program Coordinator I

SWPF Shift Administrative Assistant-Coordinator

Service Desk Analyst - IT

Program Coordinator

Health Promotion Program Coordinator

Benefits Coordinator

Information Technology Coordinator - Non Profit

IT Administrative Coordinator#26-115

Logistics Coordinator

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