Top 81 Helpdesk technician Jobs in South Gate, Ca

Help Desk Technician 1
MATT Construction —Santa Fe Springs, CA
- $36 - $43 an hour
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
14d
IT Help Desk Specialist
H MART —Whittier, CA
- $29 - $32 an hour
- Computer Science
- English
- Mid-level
- Health savings account
- AD&D insurance
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Desktop Technician - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $32.21 - $38.65 an hour
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Disability insurance
IT Support Technician
Karman Space & Defense —South El Monte, CA
- $28 - $37 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
7d
IT Help Desk Technician
Bibiyan Law Group, P.C. —Los Angeles, CA
- $26 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Help Desk Technician II
Divergent —Los Angeles, CA
- $30 - $56 an hour
- Weekends as needed
- Bachelor of Science
- Mid-level
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply
IT Support & Help Desk Technician
Shammam Consulting Services —Los Angeles, CA
- Overtime
- Up to 50% travel
- Mid-level
- Office
- Dental insurance
- Paid time off
Service Desk Technician (Tier 1 / Tier 2)
M THEORY CONSULTING GROUP LLC —Los Angeles, CA
- $31.25 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Opportunities for advancement
Quick Apply
8d
Senior End User Support Specialist
SCAN Group —Long Beach, CA
- $34.47 - $47.50 an hour
- Full-time
- Remote
- Background check
- 5 years
- Research
- Wellness program
- Paid holidays
Quick Apply
Service Desk Technician
McCalla Raymer Leibert Pierce LLP —Long Beach, CA
- $24 - $34 an hour
- On call
- Hybrid work
- Research
- Mid-level
- Windows
Quick Apply
12d
IT HELP DESK TECHNICIAN
Mendocino Farms —El Segundo, CA
- $50,000 - $68,000 a year
- Full-time
- Hospitality
- Computer science
- Computer Science
- Health insurance
- 401(k) matching
Quick Apply
Senior Help Desk Technician
Contact Government Services, LLC —Los Angeles, CA
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Support Technician
Los Angeles Regional Food Bank —City of Industry, CA
- $21 - $24 an hour
- Full-time
- Computer Science
- English
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
IT Helpdesk Support Technician
Sofia University —Costa Mesa, CA
- $25 an hour
- Part-time
- Hybrid work
- Microsoft Office
- University
- US work authorization
Quick Apply
IT Technician
HLW INTERNATIONAL LLP —Santa Monica, CA
- $30 - $35 an hour
- Full-time
- Hybrid work
- Office
- Windows
- Microsoft Office
- Commuter assistance
- Disability insurance
Quick Apply
12d
MSP IT Support Representative
Praxis Computing, Inc. —Culver City, CA
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- 1 year
- Health insurance
- Dental insurance
Quick Apply
5d
IT Support Technician
Wild Card Creative Group —Culver City, CA
- $80,000 a year
- Google Workspace
- Mid-level
- JavaScript
DESKTOP TECHNICIAN II
Marvin Engineering Co. —Inglewood, CA
- $71,000 - $73,700 a year
- Online Application
- Microsoft Outlook
- English
- Mid-level
Senior Help Desk Technician II
Contact Government Services, LLC —Los Angeles, CA
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician - LAX Airport
ESP Global Services Limited —Los Angeles, CA
- $25 - $27 an hour
- 8 hour shift
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

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Help Desk Technician 1

MATT Construction -
Santa Fe Springs, CA

Quick Apply

Job Details

Full-time
$36 - $43 an hour
14 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee stock ownership plan
Life insurance
Retirement plan

Qualifications

Computer operation
Network troubleshooting
Windows
Printer (troubleshooting support)
Microsoft Office
Bachelor's degree
Computer hardware
Desktop (troubleshooting support)
Remote access software
Desktop applications
Mobile device management
Productivity software
Desktop administration
Peripheral hardware support

Full Job Description

NO AGENCIES

Description

MATT Construction, the General Contractor that built such iconic structures as The Broad Museum and Academy Museum of Motion Pictures, is seeking a Helpdesk Technician 1 to join our team.

