Top 987 Client services specialist Jobs in South Tampa Fl

Resident Retention Specialist - Property Management
Second Avenue Realty —Tampa, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Paid holidays
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21h
Client Service Associate
Care Options for Kids —Tampa, FL
- $21 - $24 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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2d
Medicaid Enrollment & Intake Specialist (Onsite) Lakeland, FL
RSi —Lakeland, FL
- $21 - $25 an hour
- Monday to Friday
- Spanish
- Microsoft Excel
- Microsoft Outlook
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Technology Support Specialist
Concurrent Investment Advisors —Tampa, FL
- $60,000 - $80,000 a year
- Urgently hiring
- Hybrid work
- Computer science
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
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Housing Specialist
Tampa Housing Authority —Tampa, FL
- $25.44 an hour
- Full-time
- Writing skills
- Basic math
- Office
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Retail Support Specialist
DSI —Brandon, FL
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
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Field Operations Specialist - Human Services Program - Tampa, Florida
The Workforce Group —Tampa, FL
- $30 - $33 an hour
- Weekends as needed
- Background check
- Spanish
- Ability to walk for extended periods
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Client Operations Specialist
Corestream —Tampa, FL
- Hybrid work
- Mid-level
- Office
- 3 years
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Client Enrollment Specialist (Entry Level)
Drahkahris llc —Wesley Chapel, FL
- $87,000 - $110,000 a year
- Full-time
- 18 years or older
- No experience needed
- Office
- Paid training
- Paid time off
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Reservation Specialist
Canine Cabana LLC —Brandon, FL
- $16 - $17 an hour
- Full-time
- Hybrid work
- Communication skills
- Entry level
Background Screening Specialist, Public Records
Ministry Brands —Tampa, FL
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health savings account
REMOTE Revenue Cycle A/R Specialist (Hospital)(RCAR)
JTS Health Partners —Riverview, FL
- $22 - $25 an hour
- Full-time
- Remote
- 5 years
- High school diploma or GED
- Senior level
- Profit sharing
- Paid holidays
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Communications Specialist
Booz Allen Hamilton —Tampa, FL
- $77,500 - $176,000 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Flexible spending account
6d
Student Affairs and Career Services Specialist (Tampa Campus)
National Louis University —Tampa, FL
- $47,365.13 - $66,311.19 a year
- Overtime
- Bilingual
- Computer literacy
- Mid-level
- Health insurance
- Paid time off
Docketing Specialist
Ogletree Deakins —Tampa, FL
- $64,800 - $107,160 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Profit sharing
- Paid parental leave
Payment Specialist
Paradigm Corp —Tampa, FL
- $24.42 - $26.50 an hour
- Full-time
- Remote
- Microsoft Access
- English
- Research
- Health savings account
- Paid holidays
11h
Employment Specialist
Career Focus Inc —Tampa, FL
- $50,000 - $63,000 a year
- Full-time
- Hybrid work
- Organizational skills
- Reliable transportation
- Communication skills
- Work from home
- Employee discount
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Servicing Travel Advisor III - Chase Travel (Remote-Florida)
JPMorganChase —Tampa, FL
- Weekends as needed
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Tuition reimbursement
Admin Specialist
University of South Florida —Tampa, FL
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Travel reimbursement
- Health insurance
Coding Specialist (remote position)
Chapters Health System, Inc —Temple Terrace, FL
- $24.30 - $36.16 an hour
- Full-time
- Remote
- Background check
- Anatomy knowledge
- Computer literacy
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client services specialist jobs near south tampa fl

Resident Retention Specialist - Property Management

Second Avenue Realty -
Tampa, FL

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Job Details

Full-time
21 hours ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

High school diploma or GED

Full Job Description

Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deed residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue’s proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients.

We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform – www.secondavenue.com

Job Summary

The Resident Retention Specialist is responsible for maximizing resident retention through proactive communication, relationship building, problem solving, and sales-focused renewal strategies. This role serves as a primary point of contact for lease renewals, transfers, notices to vacate, disposition-related relocations, and move-out coordination. The ideal candidate is a strong communicator with an entrepreneurial mindset, a passion for problem solving, and the ability to influence positive resident outcomes. Success in this role requires leveraging all communication channels (particularly phone calls) to build relationships, address concerns, and identify retention opportunities. This role partners closely with Operations, Maintenance, Leasing, Market Management, and other internal teams to resolve issues, enhance the resident experience, and support retention goals.

