Service Coordinator
Technical Adventures LLC —Scotch Plains, NJ
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Quality control
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Account Support Coordinator ( Apparel )
United Legwear Company LLC —Edison, NJ
- $60,000 - $70,000 a year
- Office
- High school diploma or GED
- US work authorization
- Commuter assistance
- AD&D insurance
Service Coordinator
SAGE INTEGRATION HOLDING S LLC —Parsippany-Troy Hills, NJ
- $25 - $30 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
7d
Project Coordinator, Customer Support
BEUMER Group —Somerset, NJ
- $60,000 - $65,000 a year
- Extended hours
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Helpline Coordinator
COMMUNITY SERVICE SOCIETY OF NEW YORK —New York, NY
- $75,196 a year
- Full-time
- Hybrid work
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
Client Experience Coordinator
dancker —Somerville, NJ
- $60,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Bdc Rep/Appointment Coordinator
BMW of Freehold —Freehold, NJ
- $19 an hour
- Full-time
- 18 years or older
- Dealership
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Quick Apply
Care Management Coordinator (Mandarin/Cantonese Speaking)
HAMASPIK CHOICE INC —Brooklyn, NY
- $19 - $23 an hour
- Full-time
- Microsoft Excel
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Success & Enrollment Coordinator (NYC)
Kids in the Game —New York, NY
- $50,000 - $60,000 a year
- Weekends as needed
- Spanish
- Google Workspace
- Office
- Commuter assistance
- Health insurance
Quick Apply
Audio Visual Service Coordinator
CTI —Piscataway, NJ
- $45,000 - $60,000 a year
- Hospitality
- Office
- Administrative experience
- Disability insurance
- Health insurance
Quick Apply
Healthcare Customer Service Coordinator
IVI RMA North America —Basking Ridge, NJ
- $22 - $24 an hour
- Urgently hiring
- High school diploma or GED
- Analysis skills
- Organizational skills
- AD&D insurance
- Paid holidays
Quick Apply
Client Success Coordinator
WebMD —Newark, NJ
- $53,500 - $58,500 a year
- Full-time
- Google Workspace
- Bachelor's degree
- Communication skills
- Continuing education credits
- Commuter assistance
Quick Apply
Implementation Coordinator
Judi Health —New York, NY
- $77,200 - $96,500 a year
- Hybrid work
- Writing skills
- Office
- High school diploma or GED
Quick Apply
11d
Donation Resource Coordinator Lvl 1
NJ Sharing Network —New Providence, NJ
- $23.18 - $34.77 an hour
- 12 hour shift
- Spanish
- High school diploma or GED
- US work authorization
- Disability insurance
- Health insurance
Quick Apply
Remote Enrollment - Outreach Coordinator
Medsien —New York, NY
- Contract
- Remote
- Older adults
- Communication skills
- Entry level
Quick Apply
Account Coordinator
Smart Ims —Plainsboro, NJ
- Contract
- No experience needed
- In-person
- Leadership
- Opportunities for advancement
Quick Apply
Appointment Coordinator
Dayton Toyota and Dayton Collision Center —South Brunswick Township, NJ
- $19 - $23 an hour
- Full-time
- Microsoft Excel
- 1 year
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Appointment Coordinator
Dayton Toyota —South Brunswick Township, NJ
- $19 - $23 an hour
- Full-time
- Microsoft Excel
- 1 year
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Sales Support Coordinator
WSA Americas —Woodbridge, NJ
- Administrative experience
- 1 year
- Entry level
Quick Apply
11d
Service BDC Coordinator
Paul Miller Toyota —West Caldwell, NJ
- Background check
- Dealership
- Pass drug screening
- Wellness program
- Disability insurance
Quick Apply

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Service Coordinator

Technical Adventures LLC
Scotch Plains, NJ

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
IT asset management
Technical Proficiency
Stakeholder management

Full Job Description

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
401(k) matching
Opportunity for advancement
Training & development
Wellness resources

Service Coordinator Overview

The Backbone of Seamless Service Delivery

As a Service Coordinator, you are at the heart of our operations—ensuring seamless service delivery and proactive support for both our clients and technical teams. You will manage incoming service requests, coordinate project and dispatch activities, oversee inventory, and provide comprehensive administrative support. In this role, you will uphold our commitment to integrity, deliver clear and effective communication, and ensure that expectations are managed and met at every level.

