Top 16 Client services associate Jobs in South Dakota

Client Resource Coordinator 2
Johnson Controls —Sioux Falls, SD
- $20.17 - $30.00 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
Client Service & Relationship Specialist
Kruse Financial Group —North Sioux City, SD
- $50,000 - $65,000 a year
- Full-time
- CRM software
- Background check
- Customer service
- Paid training
- 401(k)
Quick Apply
Commercial Lines Associate Client Representative
World Insurance Associates LLC —Miller, SD
- Full-time
- Office
- High school diploma or GED
- Typing
Quick Apply
Client Service Manager Associate
Gallagher Benefit Services —Sioux Falls, SD
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Client Site Liaison II (Laboratory Send Outs Technician)
ARUP —Sioux Falls, SD
- Monday to Friday
- OSHA
- Hospital
- Word processing
4d
Client Services Associate
Hurley & Associates —Sioux Falls, SD
- Full-time
- Inventory management
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply
8d
Sales/Customer Service
Home Depot —Sioux Falls, SD
- Entry level
Client Executive
Team Wireless - Verizon Authorized Retailer —Sioux Falls, SD
- Spanish
- English
- Research
Quick Apply
Client Service Specialist
Monument Health Rapid City Hospital, Inc. —Rapid City, SD
- $18.00 - $22.50 an hour
- Full-time
- Urgent Care
- High school diploma or GED
- Contracts
- Health savings account
- Health insurance
Quick Apply

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Client Resource Coordinator 2

Johnson Controls -
Sioux Falls, SD

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Job Details

Full-time
$20.17 - $30.00 an hour

Qualifications

Customer communication
Team supervision
High school diploma or GED

Full Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do
Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debriefs activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly. Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.

How you will do it

Receives customer requests for unscheduled or scheduled service.
Coordinates labor scheduling to align technician to the appropriate customer and service need.
Communicates the action plan and services to be provided directly to the customer.
Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed.
Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
Debrief activities daily
Ensures Technicians are provided daily schedules. Maintains consistent communication with assigned Technicians. Follows up on activities to ensure completion in an established timeframe.
Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.
Scheduled Service Visits – on time
Parts ordering/PO creation support
Start-up support
Customer PO confirmation
WIP Management
Auto SR quotes
Reconcile exceptions (SIR and AP)
Attend weekly planning/scheduling meeting
Service + rewards
Assist with monitoring of time and expense reporting submission
Review and correct unassociated time for timesheets for technicians
Other duties and administrative activities as assigned.

What we look for

Required

High school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
Able to prioritize work activities based upon financial impact to desired business goals.
Able to influence diverse teams to accomplish tasks/goals.

Preferred

Associates degree preferred
Experience and/or basic project accounting or costing principals is desired

HIRING HOURLY RANGE: $20.17 - $30 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Apply Now

Refine Your Search

client services associate jobs in south dakota

Client Resource Coordinator 2

Client Service & Relationship Specialist

Commercial Lines Associate Client Representative

Client Service Manager Associate

Client Site Liaison II (Laboratory Send Outs Technician)

Client Services Associate

Sales/Customer Service

Client Executive

Client Service Specialist

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