Top 283 Customer relations representative Jobs in Southfield Mi

Customer Service Representative
Percepta —Dearborn, MI
- $16 - $22 an hour
- Sales
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Concierge Customer Service Representative
Percepta —Dearborn, MI
- $16 - $22 an hour
- Sales
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Jordan Tracey - State Farm Agent —Troy, MI
- $50,000 - $70,000 a year
- Full-time
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Call Center Representative - Full Time
Genisys Credit Union —Auburn Hills, MI
- 8 hour shift
- Hybrid work
- Word processing
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Daytime Office Cleaning Technician (M-F 5:30 AM-2:00 PM)
Trilogy Corporate Services —Southfield, MI
- $17 an hour
- Full-time
- Ability to walk for extended periods
- Office
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Client Services Coordinator Part Time
LEADER DOGS FOR THE BLIND —Rochester Hills, MI
- $23.34 - $25.00 an hour
- Part-time
- Spanish
- Mid-level
- Office
- Paid time off
- Work from home
Quick Apply
10d
Customer Relations Representative - State Farm Agent Team Member
Tammy Golston - State Farm Agent —Livonia, MI
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Sales Associate (Part-Time) - Lincoln Center, Oak Park, MI
DTLR —Oak Park, MI
- Extended hours
- Merchandising
- Maintenance
- English
Patient Relations Specialist Associate
Corewell Health —Royal Oak, MI
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
8h
Customer Relations Representative - State Farm Agent Team Member
Joan Warner - State Farm Agent —Farmington, MI
- $35,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
AT&T Rep
Amoor Consulting Group —Royal Oak, MI
- $1,500 - $2,000 a week
- Full-time
- Customer service
- Business development
- Fair chance
- Health insurance
Quick Apply
Alumnnae Relations Manager
Archdiocese of Detroit —Bloomfield Hills, MI
- Online Application
- Customer service
- Public speaking
- Research
Quick Apply
11d
Technology Project Coordinator
Confidential —Clawson, MI
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Clean driving record
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
14d
AUDIOVISUAL SYSTEMS ESTIMATOR
Bluewater Technologies Group —Wixom, MI
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Mid-level
Quick Apply
Marketing Liaison - State Farm Agent Team Member
Amanda Ross - State Farm Agent —Plymouth, MI
- $45,000 - $65,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Autonomous Vehicle Support Specialist
TaskUs —Novi, MI
- From $23 an hour
- 8 hour shift
- Background check
- Customer service
- Pass drug screening
- Paid training
- Disability insurance
Quick Apply
Nursing Director - Emergency Department
DMC Harper University/Hutzel Women's Hospital —Detroit, MI
- Full-time
- Nursing
- Surgery
- RN License
- Health savings account
- Health insurance
Autonomous Vehicle Roadside Assistance Agent
TaskUs —Novi, MI
- From $25 an hour
- 8 hour shift
- Background check
- Pass drug screening
- 3 years
- Paid training
- Health insurance
Quick Apply
Business Development Specialist
ATC —Farmington Hills, MI
- Full-time
- 5 years
- English
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Cameron Barnes - State Farm Agent —Royal Oak, MI
- $45,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply

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Customer Service Representative

Percepta -
Dearborn, MI

Quick Apply

Job Details

$16 - $22 an hour

Benefits

Health savings account
Paid holidays
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Requisition Title

: Customer Service Representative (04DBI)
US-MI-Dearborn

Description

Drive your career forward with Percepta and join the people powering the world's leading automotive customer experiences. As a Customer Service Representative working onsite in Allen Park, Michigan, you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture.

What You’ll Be Doing

The Customer Service Representative plays a key role in building trust and delivering exceptional support as a knowledgeable expert on an innovative new program designed to empower consumers with mobility challenges. This forward-thinking initiative offers a seamless, modern way to connect with users through a social media–based platform—supporting them by phone, video chat, or online messaging.

During a Typical Day, You’ll

Deliver exceptional, high-quality support in every member interaction, ensuring a positive and seamless experience.
Provide clear, thoughtful guidance and expert advice to members navigating the program.
Diagnose issues efficiently and resolve them with a focus on education, empowerment, and long-term understanding.
Collaborate with legacy application owners to troubleshoot and resolve complex issues.
Investigate and resolve billing and payment-related inquiries with accuracy and care.
Own the end-to-end member experience, making sound judgment calls on escalation while ensuring timely and effective resolution.
Act as a trusted guide, helping members confidently navigate an innovative, technology-driven experience.
Contribute ideas and improvements that enhance the program and strengthen member satisfaction and loyalty.

What You Bring to the Role

High school diploma required; an associate or bachelor’s degree is a plus
3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing
A passion for exceptional customer service, the automotive Industry, and cutting-edge technology
Excellent communication skills – both verbal and written
Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends.

What You Can Expect

Starting pay rate of $16.00 per hour; some positions may pay up to $22.00 per hour (based on experience and other factors)
Health/Dental/Vision/Life Insurance, with Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Traditional 401(k) Retirement Plan
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement and Training & Development Programs (Percepta College)
Employee Assistance Program (EAP)
Employee Discount Program
Award-Winning Employee Rewards & Recognition Program (Perci Perks)

About Percepta

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Quick Apply

Refine Your Search

customer relations representative jobs in southfield mi

Customer Service Representative

Concierge Customer Service Representative

Customer Relations Representative - State Farm Agent Team Member

Call Center Representative - Full Time

Daytime Office Cleaning Technician (M-F 5:30 AM-2:00 PM)

Client Services Coordinator Part Time

Customer Relations Representative - State Farm Agent Team Member

Sales Associate (Part-Time) - Lincoln Center, Oak Park, MI

Patient Relations Specialist Associate

Customer Relations Representative - State Farm Agent Team Member

AT&T Rep

Alumnnae Relations Manager

Technology Project Coordinator

AUDIOVISUAL SYSTEMS ESTIMATOR

Marketing Liaison - State Farm Agent Team Member

Autonomous Vehicle Support Specialist

Nursing Director - Emergency Department

Autonomous Vehicle Roadside Assistance Agent

Business Development Specialist

Customer Relations Representative - State Farm Agent Team Member

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