NOW HIRING
EXPERIENCED CONDOMINIUM AND HOA ASSOCIATION PORTFOLIO MANAGER
Rochester Property Management Group, a growing boutique Condominium Association and Homeowners Association Management firm in Rochester Michigan, is recruiting an intelligent, committed, experienced, and enthusiastic Community Association Portfolio Manager to join our team.
Do you want to utilize great property management software and work for a small company that is flexible and emphasizes life balance?
If you are committed to the HOA and property management industry, then we want to talk to you!
We provide a relaxed, but professional and friendly work environment. We are looking for the right fit - a self-motivated individual who can work autonomously while staying connected with the overall team. If you enjoy working in a small office situation, making a contribution where it truly matters and is appreciated, you will thrive in your position at Rochester Property Management Group! We offer modern-day HOA technology to make you more productive in your position. Our staff knows their responsibilities, caters to the client, and meets the expectations of both.
ABOUT THE POSITION
Under the direction of multiple Boards of Directors, the Community Association Manager position is primarily responsible for the daily business operations and management direction of a portfolio of Community Associations. Candidates must know how to oversee contract administration, manage budgets and financial matters. The Community Manager advises the Board of Directors and communicates with homeowners in the daily management of each association's business and operations.
The candidate must possess excellent communication and organizational skills; a high degree of professionalism, familiarity with property management software, superior leadership skills, a strong operational background, be willing to operate via a collaborative approach to community management with Association Board Members as well as manage multiple tasks, projects and priorities concurrently with a positive attitude and approach.
EXPERIENCE AND REQUIRED SKILLS
The ideal candidate will have expertise in the following areas:
· Candidate must have previous direct experience as a Property Manager and the ability to manage a portfolio of 8 – 12 Condominium and HOA Communities
· Community Association Institute CMCA certification required (or pass within 60 days of hire). AMS and/or PCAM certifications preferred
· Demonstrated knowledge and experience in Condominium and HOA management policies and procedures (ability to interpret governing documents)
· An ability to work independently and be self-motivated, but with accountability to the owner for all responsibilities
· Possess a strong working knowledge and high skill level of Microsoft Office 365, word processing and database management skills
· Excellent written and verbal communication skills with the ability to professionally communicate with homeowners and Board of Directors
· Strong analytical, problem-solving skills and sound judgment· Proficient at time management, prioritization, organization, detail oriented and independent worker
· Provide exceptional customer service skills· Take initiative and have a "get it done" attitude
· Demonstrates a professional and team-oriented presence
· Be comfortable with public speaking in small and large groups
· Attend all board, special and committee meetings as required
· Must possess and use good interpersonal skills with other employees and the public
· Administer the community and all common area property
· Coordinate, manage and direct all activities pertaining to financial reports, budgeting, audits, and tax preparation
· Conduct research and manage special projects as directed by the Board of Directors
· Perform site-inspections of properties monitoring and managing covenant compliance, safety, maintenance, and community services
· Michigan driver’s license and insurance required. Must have reliable transportation to conduct site visits and attend meetings
PRIMARY ESSENTIAL RESPONSIBILITIES
· Manage day-to-day HOA operations for communities in assigned portfolio
· Perform site inspections on a weekly basis
· Monitor and manage safety and community services
· Confers with Homeowners' Association Board of Directors to collaborate and determine management priorities
· Organize and conduct board meetings, annual meetings, and community events
· Manage financial tasks, analyze financial reports, and coordinate the budgeting process
· Arrange and monitor maintenance contracts and work orders
· Maintains good public relations, interacts with clients, customers, and co-workers in a positive, respectful and professional manner at all times.
· Manage special projects as directed by the Board of Directors
· Monitor communities and assist with management covenant compliance and enforcement
· Maintain the official records for each association
· Coordinate mailings, meeting packets, and community newsletters and updates
· Evaluates financial status of the Association and prepares annual budgets for review
· Coordinates and attends Board of Directors meetings and Annual Meetings, presents property manager and financial reports, and advises Board Members on Association business
· Responsible for email blasts, mailings and general communication
· Updates the Board of Directors on current industry developments
· Coordinate meeting packets including preparation of manager's report by the 10th of the month
· Oversee Reserve Studies issues and present Board of Directors with recommendations
· Determines work procedures, prepares work schedules and expedites workflow
· Oversees collection of monthly assessments from residents, including lien and legal notices
· Arranges for and obtains bids, oversees activities of contract service representatives such as landscapers, exterminators, trash collectors, major repair contractors, utility service repairers, and swimming pool management personnel
· Provides authorization for payment of invoices in accordance with the management contract
· Maintains contact with insurance carriers, fire protection, police department, and other agencies having jurisdiction over property to ensure that association is complying with codes and regulations of each agency
· Follow up on resident disturbances, violations, or complaints, and resolve problems in accordance with regulations established by Board of Directors
· Familiar with vendor management and construction and maintenance issues
· Ability to keep organized, multitask, problem solve and meet deadlines
· Demonstrate organizational skills and ability to work independently and prioritize daily workload
· Ability to address problems and issues constructively to find mutually acceptable and practical business solutions and maintain professionalism
· Demonstrate professionalism and integrity
· Foster a sense of community· Ensure timely and accurate preparation of the various reports
· Answer all e-mail and telephone correspondence from homeowners and Board Members in a timely manner
· Perform any reasonable work requested that falls within the qualification but not specifically described elsewhere
JOB BENEFITS
Initial compensation will be $55,000 - $80,000 per year
Performance bonuses
Profit sharing
Retirement savings program with a matching employer contribution.
Paid holidays and paid vacation
Interested candidates are requested to send a resume and salary requirements to Rochester Property Management Group.
Job Type: Full-time
Pay: $55,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
Application Question(s):
- Are you willing to attend Board of Directors meetings and Annual meetings until 8:00 PM?
Education:
- High school or equivalent (Required)
Experience:
- Condominium and/or HOA property management: 2 years (Required)
License/Certification:
- Driver's License (Required)
- AMS designation (Preferred)
- PCAM designation (Preferred)
- CMCA designation (Preferred)
Shift availability:
Work Location: In person
