Top 3367 Patient experience manager Jobs in South Carolina

CSR Training Lead LPN/RN (Coastal Region)
Prisma Health Urgent Care by Wellstreet —Mount Pleasant, SC
- Nursing
- Vital signs
- Customer service
Quick Apply
Mgr,Strategic Accounts
CVS Health —South Carolina
- $54,300 - $145,860 a year
- Full-time
- Remote
- Writing skills
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Program Manager II / Pee Dee Mental Health Center
State of South Carolina —Florence County, SC
- $79,600 - $143,300 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid parental leave
- Paid holidays
1d
Women's Services Manager - FT
MUSC —Florence, SC
- Full-time
- Nursing
- RN License
- BLS Certification
Ambulatory Services Manager I (Clinical or Non-Clinical) North Charleston - MUSCP
MUSC —North Charleston, SC
- Full-time
- Nursing
- RN License
- BLS Certification
Care Management Associate, Engagement Hub
CVS Health —South Carolina
- $18.50 - $38.82 an hour
- Weekends as needed
- Remote
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
7d
Implementation Program Manager
Baxter —Charleston, SC
- $128,000 - $176,000 a year
- Contract
- Master's degree
- Bachelor's degree
- Team management
- Paid parental leave
- Employee stock purchase plan
Manager – Experience of Care – St. Francis Downtown
Bon Secours —Greenville, SC
- Nursing
- RN License
- Hospital
- Health savings account
- Disability insurance
Case Manager, Registered Nurse (Oncology experience required)
CVS Health —South Carolina
- $54,095 - $155,538 a year
- Full-time
- Remote
- Spanish
- Nursing
- RN License
- Health insurance
- Dental insurance
Director of Dining Services - Loris, SC
Morrison Healthcare —Loris, SC
- $70,000 - $750,000 a year
- Full-time
- Background check
- Hospital
- ServSafe
- Commuter assistance
- Paid parental leave
Quick Apply
Surgery Center Administrator
Atlas Healthcare Partners —Lexington, SC
- $137,314 - $201,932 a year
- Full-time
- Nursing
- Customer service
- 5 years
Quick Apply
1d
Account Executive, Strategic
CVS Health —South Carolina
- $68,000 - $174,134 a year
- Full-time
- Remote
- 7 years
- Sales
- Bachelor's degree
- Health insurance
- Dental insurance
Care Manager - Quality & Safety - MRMC
McLeod Health —South Carolina
- Online Application
- Microsoft Word
- Nursing
- Microsoft Excel
Quick Apply
7d
Program Coordinator
MUSC —Charleston, SC
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
1d
Project Coordinator, Performance Guarantees
CVS Health —South Carolina
- $46,988 - $122,400 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Manager, Medicaid Value-Based Care Operations
CVS Health —Columbia, SC
- $54,300 - $159,120 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
5d
Manager of Practice Operations
VIA Health Partners —Fort Mill, SC
- Full-time
- Mid-level
- Clinic
- Supervising experience
Quick Apply
1d
Learning & Development Manager
Interim HealthCare - Central Recruiting —Greenville, SC
- $82,000 - $90,000 a year
- Full-time
- Office
- 3 years
- Education
- Paid holidays
- Health insurance
Quick Apply
Senior Manager Business Consultant (IC)
CVS Health —South Carolina
- $67,900 - $199,144 a year
- Full-time
- Remote
- 5 years
- Master's degree
- SQL
- Health insurance
- Dental insurance
HR Specialist, Talent & Engagement
Atlas Copco Group —Rock Hill, SC
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
7d

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CSR Training Lead LPN/RN (Coastal Region)

Prisma Health Urgent Care by Wellstreet -
Mount Pleasant, SC

Quick Apply

Job Details

Qualifications

Customer communication
Medical office experience

Full Job Description

POSITION SUMMARY

In addition to performing daily operational procedures and clinical service representative responsibilities as needed, the Training Lead serves as the primary, in-center training and development resource for all center staff by supporting and participating as an active member of the in-center leadership team. Mentors, orients, and trains new staff members. Assures staff compliance with WellStreet policies and regulatory requirements.

QUALIFICATIONS

(Candidates may be considered in the case of equivalent knowledge, skills, abilities, education, and experience.)

Graduate of accredited school
Current certification in applied field
Minimum of 2 years medical office experience
Experience with electronic health records; Epic preferred

JOB-RELATED SKILLS/COMPETENCIES

Demonstrates effective communication and interaction with employers, patients, providers, and other colleagues
Demonstrates excellent customer service skills
Demonstrates professional/positive attitude
Demonstrates above average organizational/leadership skills
Demonstrates a high level of accountability for self and directs same in others
Demonstrates working knowledge of clinical operations

ESSENTIAL FUNCTIONS

Has expertise in clinical service representative functions, including: patient triage (taking of vital signs and accurate/detailed medical history), specimen collection, point-of-care testing, EKG, dressing changes, medication administration and dispensing, immunization administration, performing radiology procedures, and documentation of care in an electronic health record
Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices
Provide online and conference call training session for offsite employees

Monitor and report on the effectiveness of education/training programs
Create and maintain a positive, professional, vibrant and entertaining learning environment in order to engage group and individual trainees

LEAD RESPONSIBILITIES

Performs on-going training and development for clinical service representatives during new hire orientation period.
Communicates concerns and feedback in a in a supportive manner consistent with WellStreet’s mission and values.
Works collaboratively with Practice Manager and training team to provide consistent and high-quality training processes.
Coordinate with Training Coordinator and Training Manager to assist with on-site training experiences.
Conducts individual CSR competency evaluation of at hire as well as annually.
Facilitate skills remediation efforts with CSRs, as needed.
Maintains NEO training documentation.
Maintains accurate documentation of training.
Assist with chart audits when requested.
Mentors and orients new
Maintains high level working knowledge of all aspects of EMR, interacts with the appropriate team members to ensure best practices and complianc
Ensures all site level team members have adequate training for their assigned role and notifies site practice manager and/or training team of any recognized issues.
Site lead for all compliance requirements, including but not limited to: X-ray, Lab, OSHA, Stericycle
Performs other duties as assigned

Must demonstrate as the standard for skills proficiency and knowledge with regards to Standard Operating Policies and Procedures. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

patient experience manager jobs in south carolina

CSR Training Lead LPN/RN (Coastal Region)

Mgr,Strategic Accounts

Program Manager II / Pee Dee Mental Health Center

Women's Services Manager - FT

Ambulatory Services Manager I (Clinical or Non-Clinical) North Charleston - MUSCP

Care Management Associate, Engagement Hub

Implementation Program Manager

Manager – Experience of Care – St. Francis Downtown

Case Manager, Registered Nurse (Oncology experience required)

Director of Dining Services - Loris, SC

Surgery Center Administrator

Account Executive, Strategic

Care Manager - Quality & Safety - MRMC

Program Coordinator

Project Coordinator, Performance Guarantees

Manager, Medicaid Value-Based Care Operations

Manager of Practice Operations

Learning & Development Manager

Senior Manager Business Consultant (IC)

HR Specialist, Talent & Engagement

I want to receive the latest job alert for patient experience manager in south carolina

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