Top 163 Retention specialist Jobs in South Florida Fl

CRM & Lifecycle Marketing Specialist
Cruise.com —Dania, FL
- Full-time
- Hybrid work
- Marketing
- Social media management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Licensing/Re-Licensing Specialist
Citrus Family Care Network —Miami, FL
- $54,000 - $56,000 a year
- Weekends as needed
- Hybrid work
- Background check
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Licensing/Re-Licensing Specialist
Citrus Family Care Network —Miami, FL
- $54,000 - $56,000 a year
- Weekends as needed
- Background check
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
SEM Specialist
My Cosmetic Surgery Miami —Miami, FL
- $5,000 - $10,000 a month
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Recruitment Specialist
Citrus Family Care Network —Miami, FL
- $50,000 - $52,000 a year
- Weekends as needed
- Hybrid work
- Background check
- 5 years
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Customer Retention and Renewals Specialist
IGEL Technology GmbH —Fort Lauderdale, FL
- 5 years
- Analysis skills
- Contracts
- Paid parental leave
- Paid holidays
Construction Billing Specialist
Sky Climber Access Solutions —Dania Beach, FL
- Full-time
- Bilingual
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
Employment Specialist III (4126)
Lutheran Services Florida —Miami, FL
- Full-time
- Background check
- Spanish
- Management
- Paid holidays
- Loan repayment program
Quick Apply
1d
Customer Retention Specialist - State Farm Agent Team Member
James Boruff - State Farm Agent —Hialeah, FL
- $35,000 - $90,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Documentation Specialist- 7am-330pm
Piping Rock —Sunrise, FL
- $30 an hour
- Full-time
- Basic math
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Insurance Support Specialist
Insurance 'n You —Fort Lauderdale, FL
- From $1,000 a week
- Overtime
- Mid-level
- Office
- In-person
- Opportunities for advancement
Quick Apply
3d
VIP Specialist - Events
Hard Rock Digital —Hollywood, FL
- Weekends as needed
- Hybrid work
- Mid-level
- 2 years
Quick Apply
8d
Records Management Specialist 1 (Clerk of the Court and Comptroller)
Miami-Dade County —Doral, FL
- $40,860.50 - $71,856.38 a year
- Full-time
- Mid-level
- Office
- Analysis skills
2d
Workplace Experience Support Specialist
RSM —Fort Lauderdale, FL
- $46,100 - $73,700 a year
- Full-time
- Hybrid work
- Hospitality
- Computer literacy
- Mid-level
- Free parking
Customer Service Rep / Call Booking Specialist – Plumbing (Bilingual) Fort Lauderdale, FL | In perso
Plumbing Around The Clock —Fort Lauderdale, FL
- $17 - $30 an hour
- Full-time
- Spanish
- Customer service
- English
Quick Apply
12d
Sales Retention Specialist
Hoffer Pest Solutions —Coral Springs, FL
- $40,000 - $55,000 a year
- Full-time
- Communication skills
- Entry level
- Commercial
- Opportunities for advancement
Quick Apply
Customer Service Specialist
Service Corporation International —Plantation, FL
- Full-time
- Communication skills
- Negotiation
- Entry level
Quick Apply
4d
Population Health & Quality Engagement Specialist
AIDS Healthcare Foundation —Fort Lauderdale, FL
- Spanish
- Mid-level
- Communication skills
- Health insurance
Quick Apply
Resident Services Specialist
FirstService Residential —Plantation, FL
- Full-time
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
Vendor Support Specialist
FirstService Residential —Dania Beach, FL
- $30.05 an hour
- Full-time
- Data analysis skills
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply

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CRM & Lifecycle Marketing Specialist

Cruise.com
Dania, FL

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Audience analysis
Marketing project management
Google Analytics Certification
Website activity analysis
Google AdWords
Customer retention strategy
Data analysis reporting
Market segmentation (product management technique)
Social media management
Customer segmentation analysis
HubSpot Marketing Hub
Marketing strategy development
HubSpot CRM
Bachelor's degree
Data-driven problem-solving
Marketing analytics
Lead Segmentation
HubSpot
Digital marketing performance monitoring
Digital marketing asset design projects

Full Job Description

Job Title: CRM & Lifecycle Marketing Specialist
Reports To: Director of Marketing
Starting Date: July 27, 2026

Company Description
Cruise.com is the largest website specializing in cruises on the Internet. With
advanced search and booking technology, greater content, and discount prices,
Cruise.com sells more cruises. Our experienced cruise specialists provide the highest
level of personal service on every booking. Cruise.com offers the lowest rates,
value-added offers, and exclusive prices along with extensive tools to assist
customers in making their cruise decision.

Position Overview
Cruise.com is seeking a highly organized, analytical, and hands-on CRM & Lifecycle Marketing Specialist to own our customer marketing strategy and execution.

This individual contributor role is responsible for developing and executing CRM, lifecycle marketing, and email marketing strategies that increase customer engagement, repeat bookings, and customer lifetime value.

The ideal candidate is an experienced HubSpot user who enjoys building workflows, creating audience segments, developing personalized customer journeys, and using data to deliver the right message to the right customer at the right time.

You'll think like both a strategist and a builder - developing campaign ideas based on customer insights and then bringing them to life through HubSpot automation, personalized email marketing, and integrated content initiatives.