About the Helpdesk Technician Role

The Helpdesk Technician 1 will provide first-level technical support to our employees, ensuring efficient operation and utilization of IT systems. This role involves troubleshooting hardware, software, and network issues, as well as assisting with IT asset management and user training. The ideal candidate will have a strong customer service orientation and an understanding of IT systems and networks.

This role is based in our Santa Fe Springs office Monday through Friday with visits to construction sites as needed.

Responsibilities:

IT Operations & Service Delivery - Ensures reliable, responsive IT support across office and jobsite environments, including field connectivity and mobility.

Provides timely, professional first-level IT support via phone, email, ticketing system, and in-person interactions
Troubleshoots hardware, software, printing, mobile device, and basic networking issues (TCP/IP, DNS, DHCP)
Escalates complex issues appropriately with clear documentation and context
Supports onboarding/offboarding including device setup, account provisioning, and access validation
Maintains excellent customer service, communication, and responsiveness in office and job-site environments in accordance to SLA's.
Supports field users and construction personnel with mobility and connectivity challenges (VPN, Wi-Fi, remote access)

Infrastructure & Systems - Designs and supports IT infrastructure and construction platforms (Procore, CMiC, Autodesk) critical to project execution.

Installs, configures, and maintains Windows PCs, mobile devices (iOS), printers, and peripherals
Supports Microsoft 365 applications, email, collaboration, and file access
Assists with software installation, updates, and version control
Provides basic support for construction platforms such as Procore and CMiC user access and troubleshooting

Cybersecurity - Protects systems and sites, networks, and company data through security controls and risk management.

Adheres to IT security policies including password management and secure access practices
Identifies and escalates suspicious activity, phishing attempts, or vulnerabilities
Assists with endpoint protection, updates, and basic security configurations
Educates users on cybersecurity best practices and safe behavior

Remediate any user account breaches immediately.

Business Alignment - Aligns IT strategy with construction and company objectives, driving innovation, efficiency, and organizational performance.

Communicates clearly with both technical and non-technical users
Assists in user training and onboarding for systems and applications
Collaborates effectively with IT team members and other departments
Demonstrates ownership, accountability, and reliability in completing tasks

Requirements:

· Bachelor's Degree preferred, but experience will be considered in lieu of education.

· 2 to 5 years of experience in a helpdesk or technical support role, preferably in the construction or a related industry.

· Knowledge of Windows operating systems, Microsoft Office Suite, and common business software applications.

· Knowledge of networking concepts (TCP/IP, DNS, DHCP) and basic troubleshooting techniques.

· Knowledge of computer hardware components and peripherals.

· Experience with helpdesk ticketing systems is a plus.

· CompTIA A+, ITIL Foundation, Microsoft, or other relevant certifications are a plus.

· Strong communication skills, both verbal and written.

· Excellent problem-solving and analytical abilities.

· Ability to work independently and as part of a team.

· Strong customer service orientation with a focus on user satisfaction.

· Experience with construction software such as Procore and CMiC a plus.

Physical Requirements:

· Ability to lift and carry up to 25 pounds.

· Ability to work in a construction environment, including occasional visits to job sites, which may involve exposure to dust, noise, and varying weather conditions.

MATT Benefits Include:

· Yearly Bonus/Deferred Compensation eligible

· Robust and affordable insurance plan options

· 401(k) with matching

· Employee Stock Ownership Plan (ESOP)

· Paid Time Off

· Education reimbursement

· Student Loan paydown plan

MATT Construction is an Equal Opportunity Employer. We demonstrate through our recruiting efforts and subcontractor selection that we are committed to hiring, supporting, and advancing people from diverse cultures and perspectives. MATT Construction actively partners with organizations that provide a network of candidates with skills and experiences that lend to creating a rich and diverse workplace.

Pursuant to the Los Angeles/San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pay: $36.00 - $43.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Education:

Bachelor's (Required)

Willingness to travel:

25% (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in south gate, ca

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