Top 11 Program director Jobs in South Charleston, Wv

National 988 Program Director
FIRST CHOICE SERVICES INC —Charleston, WV
- Weekends as needed
- Addiction Medicine
- Office
- Travel
8d
(Hybrid) Program Manager Senior (Charleston, WV) - Health Affairs Institute
West Virginia University —Charleston, WV
- Full-time
- Hybrid work
- 5 years
- Writing skills
- Public speaking
- Paid holidays
- Health insurance
Associate Program Director Psychiatry -- Behavioral Medicine Center -- Memorial-MSOB
Mon Health —Charleston, WV
- Full-time
- Psychiatry
- Hospital
- Senior level
Cardiology Program Director -- Cardiology South Charleston -- South Charleston- 4610 Kanawha Ave
Mon Health —South Charleston, WV
- Full-time
- Medicine
- Inpatient
- Outpatient experience
- Loan repayment program
Program Director OB GYN -- OB Gyn -- WCH-MSOB
Mon Health —Charleston, WV
- Full-time
- 3 years
- Ob/Gyn
- Senior level
- Opportunities for advancement
Program Supervisor
Sevita —Charleston, WV
- $16.25 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid holidays
- Paid time off
14d
Program Supervisor
Sevita —Saint Albans, WV
- $16.25 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid holidays
- Paid time off
Addiction Psychiatry Program Director -- Behavioral Medicine Center -- Heart & Vascular Center
Mon Health —Charleston, WV
- Full-time
- Medicine
- Psychiatry
- Addiction Medicine
Program Supervisor
REM Community Services —Charleston, WV
- $16.25 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid holidays
- Paid time off
14d

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(Hybrid) Program Manager Senior (Charleston, WV) - Health Affairs Institute
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May develop executive presentations for stakeholder communications on strategic initiatives progress, risks and budget results, review and analyze operational…

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National 988 Program Director

FIRST CHOICE SERVICES INC -
Charleston, WV

Apply Now

Job Details

Full-time
8 days ago

Qualifications

Master's degree in social work
Community partnership development
Operational analysis
Stakeholder engagement
Preparation of internal financial performance reports
Performance improvement leadership
Strategic goal setting
Strategic management
Trauma-sensitive practices
Addiction counseling
Team leadership
Program development
Professional ethics
Coaching
Performance management strategy
Regulatory compliance
Social service program staff supervision
Master's degree in psychology
Suicide prevention techniques
Metrics Reporting
Change management
Team development
Professional development support
Overseeing compliance functions
Social service program quality assurance
Financial control management
Counseling
Master's degree in human services
Psychology
OKRs

Full Job Description

AGENCY AND MISSION

First Choice Services is a 501c3 non-profit organization. First Choice Services provides free support through helplines, behavioral health training, and expert guidance. We connect individuals, families, and communities to real help. We are proud to offer the lived experience of our team to support, encourage, and help others find a pathway to wellness.

POSITION OVERVIEW

The Program Director provides strategic leadership, oversight, and management of the National 988 program and workflow. This position ensures the delivery of high-quality, crisis counseling and intervention services that promote hope, wellness, self-direction, and community integration. The role is responsible for developing operational strategies, ensuring effective service delivery, managing budgets and resources, leading teams, and driving continuous improvement initiatives that support organizational objectives.

REPORTING RELATIONSHIP

The Program Director reports to the Chief Executive Officer (CEO). The position’s direct reports include all National 988 Program staff (Crisis Counselors, Shift Supervisors, Program Coordinators and Assistant Director).

ESSENTIAL JOB FUNCTIONS

Strategic Leadership

Develop and implement program strategies aligned with organizational goals.
Establish annual objectives, performance measures, and key results.
Advise executive team on operational and strategic matters related to National 988 Program.
Identify opportunities for innovation, efficiency, and growth.
Collaborate with Director of Marketing and Communications on media, marketing and outreach.
Collaborate with FCS Program Directors to enhance interagency efficiencies and client outcomes.

Operations Management

Oversee daily operations and service delivery.
Ensure compliance with organizational policies, regulatory requirements, and industry standards.
Monitor performance metrics and implement corrective actions when necessary.
Develop and maintain operational procedures and best practices.
Direct, lead and hold responsibility for all aspects of National 988 program in two locations.

Financial Management

Prepare and manage departmental budget.
Monitor expenditures and optimize resource utilization.
Identify cost-saving opportunities while maintaining service quality.
Prepare financial and operational reports as needed.

Team Leadership

Recruit, develop, and retain high-performing staff.
Collaborate with Director of Training and Development to enhance staff performance.
Provide coaching, mentoring, and performance management.
Foster a culture of collaboration, accountability, and continuous improvement.
Lead change management initiatives.
Meet regularly in-person with teams in Charleston and Fairmont locations.
Collaborate with Employee Services department to manage team members.

Professional Network Leadership

Build strong relationships with internal and external stakeholders.
Represent the department in conferences, executive meetings, community forums, and partner engagements.
Address stakeholder concerns and ensure high levels of satisfaction.
Meet as needed with national and state partners.

Continuous Quality Improvement

Adhere to grant stipulated quality standards and performance benchmarks.
Analyze operational data and trends to improve effectiveness.
Lead process improvement and organizational excellence initiatives.
Attend conferences, community meetings and other learning opportunities.

QUALIFICATIONS

Education and Experience

Master’s Degree in Human Services, Psychology, Counseling, Social Work or Addictions preferred
Direct or indirect (loved one’s) lived experience with behavioral health, SUD, homelessness, justice involvement or significant life challenges
Clinical experience in behavioral health, addiction, crisis intervention, and or suicide prevention

Knowledge and Skills

Knowledge of trauma-informed, person-centered, and culturally responsive care.
Strong organizational and project management abilities.
Excellent leadership, communication, and relationship-building skills.
Strong professional ethics and judgement.
Strategic thinking and problem-solving expertise.
Financial and operational management proficiency.
Project and change management experience.
Ability to build partnerships, lead teams and influence stakeholders.
Technical proficiency in Microsoft Office and web-based case management platforms
Ability to actively listen giving full attention to others and seeking understanding
Resilience and composure while dealing with frustration, unpleasantness and stressful circumstances.

WORK ENVIRONMENT

The primary work environment is a climate controlled, contact center environment. The position requires prolonged periods of desk work using computer and phone, as well as a good deal of travel for meetings and remote work at partner sites and other FCS offices. This is not a work from home position.

PHYSICAL REQUIREMENTS (Reasonable accommodations will be made for individuals with disabilities)

Limited physical effort required with limited exposure to physical risk.

Must be willing and able to travel involving overnight stays that may include multiple nights.

Ability to lift 35 pounds unassisted. Heavier weight with assistance.

Ability to work evenings, nights, weekends, and holidays as required.

EQUAL OPPORTUNITY EMPLOYER

Apply Now

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program director jobs in south charleston, wv

National 988 Program Director

(Hybrid) Program Manager Senior (Charleston, WV) - Health Affairs Institute

Associate Program Director Psychiatry -- Behavioral Medicine Center -- Memorial-MSOB

Cardiology Program Director -- Cardiology South Charleston -- South Charleston- 4610 Kanawha Ave

Program Director OB GYN -- OB Gyn -- WCH-MSOB

Program Supervisor

Program Supervisor

Addiction Psychiatry Program Director -- Behavioral Medicine Center -- Heart & Vascular Center

Program Supervisor

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