Duties and Responsibilities

Resident Retention & Renewals

Proactively manage a group of residents approaching lease expiration and execute retention strategies to maximize renewal conversions.Utilize phone calls, email, text messaging, property management systems, and other communication channels to maintain consistent resident engagement.Educate residents on renewal options, lease terms, and available programs.Identify resident concerns, objections, and barriers to renewal and work collaboratively to develop appropriate solutions.Escalate resident issues, property concerns, maintenance challenges, or service-related matters that may negatively impact retention.Monitor renewal eligibility and ensure all renewal activities are completed accurately and timely.Maintain thorough documentation of resident interactions and retention efforts.Follow Second Avenue’s lease administration policies and procedures while also complying with all health safety, state and local tenant landlord laws.

Resident Experience & Problem Resolution

Build and maintain positive resident relationships through professional, empathetic, and solution-oriented communication.

Investigate and resolve resident concerns whenever possible while partnering with internal teams for issue resolution.Deliver exceptional customer service while balancing resident needs and company objectives.Identify recurring resident concerns and provide feedback to leadership to improve processes, service delivery, and retention performance. Accurately prepare and be thoroughly knowledgeable about all renewal related reporting.

Notice to Vacate & Move-Out Management

Manage the Notice to Vacate (NTV) process from initial communication through move-out completion.Engage residents who have submitted notice to identify potential retention opportunities and explore alternatives to moving.Coordinate move-out timelines, required documentation, and resident communications.Ensure all move-out activities are completed in accordance with company policies and procedures.

Administrative & Operational Support

Process lease administration changes and resident account updates.Review all Month-to-Month residents to confirm status and renewal opportunities.Support ownership transitions, onboarding of new assets, and portfolio-related administrative activities.Review renter's insurance compliance and related resident documentation.Maintain accurate reporting and documentation related to retention, renewals, transfers, move-outs, and resident communications.Assist with special projects and operational initiatives as assigned.Follow all company policies, lease administration procedures, and applicable federal, state, and local landlord-tenant laws.Assist with HOA, municipal, and compliance-related resident matters.Perform other duties as assigned.

Qualifications

Excellent verbal, written, and interpersonal communication skills. Strong phone presence with the ability to build rapport, influence outcomes, and handle difficult conversations professionally.Proficient in using Microsoft Outlook, Word, Excel, and property management software platforms. Ability to manage multiple priorities in a fast-paced environment. Strong negotiation, sales, and objection-handling abilities.Proven problem-solving and conflict-resolution skills.Ability to collaborate effectively across multiple departments. Self-motivated with an entrepreneurial mindset and results-oriented approach.

Education and Experience

High School diploma or equivalent required. Minimum of two (2) years of Property Management experience preferred.Experience working in a goal-oriented environment with performance metrics preferred.

Job Competencies

Ability to use a computer proficiently, including Microsoft Outlook, Word, Excel, and property operating/accounting software. Ability to use AI tools (or willingness to learn). Excellent customer service and interpersonal skills. Professional verbal and written communication skills. Strong organizational and time-management skills. Ability to make quick and effective decisions. Ability to identify, analyze, and resolve resident issues. Ability to be flexible and quickly adapt to changing business needs and processes. Desire to meet goals and deadlines. Ability to exercise independent judgment and maintain confidentiality.Ability to learn Second Avenue systems, technologies, and adapt to change.

Benefits

Medical, Dental and Vision Insurance, Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance, 401k, PTO, and Paid Holidays.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.

Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Refine Your Search

client services specialist jobs in south tampa fl

Resident Retention Specialist - Property Management

Client Service Associate

Medicaid Enrollment & Intake Specialist (Onsite) Lakeland, FL

Technology Support Specialist

Housing Specialist

Retail Support Specialist

Field Operations Specialist - Human Services Program - Tampa, Florida

Client Operations Specialist

Client Enrollment Specialist (Entry Level)

Reservation Specialist

Background Screening Specialist, Public Records

REMOTE Revenue Cycle A/R Specialist (Hospital)(RCAR)

Communications Specialist

Student Affairs and Career Services Specialist (Tampa Campus)

Docketing Specialist

Payment Specialist

Employment Specialist

Servicing Travel Advisor III - Chase Travel (Remote-Florida)

Admin Specialist

Coding Specialist (remote position)

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