Key Responsibilities

1. Service Request Coordination & Dispatch

Ticket & Request Management:

Monitor, triage, and process incoming service requests via email, our ticketing system (e.g., Autotask), and collaboration platforms (e.g., MS Teams).

Ensure every request is logged, updated, and assigned a work ticket with consistent formatting and accurate details.

Resource Dispatch:

Schedule and dispatch technical resources (remotely or onsite) based on SLA requirements and project needs.

Collaborate closely with field technicians, providing them with essential job details, schedules, and any required materials.

2. Client & Stakeholder Communication

Client Liaison:

Serve as the primary point of contact for clients, offering timely status updates and clear explanations of service processes.

Interdepartmental Collaboration:

Maintain open lines of communication with management, technical teams, and inventory staff to ensure transparency and aligned expectations.

Data Integrity:

Regularly review and update client records, ticket data, and scheduling information to maintain an accurate and reliable service history.

3. Administrative & Office Support

General Administration:

Manage calendars, schedule appointments, and organize office documents and communications.

Office Logistics:

Oversee general office supply management, including tracking orders and distributing incoming mail and packages.

Travel & Meetings:

Arrange travel plans and coordinate meeting schedules for top management and project teams.

4. Project Liaison

Project Support:

Assist Sales Engineers, Lead Technicians, and Project Coordinators with project implementation by preparing detailed schedules, resource plans, and status reports.

5. Inventory & Materials Management

Supply Chain Oversight:

Manage the ordering, receiving, and tracking of tools, equipment, and other materials needed for service delivery.

Create and manage purchase orders, ensuring inventory levels meet operational demands.

Quality Control & RMA:

Process returns and manage RMAs, coordinating with technical teams to ensure defective items are handled promptly.

Asset Coordination:

Oversee the allocation and issuance of essential equipment to technical resources.

6. Billing & Reporting Support

Ticket Review:

Conduct thorough reviews of completed service tickets to ensure accuracy in work types, time entries, and material charges.

Data Reporting:

Assist in preparing billing reviews and operational reports, supporting the continuous improvement of our service processes.

7. Continuous Improvement

Process Enhancement:

Identify opportunities for process improvements and assist in implementing new procedures that enhance service delivery.

Feedback & Analysis:

Provide insights on operational challenges and successes, contributing to a culture of learning and excellence.

Qualifications

Experience:

Proven track record as a Service Coordinator, Operations/Dispatch Coordinator, or in a similar role within an MSP or IT environment.

Type at least 45 wpm - a typing test will be administered prior to an offer.

Technical Aptitude:

Solid understanding of IT environments and service management software (e.g., Autotask).

Organizational Skills:

Exceptional ability to multitask, manage priorities, and maintain detailed records.

Communication:

Excellent interpersonal skills with a demonstrated ability to communicate clearly with clients, technical staff, and management.

Administrative Proficiency:

Skilled in standard office software and adept at managing calendars, documents, and data.

Inventory Management:

Experience with ordering, tracking, and managing supplies and equipment.

Personal Attributes:

High integrity, proactive problem-solving, adaptability, and a commitment to managing expectations effectively.

Ability to work in a supportive team environment.

Join Our Team

If you are passionate about service excellence and ready to support a dynamic team with integrity and clear communication, we’d love to hear from you. Apply today and help us drive success through meticulous coordination and outstanding client service.

Quick Apply

Refine Your Search

customer support coordinator jobs in south plainfield nj

Service Coordinator

Account Support Coordinator ( Apparel )

Service Coordinator

Project Coordinator, Customer Support

Helpline Coordinator

Client Experience Coordinator

Service Bdc Rep/Appointment Coordinator

Care Management Coordinator (Mandarin/Cantonese Speaking)

Customer Success & Enrollment Coordinator (NYC)

Audio Visual Service Coordinator

Healthcare Customer Service Coordinator

Client Success Coordinator

Implementation Coordinator

Donation Resource Coordinator Lvl 1

Remote Enrollment - Outreach Coordinator

Account Coordinator

Appointment Coordinator

Appointment Coordinator

Sales Support Coordinator

Service BDC Coordinator

I want to receive the latest job alert for customer support coordinator in south plainfield nj

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