Enterprise Account Director
Opensity Solutions —New York, NY
- $130,000 - $160,000 a year
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Account Director
Adform —New York, NY
- $120,000 - $140,000 a year
- Hybrid work
- English
- Senior level
- Leadership
- Health insurance
Account Director
Neptune Retail Solutions —Jersey City, NJ
- Full-time
- Remote
- Business development
- Travel
- Senior level
Quick Apply
Account Director - NYC
Outset —Manhattan, NY
- $160,000 - $185,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Senior level
Quick Apply
Account Director
VML —New York, NY
- $70,000 - $140,000 a year
- Hybrid work
- Office
- 8 years
- Agile
Quick Apply
Account Director
Sid Lee —New York, NY
- $140,000 - $160,000 a year
- English
- 8 years
- Analysis skills
Quick Apply
Account Director, B2B Tech
Interdependence —Jersey City, NJ
- Remote
- Mentoring
- Budgeting
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Account Director
NVE Experience Agency —New York, NY
- $115,000 - $140,000 a year
- Full-time
- Remote
- 8 years
- Business development
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply
Account Director & Strategist B2B
Takeoff —New York, NY
- $125,000 - $175,000 a year
- Full-time
- Remote
- 5 years
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Group Account Director
Horizon Media, Inc. —New York, NY
- $180,000 - $220,000 a year
- Full-time
- Hybrid work
- Mentoring
- Senior level
- Paid holidays
- Disability insurance
Account Director
WPP Production —New York, NY
- $60,000 - $140,000 a year
- Hybrid work
- Spanish
- English
- Office
Quick Apply
Temp to Perm Account Director
1000heads —New York, NY
- $9,500 - $11,000 a month
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- 8 years
Quick Apply
Account Director
SBM Management_ —Newark, NJ
- $140,000 - $150,000 a year
- Full-time
- Sales
- Ability to walk for extended periods
- 5 years
Quick Apply
7d
Account Director
Ampersand —New York, NY
- $120,000 - $186,000 a year
- Email
- 7 years
- Business development
- Senior level
- Commuter assistance
- Disability insurance
Quick Apply
Account Director
Veeva Systems —Lyndhurst, NJ
- $95,000 - $140,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Bachelor of Science
- Paid holidays
- Health insurance
Strategic Account Director
Axion —New York, NY
- $350,000 - $400,000 a year
- Full-time
- Senior level
- 4 years
- Leadership
Account Director
IPG Health —New York, NY
- $93,800 - $112,600 a year
- Senior level
Account Director
Diligent Corporation —New York, NY
- $131,440 - $164,300 a year
- Hybrid work
- Office
- Senior level
- Health insurance
Quick Apply
12d
Account Director
Reaktor —New York, NY
- $140,000 - $165,000 a year
- 8 hour shift
- Hybrid work
- Office
- Analysis skills
- Team management
- Dental insurance
- Vision insurance
11d
Account Director, Corporate Communications
Praytell —New York, NY
- $105,000 - $130,000 a year
- Full-time
- Hybrid work
- Mentoring
- Senior level
- Paid parental leave
- Health insurance
Quick Apply

I want to receive the latest job alert for account director in south orange, nj

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

account director jobs near south orange, nj

Enterprise Account Director

Opensity Solutions
New York, NY

Quick Apply

Job Details

Full-time
$130,000 - $160,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Team leadership
Business operations
Profit and loss analysis

Full Job Description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

The Enterprise Account Director at Opensity Solutions is responsible for developing and executing account-specific business strategies to drive profitability, client satisfaction, and operational excellence across enterprise accounts. This role serves as the primary escalation point for clients, provides leadership to account teams, and ensures the delivery of optimized, cost-effective solutions through continuous improvement and innovation. The position typically reports to a senior operations or client services leader and is classified as exempt.

ROLES & RESPONSIBILITIES:

Develop and execute strategic account plans to achieve revenue growth, profitability targets, and long-term client retention.

Serve as the primary escalation point for enterprise clients, ensuring timely resolution of issues and high levels of client satisfaction.

Provide leadership, guidance, and mentorship to Enterprise Operations Managers and account teams.

Drive operational excellence by implementing efficient service delivery models and optimizing cost-to-serve.

Build and maintain strong relationships with key client stakeholders across multiple locations.

Conduct regular client meetings, including monthly touchpoints and strategic business reviews.

Perform site visits and assessments to evaluate performance and identify opportunities for improvement and expansion.

Monitor and analyze key performance indicators (KPIs) and service level agreements (SLAs) to ensure consistent execution.

Lead continuous improvement initiatives, leveraging technology and process optimization to enhance service delivery.

Develop, implement, and maintain standard operating procedures (SOPs) to ensure consistency and quality.

Design and lead training initiatives to improve team performance and operational effectiveness.

Conduct client and end-user satisfaction surveys and implement improvements based on feedback.

Collaborate with internal resources to deliver innovative, proactive solutions aligned with industry trends.

KNOWLEDGE, SKILLS & ATTRIBUTES:

Strong leadership and account management skills with the ability to drive performance across multiple sites.

Deep understanding of business process outsourcing (BPO) operations and client service delivery models.

Proven ability to manage profit and loss (P&L) responsibilities and achieve financial targets.

Excellent communication, negotiation, and relationship-building skills with senior stakeholders.

Strategic thinking with the ability to identify opportunities for growth and operational improvement.

Strong analytical skills with experience using KPIs and SLAs to manage performance.

High level of professionalism, integrity, and ethical standards.

Ability to manage complex client environments with diplomacy, patience, and sound judgment.

Proficiency in Microsoft Office and general business systems.

Customer-focused mindset with a commitment to service excellence and continuous improvement.

QUALIFICATIONS:

Education:
Bachelor’s degree in Business Administration, Management, or a related field, or equivalent experience.

Experience:
Minimum of 5 years of experience in the business process outsourcing (BPO) industry, including at least 2 years in a management role with significant profit and loss responsibility. Experience managing multi-site and multi-client operations is required.

Technical Skills:
Proficiency in Microsoft Office Suite and familiarity with office technologies, production environments, and operational systems. Ability to analyze performance metrics and generate business insights.

The Compensation range for this role is 130,000 to 160,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be highly dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

Quick Apply

Refine Your Search

account director jobs in south orange, nj

Enterprise Account Director

Account Director

Account Director

Account Director - NYC

Account Director

Account Director

Account Director, B2B Tech

Account Director

Account Director & Strategist B2B

Group Account Director

Account Director

Temp to Perm Account Director

Account Director

Account Director

Account Director

Strategic Account Director

Account Director

Account Director

Account Director

Account Director, Corporate Communications

I want to receive the latest job alert for account director in south orange, nj

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected