ABOUT THE SHADE STORE®
At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation.
THE POSITION: Production Supervisor
The Production Supervisor is responsible for ensuring the manufacturing process remains smooth and efficient by organizing workflows and monitoring staff. Additionally, the incumbent is responsible for overseeing manufacturing processes by managing a staff of full-time employees and temporary hourly employees on the production floor and coordinating resources to complete the daily / weekly production schedule in accordance with all company safety, quality, and productivity protocols. The primary role is to run the shift production, meet safety, production schedules and maintain high quality standards in a harmonious work environment. The position builds strong relationships with manufacturing leaders & team members to enhance workforce performance by supporting employees’ safety and development. The Production Supervisor will coordinate with the Production Manager and Customer Service Department to assess workload, maintain standards, and resolve potential problems. This position builds strong relationships with manufacturing leaders and team members by making recommendations on personnel, tooling, fixtures, equipment, and process improvement.
RESPONSIBILITIES:
- Supervising operations within a facility to achieve higher output. This includes the coordination and evaluation of production activities between stations to ensure optimum efficiency and attainment of production and quality goals.
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Monitor daily production and adjust production based on inventory.
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Identify opportunities for improvements in manufacturing quality, optimization, and process standardization.
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Develop meaningful partnerships with our internal departments and team members.
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Create a culture of empowerment and accountability.
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Ensuring the flow of production materials, machinery, and other resources.
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Develop talent and recognize Production Associates’ contributions and accomplishments.
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Prepare the production floor for daily production.
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Support manufacturing including investigation into root cause of manufacturing defects and/or failures and recommendation and implementation of appropriate corrective actions.
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Work with management and our employees to leverage their experience and knowledge, and to drive process improvements.
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Confirm final documentation accuracy of production/engineering work orders.
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Drive the continuous improvement culture with a “Plan, Do, Check, Act” management style.
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Document and respond to production and quality statistics related to output and lot traceability performance issues.
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Perform and document product testing to confirm and maintain quality requirements.
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Participate in process improvement and lean implementation. Support 5S to maintain established housekeeping standards. Actively contribute to ongoing continuous improvement activities.
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Evaluates employee’s overall performance, establishing goals and objectives for proper manufacturing techniques.
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Observe, enforce, and conduct audits of quality, safety, and compliance standards to ensure Production Associates abide by TSS policies, procedures, and departmental expectations.
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Ensure all products, material, parts, and documentation follow Company specifications and quality standards.
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Report defective materials or questionable conditions to the department supervisor.
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Identifies units that fail tests or tolerance levels and repairs as necessary according to process. Lead and support day-to-day production activities within assigned area of responsibility to ensure 99.9% On-time delivery (OTD), Quality errors >1% in an accident-free environment.
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Ensure workers acquire necessary knowledge of methods, procedures, and standards required for performance of departmental duties as well as holding them accountable to meet efficiency standards.
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Work with team members to suggest and implement process improvements and actively champions safety programs.
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Document and improve standard work to improve training of employees and facilitate cross-training.
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Visually inspects parts to quality standards as described in the quality system.
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Assisting in the recruitment and onboarding of new hires.
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Communicates any problems which arise to the Department Manager
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Contributes to team effort by accomplishing related results as needed.
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Other duties as assigned.
WHAT WE ARE LOOKING FOR:
- High School Diploma or GED required. Bachelor’s Degree preferred.
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Minimum of 3-5 years of manufacturing experience. Demonstrated experience in project management
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Comfortable on the manufacturing floor working hand-in-hand with teams. Experience developing employees and a team based work environment.
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Two plus years of experience as a leader in process oriented environment required
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Excellent communication skills required. English preferred, Bilingual English/Spanish is a plus.
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Familiar with Six-Sigma, SPC and/or Lean methodologies (certification in either is a plus).
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Excellent problem-solving skills, and a strong work ethic.
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Must be proficient in PC usage and MS Office. Data Analysis experience a plus Ability to create and adhere to production processes.
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Ability to write reports legibly and accurately.
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Flexible, self-starter, able to manage multiple ongoing projects without close supervision in a fast-paced environment.
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Must have the ability to train personnel on all aspects of the production
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Able to lift up to 25 pounds. May team-lift up 50+ lbs. Work in a safe manner especially when lifting.
- Requires 5+ years of general work experience.
THE SHADE STORE offer is contingent upon:
- Proof of legal authorization to work in the United States for The Shade Store, which will be confirmed by E-Verify within three business days of your hire date
The Shade Store provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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