Top 292 Customer experience leader Jobs in South Dakota

Planner / Scheduler Lead
Crenlo —Watertown, SD
- Overtime
- Oracle
- Mid-level
- Office
People Leader/General Manager
Drip Coffee —Watertown, SD
- $40,000 - $50,000 a year
- Full-time
- Inventory control
- Mid-level
- Quick service & fast food restaurant
Quick Apply
Structure Cabling Tech Lead- Night Shift
ThermoBond Buildings —Elk Point, SD
- Overtime
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
14d
Structure Cabling Tech Lead- Day Shift
ThermoBond Buildings —Elk Point, SD
- Overtime
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
14d
Irrigation Technician - Lead
The Grounds Guys of Rapid City —Rapid City, SD
- $20 - $30 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Dental insurance
- Vision insurance
Quick Apply
Retail Merchandiser Team Lead
SAS Retail Services —Chamberlain, SD
- $18 an hour
- Part-time
- 18 years or older
- Merchandising
- No experience needed
- Health insurance
- Dental insurance
Shift Lead
Domino's —Huron, SD
- From $15 an hour
- Part-time
- 18 years or older
- Customer service
- Restaurant management
- Flexible schedule
7d
Retail Team Leader - Pierre
Goodwill of the Great Plains —Pierre, SD
- $15.00 - $16.97 an hour
- Full-time
- Merchandising
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
8d
Retail Merchandiser Team Lead
SAS Retail Services —Sisseton, SD
- $18 an hour
- Part-time
- 18 years or older
- Merchandising
- No experience needed
- Health insurance
- Dental insurance
Lead Electro-Mechanical Assembly
DWYER INSTRUMENTS, LLC —Sioux Falls, SD
- $24.50 - $33.00 an hour
- Management
- English
- Mid-level
Quick Apply
Lead Food Service Assistant, Long Term Care (LTC)
Good Samaritan —New Underwood, SD
- $16.00 - $25.50 an hour
- Online Application
- Background check
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply
12d
TM/TL Assembler Lead
Terex Corporation —Watertown, SD
- $21.00 - $22.50 an hour
- Full-time
- High school diploma or GED
- Hand tools
- Mechanical knowledge
- AD&D insurance
- Employee stock purchase plan
6d
DM/DO Assembler Lead - 2nd Shift
Terex Corporation —Watertown, SD
- $21.00 - $22.50 an hour
- Full-time
- High school diploma or GED
- Hand tools
- Mechanical knowledge
- AD&D insurance
- Employee stock purchase plan
11d
Logistics Lead
Precision Fabricating and Cleaning CO., Inc —Rapid City, SD
- $26 - $28 an hour
- Full-time
- Background check
- Basic math
- Mid-level
- Health savings account
- Health insurance
Quick Apply
3d
Field Canvassing Team Lead
LeafHome —Sioux Falls, SD
- $70,000 - $80,000 a year
- Overtime
- Construction site
- Mid-level
- Office
- Paid parental leave
- Dental insurance
Quick Apply
12d
Deli Shift Leader I
Pilot Company —Rapid City, SD
- $15.70 - $23.33 an hour
- Weekends as needed
- Military encouraged
- Guest services
- Entry level
- Health insurance
- Dental insurance
XT/LT Assembler Lead
Terex Corporation —Watertown, SD
- $21.00 - $22.50 an hour
- Full-time
- High school diploma or GED
- Hand tools
- Mechanical knowledge
- AD&D insurance
- Employee stock purchase plan
1d
Lead Carpenter / Installer
Bath Fitter —Sioux Falls, SD
- $85,000 - $100,000 a year
- Overtime
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
Group Leader - Customer Service
CSL Plasma —Rapid City, SD
- Extended hours
- Bilingual
- Basic math
- Mid-level
- Paid holidays
- Disability insurance
Guest Experience Lead | Empire Mall
Lululemon —Sioux Falls, SD
- $21.50 - $24.74 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
9d

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Planner / Scheduler Lead

Crenlo -
Watertown, SD

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Job Details

Qualifications

Inventory management systems
VLOOKUP function
Oracle SCM
Mechanical blueprint interpretation
Staff supervision
Oracle
Production data analysis
Resource planning methods
Managing production or assembly teams
Workplace dispute resolution
Performance Reporting
Energy control procedures
Metrics Reporting
Personal protective equipment (PPE) adherence
Manufacturing facility experience
Parts drawings
Machine operation safety procedures
Crew management
Production scheduling
Hazardous energy control
Material handling safety practices
Oracle Enterprise Resource Planning (ERP)
Excel data analysis

Full Job Description

Position Summary

The Planner/Scheduler Lead is responsible for developing, releasing, and maintaining production schedules that meet customer delivery commitments while optimizing capacity and material utilization across the shop floor. Working within Oracle EBS, this individual translates MRP signals and customer orders into actionable work orders, coordinates with purchasing and operations to resolve constraints, and drives on-time delivery performance in a fast-paced metal fabrication environment. In addition to planning and scheduling duties, this role provides day-to-day direction and coordination to production floor personnel, serving as the primary point of leadership on the floor in the absence of formal supervisory staff.

