Top 789 Service manager Jobs in South El Monte, Ca

Customer Service Operations Supervisor
Giggle Fiber, LLC —Monrovia, CA
- $70,000 a year
- Full-time
- Microsoft Excel
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
Transportation Services Manager
CR&R Incorporated —Stanton, CA
- $75,000 - $80,000 a year
- Full-time
- Spanish
- 5 years
- Residential
Quick Apply
Operations Manager, Service
Restaurant Technologies —Cerritos, CA
- $75,000 - $93,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Travel
- Health insurance
Quick Apply
8d
Provider Services Supervisor
Confidential —Los Angeles, CA
- $38 - $40 an hour
- Temporary
- Research
- Mid-level
- Office
Quick Apply
Transportation Services Manager
CR&R Incorporated —Garden Grove, CA
- $75,000 - $80,000 a year
- Full-time
- Spanish
- 5 years
- Residential
Quick Apply
Service Manager
Tesla —Montebello, CA
- $102,600 - $182,400 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Service Delivery Manager
J2B Global LLC —Los Angeles, CA
- $50 - $60 an hour
- Full-time
- Mid-level
- Office
- Continuous improvement
- Paid time off
- Employee discount
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Associate Service Manager
Tesla —Upland, CA
- $87,352 - $145,800 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Service Manager
OTC Industrial —Los Angeles, CA
- $90,000 - $130,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Disability insurance
- Relocation assistance
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11d
Automotive Service Sales Manager
RPM Auto Center —Irwindale, CA
- $80,000 - $150,000 a year
- Full-time
- Word processing
- Computer literacy
- Basic math
- Paid training
- Paid holidays
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Service Manager - Luxury / Highline Dealer
Audi West Covina —Los Angeles, CA
- $100,000 - $200,000 a year
- Full-time
- Clean driving record
- Dealership
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Service Writer/ Office Manager
Velasco Auto Care Center —South El Monte, CA
- From $1,500 a week
- Full-time
- Spanish
- Clean driving record
- English
- Opportunities for advancement
- Paid sick time
Quick Apply
1d
Assistant Service Manager
INLAND KENWORTH US INC —Montebello, CA
- $95,000 - $105,000 a year
- Full-time
- Dealership
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
Service Center Manager - Anaheim
Atlas Copco Group —Anaheim, CA
- $129,100 - $161,380 a year
- Basic math
- Mid-level
- Office
- Disability insurance
- Health insurance
9d
Service Manager
Cintas —Whittier, CA
- $78,200 - $103,985 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Manager, Patient Service Center
AltaMed Health Services Corporation —Commerce, CA
- $83,478.29 - $104,347.86 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- 403(b) matching
- Paid holidays
3d
Assistant Service Manager
Penske Cadillac Buick GMC of South Bay —Torrance, CA
- $11,822 - $17,849 a month
- Extended hours
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Social Service/Case Manager
South Central LA Regional Center —Los Angeles, CA
- $51,982 - $76,801 a year
- Mid-level
- Computer skills
- 2 years
- Mileage reimbursement
- Paid holidays
Quick Apply
Service Manager in Training - AN Ford Torrance
AutoNation —Torrance, CA
- $10,000 - $18,000 a month
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
14d
Client Service Manager
Wilson Sonsini Goodrich & Rosati —Century City, CA
- $131,750 - $178,250 a year
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- Travel

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service manager jobs near south el monte, ca

Customer Service Operations Supervisor

Giggle Fiber, LLC
Monrovia, CA

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Job Details

Full-time
$70,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Performance reviews
Customer communication
Microsoft Excel
Operations management
Spreadsheets
English
Frontline customer support management
Team development
Supervising experience
Leading team collaboration initiatives
Telecommunication
Productivity software
Call center management
Team motivation (leadership skill)
Technical Proficiency

Full Job Description

Position: Customer Service Operations Supervisor

About: Giggle Fiber

Giggle Fiber, based in Monrovia, CA, is an Internet Service Provider (ISP) offering high-speed fiber and coax services to residents and businesses in the San Gabriel Valley. Our customers are our top priority, and we are proud of our excellent reviews on Yelp.

This is an onsite, full-time position located at our corporate office in Monrovia, CA. The role offers a base salary plus sales commission and health benefits.

Job Summary:

The Customer Service & Operations Supervisor is responsible for overseeing the customer service experience and operational goals for all Giggle Fiber products and services. You will lead and manage a team of Customer Service Representatives and Lobby Representatives, ensuring our customers receive the highest quality support.

Core Responsibilities:

Lead Customer Service: Oversee the team's exceptional customer service across all platforms, including maintaining an active and positive social media presence, and providing excellent support via telephone, chat and email.
Team Leadership: Supervise, motivate, and assess a team of Customer Service and Lobby Representatives.
Quality Assurance: Monitor and evaluate calls to ensure our quality standards are met. Conduct regular quality coaching sessions with team members to ensure customer interactions are efficient and effective.
Operational Management: Maintain and update call center policies and procedures. Oversee our storefront operations, including processing checks and managing the cash register.
Issue Resolution: Serve as a key liaison to other departments, including Dispatch, NOC, Sales, and Tech Ops, to resolve customer escalations.
Reporting: Process weekly and monthly reports and provide regular updates on team progress and performance to management.
Support Special Projects: Participate in and support various projects and initiatives as assigned by management to advance department and company goals.

Required Qualifications:

Leadership: Proven ability to lead and motivate staff with minimal oversight.
Communication: Excellent written and verbal communication skills in English.
Adaptability: A quick learner who can adapt to a fast-paced and changing business environment.
Technical Skills: Proficient in the Microsoft Office Suite with a high level of expertise in Microsoft Excel.
Problem-Solving: Strong initiative and a sense of urgency to follow through on tasks until completion.

Experience:

5–7 years of experience in a comprehensive call center operation.
2–3 years in a supervisor or manager role.
Experience working in a cable or telecom call center is preferred.
Expanded knowledge of cable or telecom products and services is preferred.
Education: A Bachelor’s degree is preferred, or an equivalent combination of education and experience.

Additional Details:

Job Type: Full-time, Onsite.
Sales and other commissions available.
Schedule: Monday to Friday, with weekend availability as needed.
Location: Monrovia, CA 91016. Reliable commute or plans to relocate are required.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in south el monte, ca

Customer Service Operations Supervisor

Transportation Services Manager

Operations Manager, Service

Provider Services Supervisor

Transportation Services Manager

Service Manager

Service Delivery Manager

Associate Service Manager

Service Manager

Automotive Service Sales Manager

Service Manager - Luxury / Highline Dealer

Service Writer/ Office Manager

Assistant Service Manager

Service Center Manager - Anaheim

Service Manager

Manager, Patient Service Center

Assistant Service Manager

Social Service/Case Manager

Service Manager in Training - AN Ford Torrance

Client Service Manager

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