Top 99 Patient access occupations Jobs in South Dakota

Customer Service Representative - Behavioral Health
CVS Health —South Dakota
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Bilingual
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
11h
Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —South Dakota
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
5h
Customer Service Rep – Healthcare (Remote)
Concentrix —South Dakota
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Patient Access Specialist (Differential Waiver) - Prior Authorization
Sanford Health —Pierre, SD
- $16.50 - $26.50 an hour
- Online Application
- Remote
- Background check
- Pass drug screening
- Clinic experience
Quick Apply
9h
Client Relations Coordinator - Reception/Scheduling
Carroll Institute —Sioux Falls, SD
- Full-time
- Rehabilitation center
- Data entry
- Entry level
- Health insurance
- Dental insurance
Quick Apply
4d
Customer Service Rep – Healthcare (UMA Grads, Remote)
Concentrix —South Dakota
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Clinical Customer Service Specialist
Neighborhood Dental —Sioux Falls, SD
- $21 - $28 an hour
- Full-time
- Dental office
- HIPAA
- Mid-level
- Profit sharing
- Continuing education credits
Quick Apply
10d
Medical Receptionist/Scheduler
Ophthalmology LTD —Sioux Falls, SD
- Full-time
- Surgery
- High school diploma or GED
- Clinic
- AD&D insurance
- Paid holidays
Medical Appointment Clerk
Prairie Quest Consulting —Ellsworth AFB, SD
- $17.75 - $22.84 an hour
- Full-time
- Medical office experience
- BLS Certification
- English
- Paid holidays
- Disability insurance
Quick Apply
7d
Patient Support Technician
City of Sioux Falls —Sioux Falls, SD
- $18.48 an hour
- Part-time
- Clinic experience
- Public Health
- Entry level
10d
Scheduling Coordinator
Children's Dental Center —Sioux Falls, SD
- $20 - $25 an hour
- Full-time
- Background check
- Dental office
- Children
- Health savings account
- Health insurance
Quick Apply
3d
Experience Specialist/Receptionist - Dakota Dunes Family Medicine
UnityPoint Health —Dakota Dunes, SD
- Full-time
- Bilingual
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Full-Time Appointment Scheduler
CNOS —Dakota Dunes, SD
- Full-time
- High school diploma or GED
- Data entry
- Medical terminology
Patient Services Representative | Behavioral Health
Avera —Aberdeen, SD
- $18.00 - $23.25 an hour
- Online Application
- Psychiatry
- OSHA
- High school diploma or GED
- Paid time off
2d
Patient Access Representative - Emergency Room
Prairie Lakes Healthcare System —Watertown, SD
- $17.50 - $24.76 an hour
- Full-time
- Background check
- High school diploma or GED
- ER
- Health insurance
- Dental insurance
Quick Apply
Scheduling Coordinator
Downtown Dental —Rapid City, SD
- $19 - $25 an hour
- Part-time
- Bilingual
- Dental office
- Computer literacy
- Paid time off
- Employee discount
Quick Apply
4d
Patient Access Representative | 49th & Oxbow Family Medicine | 20 hrs/wk
Sanford Health —Sioux Falls, SD
- $16.25 - $23.00 an hour
- Part-time
- Background check
- Pass drug screening
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Medical Front Desk & Patient Billing Specialist
VRA Vision —Sioux Falls, SD
- $19 - $21 an hour
- Full-time
- Hybrid work
- Clinic
- Data entry
- Outpatient
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative
Avera —Mitchell, SD
- $18.00 - $23.25 an hour
- Weekends as needed
- OSHA
- High school diploma or GED
- Clinic
- Paid time off
Clinic Receptionist
Shah Medical Clinic —Sioux Falls, SD
- $18 an hour
- Part-time
- Clinic
- Communication skills
- Entry level
Quick Apply

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Customer Service Representative - Behavioral Health

CVS Health -
South Dakota

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour
11 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Live chat
Customer records maintenance
Record keeping
Computer operation
Word processing
Computer literacy
De-escalation techniques
Conflict de-escalation
Communication platforms
High school diploma or GED
Client database systems
Emotional safety support
Productivity software
Customer information system software
Customer data entry

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Summary:

CVS Aetna has an opportunity available for a full-time Customer Service Representative aligned with the Behavioral Health team. This role provides advocate care to assist the member with a clear path to care, claims understanding/resolution, and member education around online resources. The Customer Service Representative guides the members through their members’ benefit plans and Aetna policy/procedures. They will also be expected to have knowledge of regulatory guidelines governing these resources.

The Customer Service Representative position is ideal for someone with strong interpersonal skills, a passion for mental wellness advocacy, and is comfortable working with digital platforms in a fast-paced and emotionally sensitive setting.

Training Schedule:

Monday–Friday, 10:00 AM–6:30 PM EST
Duration: 8 weeks

Available Work Schedules (Post‑Training):

Must be able to work between the hours of 8am-8pm EST
Shift will be assigned after offer and will change every year.

Key Responsibilities:

The Customer Service Representative's responsibilities include (but are not limited to) the following:

Takes inbound calls from members and determines the quickest, most effective ways to answer member questions.
Creates an emotional connection with members by understanding and engaging them to champion their best health.
er records within the overall member management system
Provides introductory information and connects members with additional and appropriate benefits/external resources.
Performs a review of members’ claim history to ensure accurate tracking of benefit maximums, including deductible and coinsurance levels.
Explains members’ rights and responsibilities in accordance with our plan sponsors’ contracts.
Sends outbound e-mails to members where and as needed.
Supports members with troubleshooting and deescalating where needed.
Escalates queries and concerns when it is deemed necessary.
Ensures that members are satisfied with products/services by handling complaints and inquiries.
Works with the customer service team to share solutions and processes.
Embodies the CVS Core values in each interaction.

Required Qualifications:

1-3 years of call center and/or customer service experience.
1-3 years of healthcare and/ or medical insurance experience.
Basic computer knowledge and technical skills to use IP phones, customer records management, word processing, database, and e-mail/chat programs.
A private and confidential workspace free from distractions.
A hardwired connection is required (i.e., an Ethernet connection).
Time management skills to promptly respond to e-mails, call, and chat messages.
Active listening skills to effectively handle members who may be upset.

Preferred Qualifications:

Background in mental health or human services.
Bilingual or multilingual skills.
Experience working from home in a remote role.

Educational Requirements:

A high school diploma or equivalent is required.
Associates degree preferred.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

patient access occupations jobs in south dakota

Customer Service Representative - Behavioral Health

Call Center Representative – Medicaid Member Support

Customer Service Rep – Healthcare (Remote)

Patient Access Specialist (Differential Waiver) - Prior Authorization

Client Relations Coordinator - Reception/Scheduling

Customer Service Rep – Healthcare (UMA Grads, Remote)

Clinical Customer Service Specialist

Medical Receptionist/Scheduler

Medical Appointment Clerk

Patient Support Technician

Scheduling Coordinator

Experience Specialist/Receptionist - Dakota Dunes Family Medicine

Full-Time Appointment Scheduler

Patient Services Representative | Behavioral Health

Patient Access Representative - Emergency Room

Scheduling Coordinator

Patient Access Representative | 49th & Oxbow Family Medicine | 20 hrs/wk

Medical Front Desk & Patient Billing Specialist

Patient Services Representative

Clinic Receptionist

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Available Work Schedules (Post‑Training):

Must be able to work between the hours of 8am-8pm EST

Shift will be assigned after offer and will change every year.

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