Top 455 Customer experience specialist Jobs in Southaven, Ms

Customer Service Specialist
Highline Warren —Memphis, TN
- Full-time
- Hybrid work
- Mid-level
Quick Apply
(USA) Member Specialist
Sam's Club —Southaven, MS
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Inventory Specialist
Walgreens —Horn Lake, MS
- $17 - $20 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
Delivery Specialist
Southaven Honda —Southaven, MS
- $20 - $30 an hour
- Full-time
- Hospitality
- Clean driving record
- Dealership
Quick Apply
Customer Success Specialist
NFI Industries —Olive Branch, MS
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
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4d
Customer Service Specialist-Part time
City of Germantown —Germantown, TN
- $20.03 - $22.25 an hour
- Part-time
- English
- Research
- Office
5d
RELEASE SPECIALIST
United Recovery & Remarketing —Collierville, TN
- From $18 an hour
- Computer literacy
- Pass drug screening
- Office
- 401(k)
Quick Apply
13d
Billing Specialist
Advance Fleet Services LLC —Olive Branch, MS
- $20 - $25 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Staffing Specialist
TrueBlue Internal —Southaven, MS
- $17 - $20 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Professional Cleaning Contractor | Weekly Pay | Flexible Schedule
Luxury Cleaning —Southaven, MS
- $20 - $23 an hour
- Part-time
- Construction site
- Customer service
- Mid-level
- Professional development assistance
- Flexible schedule
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Talent Acquisition Specialist
Hollywood Feed —Memphis, TN
- $21 - $30 an hour
- Weekends as needed
- Background check
- 18 years or older
- Google Workspace
- Food provided
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Customer Engagement Specialist
Mister Greenway Plumbing Heating & Air —Bartlett, TN
- $40,000 - $50,000 a year
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Customer Support Specialist III
Uber Freight —Memphis, TN
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
4d
Retention Specialist
AGAPE CHILD AND FAMILY SERVICES INC —Memphis, TN
- $45,000 - $49,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Customer Account Specialist
Tegra Medical —Hernando, MS
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
3d
DC Specialist- 1st
Sephora —Olive Branch, MS
- Overtime
- Microsoft Outlook
- Writing skills
- Basic math
- Health savings account
- Disability insurance
Office Operations Specialist
Adams Keegan —Memphis, TN
- 5 years
- Computer literacy
- Office
- Paid time off
- 401(k) matching
DC Specialist-IC 1st
Sephora —Olive Branch, MS
- Overtime
- Microsoft Outlook
- Writing skills
- Basic math
- Health savings account
- Disability insurance
Delivery Specialist
O'Reilly Automotive Stores —Horn Lake, MS
- Full-time
- Sales
- Merchandising
- Driver's License
- Employee stock purchase plan
- Health insurance
Quick Apply
Photo Specialist
Walgreens —Southaven, MS
- $15.00 - $17.50 an hour
- Weekends as needed
- English
- Fair chance
- Entry level

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customer experience specialist jobs near southaven, ms

Customer Service Specialist

Highline Warren -
Memphis, TN

Quick Apply

Job Details

Full-time

Qualifications

Customer support

Full Job Description

Customer Service Representative

Summary
The Customer Service Specialist supports daily customer operations by managing orders from entry through fulfillment and coordinating closely with cross-functional partners to ensure accuracy and efficiency. This role is responsible for processing RGAs, issuing credits and adjustments, researching fines and fees, and maintaining accurate product, pricing, and customer data across systems. In addition to handling inbound and outbound customer communication, the Customer Service Specialist supports documentation, reporting, process improvements, and knowledge sharing to promote consistency and effective service delivery.

Type of Position: Full Time

Location: Memphis Corporate Headquarters

Status: Non-Exempt Work Type: Hybrid (Onsite days: Tuesday/Wednesday/Thursday)

Who You Are

A collaborative teammate who independently manages customer requests, applies judgment to resolve issues within established guidelines, and follows work through to completion
A thoughtful communicator who proactively exchanges information, clarifies details, and adapts communication to support alignment with customers and internal partners
A reliable contributor who shares knowledge, supports cross-coverage, and helps maintain consistency and efficiency across daily customer operations

Essential Functions
To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

Manage automated and portal-based orders through ERP and customer systems, reviewing transactions for accuracy and resolving exceptions in coordination with internal teams
Process return goods authorizations (RGAs), coordinating returns with customers and internal partners and issuing accurate credits
Issue credits, debits, and account adjustments in accordance with established guidelines to resolve billing or pricing discrepancies
Research fines and fees by reviewing documentation and communicating with customers to dispute or resolve charges
Maintain product, pricing, and item cross-reference data to ensure alignment and accuracy across systems
Handle inbound and outbound communication with customers, vendors, and internal teams to clarify details and follow up on open items
Partner cross-functionally to resolve non-routine order, shipment, or billing issues and coordinate next steps through resolution
Maintain accurate documentation and reporting related to orders, returns, credits, and special requests
Identify recurring issues or process gaps and share recommendations to support improvements in accuracy, efficiency, or service delivery
Adjust priorities and workflow to support changing volumes, coverage needs, or customer demands while maintaining accuracy
Support team knowledge sharing and cross-coverage by assisting with training, workflows, or best practices as needed

Required Skills, Knowledge, and Abilities

Customer service focus with the ability to communicate clearly, adapt messaging based on the situation, and engage effectively with customers and internal partners
Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy, attention to detail, and follow-through
Ability to identify issues, evaluate contributing factors, and apply established guidelines to resolve routine and moderately complex problems
Collaborative work style, including coordinating with others, sharing information proactively, and supporting cross-coverage or knowledge sharing
Ability to adapt to changing priorities, workflows, or system updates and adjust approach as needed to maintain consistent performance

Minimum Experience, Education, And Certifications
An individual qualified for this job must have and maintain the following qualifications:

High school diploma or equivalent.
2+ years of proven customer support or Highline Warren experience.
Experience with AS400 based ERPs preferred.
Experience with Customer Service Systems.

Quick Apply

Refine Your Search

customer experience specialist jobs in southaven, ms

Customer Service Specialist

(USA) Member Specialist

Inventory Specialist

Delivery Specialist

Customer Success Specialist

Customer Service Specialist-Part time

RELEASE SPECIALIST

Billing Specialist

Staffing Specialist

Professional Cleaning Contractor | Weekly Pay | Flexible Schedule

Talent Acquisition Specialist

Customer Engagement Specialist

Customer Support Specialist III

Retention Specialist

Customer Account Specialist

DC Specialist- 1st

Office Operations Specialist

DC Specialist-IC 1st

Delivery Specialist

Photo Specialist

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