Top 423 Member services representative Jobs in South Ogden, Ut

Patient Service Representative
Intermountain Healthcare —Ogden, UT
- $18.31 - $23.80 an hour
- Part-time
- Hybrid work
- Hospital
- Word processing
- Computer literacy
2d
Customer Service Representative
AVFLIGHT CORPORATION —Ogden, UT
- $17 - $19 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
Quick Apply
9d
Front Desk Receptionist
Sunstone HR Consulting —Ogden, UT
- Full-time
- Computer literacy
- HIPAA
- Administrative experience
- Health insurance
- Dental insurance
8d
Customer Service Representative - State Farm Agent Team Member
Kallee Genta - State Farm Agent —Ogden, UT
- $60,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Relationship Officer/Member Service Representative
Utah Power Credit Union —Ogden, UT
- Part-time
- Office
- Entry level
- Paid holidays
- 401(k)
Student Trainee - Teller
America First Credit Union —Ogden, UT
- $15.50 - $20.39 an hour
- Part-time
- Basic math
- No experience needed
- Office
5d
Part-Time Sales Teammate
Buckle —Riverdale, UT
- Part-time
- No experience needed
- Cleaning
- Entry level
- Employee assistance program
- Paid sick time
Quick Apply
Customer Service Specialist - eCommerce
Salomon —Ogden, UT
- Contract
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Work from home
Quick Apply
Multi-Line Representative - State Farm Agent Team Member
Kallee Genta - State Farm Agent —Ogden, UT
- $80,000 - $100,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
Customer Service Representative
U-Haul —Ogden, UT
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Member Services Representative 16+
Planet Fitness - Excel Fitness —Layton, UT
- $11.50 an hour
- Part-time
- Ability to lift 50 pounds
- Entry level
- Commercial
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Mina Garner - State Farm Agent —Ogden, UT
- $15 - $17 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Account Representative
Kenco —Ogden, UT
- Full-time
- Mid-level
- Warehouse experience
- 1 year
- Paid parental leave
- Health savings account
Customer Relations Representative - State Farm Agent Team Member
Paul Howell - State Farm Agent —Centerville, UT
- $75,000 - $100,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Full-Time Member Service Representative
Deseret First Credit Union —West Point, UT
- From $21 an hour
- Full-time
- Office
- High school diploma or GED
- Financial services
- Paid holidays
Quick Apply
1d
Cashier - Lunch/Afternoon Shift
Raising Cane's —Riverdale, UT
- $14 an hour
- Urgently hiring
- Serving
- No experience needed
- Ability to climb stairs
- Paid training
- Disability insurance
Quick Apply
Member Service Representative (Contact Center)
America First Credit Union —Roy, UT
- $16 - $18 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Math
Sales Professional
Young Automotive Group —Ogden, UT
- Full-time
- Background check
- Dealership
- Customer service
- Paid training
- Paid time off
Member Services Representative
Planet Fitness - Excel Fitness —Layton, UT
- $11.20 - $12.80 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Member Services Representative Overnight
Planet Fitness - Excel Fitness —Layton, UT
- $13.70 - $15.30 an hour
- Overnight shift
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
Quick Apply

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Patient Service Representative

Intermountain Healthcare -
Ogden, UT

Apply Now

Job Details

Part-time
$18.31 - $23.80 an hour
2 days ago

Qualifications

Computer operation
Word processing
Computer literacy
Clinical confidentiality policies

Full Job Description

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Posting Specifics
Shift Details : This will be two shifts a week in a rotating pattern of Monday, Tuesday one week then Thursday, Friday the next week- alternating.

Department : McKay-Dee Layton Infusion Clinic at Layton Hospital

Essential Functions .

Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

Professional etiquette and communication.
Collaboration / Teamwork
Confidentiality
Customer service
Resolving patient needs
Computer literacy
Time management
Critical thinking/situational awareness
Cash management

Minimum Qualifications

Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual

Physical Requirements

Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.

Location:

Intermountain Health McKay-Dee Hospital

Work City:

Ogden

Work State:

Utah

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Apply Now

Refine Your Search

member services representative jobs in south ogden, ut

Patient Service Representative

Customer Service Representative

Front Desk Receptionist

Customer Service Representative - State Farm Agent Team Member

Relationship Officer/Member Service Representative

Student Trainee - Teller

Part-Time Sales Teammate

Customer Service Specialist - eCommerce

Multi-Line Representative - State Farm Agent Team Member

Customer Service Representative

Member Services Representative 16+

Customer Service Representative - State Farm Agent Team Member

Account Representative

Customer Relations Representative - State Farm Agent Team Member

Full-Time Member Service Representative

Cashier - Lunch/Afternoon Shift

Member Service Representative (Contact Center)

Sales Professional

Member Services Representative

Member Services Representative Overnight

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