In addition to leading Cruise.com's CRM and lifecycle marketing initiatives, this role will partner closely with the Director of Marketing, Marketing Coordinator, and Social Media team to ensure customer communications, blog content, and seasonal campaigns are aligned across every marketing channel.

Success in this role means creating personalized customer experiences that increase repeat bookings, customer engagement, and customer lifetime value. We're looking for someone who enjoys solving marketing challenges through data, automation, and thoughtful customer journeys - someone who isn't afraid to roll up their sleeves, build campaigns, test ideas, and continuously improve results.

Duties and Responsibilities

CRM & Lifecycle Marketing

● Own Cruise.com's CRM and lifecycle marketing strategy from planning through execution.

● Develop customer lifecycle campaigns that drive repeat bookings, customer retention, and long-term engagement.

● Create customer segmentation strategies using booking history, preferred cruise lines, destinations, travel behavior, engagement history, and other CRM data.

● Build and maintain automated customer journeys, nurture campaigns, win-back campaigns, and personalized marketing workflows in HubSpot.

● Develop targeted campaigns that reconnect previous cruisers with relevant destinations, cruise lines, promotions, and seasonal offers.

● Continuously optimize customer journeys through testing, personalization, and campaign performance analysis.

● Maintain CRM data quality, customer lists, and audience segmentation to ensure accurate targeting and personalization.

Email Marketing

● Develop and execute Cruise.com's email marketing strategy and campaign calendar.

● Build, test, schedule, and deploy email campaigns within HubSpot.

● Create highly personalized email campaigns using customer segmentation and behavioral data.

● Conduct A/B testing on subject lines, messaging, creative, audience segmentation, and send times.

● Analyze campaign performance and recommend improvements based on engagement, conversions, and revenue.

● Ensure email campaigns align with seasonal promotions, cruise line partnerships, and business priorities.

Content Strategy

● Develop Cruise.com's blog content strategy in partnership with the Marketing Coordinator.

● Identify content opportunities that support SEO, AEO, GEO, seasonal promotions, and customer engagement.

● Ensure blog content aligns with CRM campaigns, promotional priorities, and customer interests.

● Review blog content for quality, accuracy, brand consistency, and marketing effectiveness.

Cross-Functional Collaboration

● Partner closely with the Social Media team to coordinate integrated marketing campaigns across email, blog, and social channels.

● Ensure messaging remains consistent across customer touchpoints and marketing campaigns.

● Share customer insights and campaign performance data to strengthen cross-channel marketing initiatives.

● Collaborate with the Director of Marketing on campaign planning, promotional priorities, and overall customer marketing strategy.

Reporting & Analytics

● Build monthly CRM and marketing performance reports.

● Analyze customer engagement, campaign performance, and lifecycle metrics to identify opportunities for optimization.

● Monitor key performance indicators including customer retention, repeat bookings, email performance, and campaign effectiveness.

● Present data-driven recommendations that improve customer experience and marketing performance.

Required Qualifications

● 4-6+ years of experience in CRM, lifecycle marketing, email marketing, digital marketing, or marketing automation.

● Advanced, hands-on experience with HubSpot Marketing Hub is required, including:

○ Customer segmentation

○ Workflows and automation

○ Lifecycle marketing

○ Email campaign development

○ Dynamic lists and personalization

○ Campaign reporting and analytics

● Proven experience developing and executing lifecycle marketing strategies that drive customer engagement, retention, and repeat purchases.

● Strong analytical skills with the ability to interpret campaign performance and translate insights into actionable recommendations.

● Excellent project management, organizational, and communication skills.

● Ability to manage multiple priorities while maintaining exceptional attention to detail.

● Strong written communication skills.

● Must possess a valid passport.

Preferred Qualifications

● Experience within the cruise, travel, hospitality, tourism, or vacation industry.

● Knowledge of cruise products, customer buying behavior, and seasonal travel trends.

● Experience marketing to existing customer databases with a focus on customer retention, loyalty, and repeat purchases.

● Familiarity with SEO, content marketing, and AI search optimization (AEO/GEO).

● Experience using Google Analytics 4 and marketing reporting dashboards.

● Bachelor's degree in Marketing, Communications, Business, or a related field.

Benefits

● Health Insurance

● Dental Insurance

● Voluntary Life Insurance

● 401(k)

● Paid Time Off

Work Location: Hybrid - Dania Beach, FL (Remote Eligible)

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Commute:

Dania, FL 33004 (Required)

Work Location: Hybrid remote in Dania, FL 33004

Quick Apply

Refine Your Search

retention specialist jobs in south florida fl

CRM & Lifecycle Marketing Specialist

Licensing/Re-Licensing Specialist

Licensing/Re-Licensing Specialist

SEM Specialist

Recruitment Specialist

Customer Retention and Renewals Specialist

Construction Billing Specialist

Employment Specialist III (4126)

Customer Retention Specialist - State Farm Agent Team Member

Documentation Specialist- 7am-330pm

Insurance Support Specialist

VIP Specialist - Events

Records Management Specialist 1 (Clerk of the Court and Comptroller)

Workplace Experience Support Specialist

Customer Service Rep / Call Booking Specialist – Plumbing (Bilingual) Fort Lauderdale, FL | In perso

Sales Retention Specialist

Customer Service Specialist

Population Health & Quality Engagement Specialist

Resident Services Specialist

Vendor Support Specialist

I want to receive the latest job alert for retention specialist in south florida fl

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