Key Responsibilities

Production Planning & Scheduling

Develop and maintain short- and medium-range production schedules using Oracle EBS (Work in Process, MRP/MPS) to support customer order commitments.
Release work orders to the floor with correct routings, BOM revisions, and due dates; adjust in real time as priorities shift.
Conduct daily capacity checks against available labor and machine time; identify and communicate bottlenecks to operations leadership.
Execute MRP runs; evaluate planned order recommendations and convert or reschedule as appropriate.
Maintain accurate scheduling data in EBS including work center capacities, lead times, and routing sequences.

Material Coordination

Collaborate with purchasing to ensure raw material (plate, tube, structural steel, hardware) is available to support the schedule without excess inventory buildup.
Monitor and expedite critical shortages; coordinate material substitutions with engineering when required.
Track component and sub-assembly completions against schedule; escalate deviations promptly.

Cross-Functional Communication

Serve as the primary point of contact between sales/customer service and operations for delivery date commitments and order status updates.
Participate in daily production meetings; communicate schedule changes and their impact clearly to shop supervision and department leads.
Work with quality and engineering on non-conforming material dispositions that affect schedule integrity.

Floor Leadership & Crew Direction

Provide day-to-day work direction to production floor personnel, assigning tasks and sequencing work in alignment with the active schedule.
Act as the first point of contact for operators and fabricators with questions about job priorities, work order instructions, or routing clarifications.
Monitor crew attendance and coverage at the start of each shift; reassign labor to cover gaps and maintain schedule adherence.
Enforce safety rules, housekeeping standards, and quality expectations on the floor; address minor behavioral issues in the moment and escalate patterns to the Service division leader.
Support onboarding of new shop employees by orienting them to work instructions, safety practices, and shop standards.
Provide input to the Service division leader on crew performance, training needs, and workload observations; does not have direct hiring or termination authority.

Continuous Improvement

Identify scheduling and planning process gaps; recommend and implement improvements to increase schedule attainment and reduce lead time variability.
Support lean initiatives including 5S, visual management of the schedule, and reduction of WIP.
Maintain and improve key planning metrics: schedule attainment, on-time delivery, and inventory turns.

Working Conditions

Work is performed primarily in an office setting adjacent to the manufacturing floor. Regular presence on the shop floor is expected to maintain situational awareness of production status. The role requires the ability to work in a manufacturing environment that may include exposure to noise, metal dust, and moving equipment. Standard safety PPE is required when on the floor. Occasional overtime may be needed to support customer delivery requirements.

Requirements:

Qualifications

Required

3+ years of production planning or scheduling experience in a metal fabrication, job shop, or similar discrete manufacturing environment.
Hands-on experience with Oracle EBS, specifically Work in Process (WIP), Inventory, Order Management, and MRP/MPS modules.
Solid understanding of fabrication processes including cutting, forming, welding, and finishing operations.
Demonstrated ability to manage competing priorities and make sound scheduling decisions under time pressure.
Proficiency in Microsoft Excel for data analysis and reporting (pivot tables, VLOOKUP/XLOOKUP, basic formulas).
Strong written and verbal communication skills; comfortable presenting schedule status to management.
Prior experience providing informal leadership, work direction, or lead-hand responsibilities to a production crew.
 Ability to read and interpret shop drawings, work order traveler packets, and assembly instructions to direct crew work accurately.
 Working knowledge of metal fabrication safety requirements including lockout/tagout, PPE standards, and safe material handling practices.
 Demonstrated ability to maintain crew focus and productivity during schedule disruptions, material shortages, or shifting priorities.
 Effective conflict resolution skills; able to address interpersonal issues on the floor calmly and escalate appropriately.

Preferred

Associate or bachelor's degree in Supply Chain, Operations Management, Industrial Technology, or a related field.
APICS CPIM or CSCP certification, or active pursuit of same.
Experience in a low-volume, high-mix (LVHM) or engineer-to-order (ETO) fabrication environment.
Familiarity with lean manufacturing principles (value stream mapping, pull systems, Kanban).

Apply Now

Refine Your Search

customer experience leader jobs in south dakota

Planner / Scheduler Lead

People Leader/General Manager

Structure Cabling Tech Lead- Night Shift

Structure Cabling Tech Lead- Day Shift

Irrigation Technician - Lead

Retail Merchandiser Team Lead

Shift Lead

Retail Team Leader - Pierre

Retail Merchandiser Team Lead

Lead Electro-Mechanical Assembly

Lead Food Service Assistant, Long Term Care (LTC)

TM/TL Assembler Lead

DM/DO Assembler Lead - 2nd Shift

Logistics Lead

Field Canvassing Team Lead

Deli Shift Leader I

XT/LT Assembler Lead

Lead Carpenter / Installer

Group Leader - Customer Service

Guest Experience Lead | Empire Mall

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