Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for more 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in south east Michigan, over 450 team members, 150,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades. We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. Our dedication to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press thirteen years in a row.
If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!
Information about our comprehensive total rewards package can be found here.
Overview of Responsibilities: Coordinates real estate funding and post-closing activities for home equity, purchases, and refinances including balancing mortgage transactions, processing payoffs, and reviewing closing documents to ensure compliance with MSGCU and regulatory requirements.
Essential Duties and Responsibilities:
- Ensures new real estate lending transactions balance, discovers and corrects any outages and/or overages.
- Boards loan into servicing system from Real Estate Lending Origination system.
- Disburses and funds loans in accordance with disbursement date of loans: prepares funding form, disburses net-out funds.
- Processes MSGCU payoffs, redirects insurance policies to Records Department, and processes referral credits.
- Resolves loan disbursement discrepancies through interdepartmental cooperation with Real Estate Lending Closers, Underwriters, servicing team, MSGCU branches, and title companies.
- Activates PMI Certificates for new loans through 3rd party PMI vendor.
- Pays upfront MIP on new loans, processes HUD insurance applications, processes HUD binders for final approval through FHA Connection and FHA Catalyst.
- Discovers and resolves any outstanding issues on HUD binders.
- Reviews closing packages and ensures completeness/accuracy, compiles documents in stacking order.
- Discovers and resolves any outstanding issues with the real estate lending team, MSGCU Branch, and/or member on closing packets.
- Scans and uploads completed closing package into Real Estate Origination system.
- Ensures all closing packages, recorded mortgages and final title policies have been returned from title companies.
Completes wire transfers for upcoming loan fundings.
Essential Knowledge, Skills, and Abilities:
- Member Focus: Uses active listening skills to gain understanding and determine the needs of others in order to help members achieve their financial objectives and deliver a member-focused real estate lending experience.
- Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency and enthusiasm. Strong organizational skills and ability to manage multiple responsibilities simultaneously in a fast-paced environment.
- Communicates Effectively: Effectively communicates about the real estate lending process to audiences with varying needs and abilities.
- Instills Trust: Builds relationships and gains the confidence of others by modeling honesty, integrity, authenticity, and behaviors that align with organizational values. Exemplifies courage by stepping up to address difficult issues.
- Self-Development: Actively seeks new ways to grow and be challenged using formal and informal development channels.
- Proficient with Microsoft Office software products (Word, Excel, PowerPoint, Outlook) and the ability to operate standard office equipment.
Essential Preparation and Experience:
- High school diploma or GED; and
- Either:
o 1 year of real estate funder and post-closer experience; or
o 2 years of real estate lending experience or relevant lending experience in other roles.
- Federal Housing Administration (FHA) lending experience preferred.
Working Conditions:
- Office and branch location environment with little discomfort from noise, extreme temperature, dust or other factors.
- Occasionally required to travel throughout MSGCU’s service area as business needs require.
- Exposed to potentially hazardous conditions, such as robbery. Receives detailed instructions and security procedures on an annual basis to minimize risk.
- This work involves sitting most of the time with brief periods of walking or standing and may occasionally require lifting and/or moving up to 10 pounds.
- Normal working hours will be MSGCU’s standard branch and administrative office hours of operation, however, periodic weekends and/or before/after normal office hours will be required.
Compensation and Benefits:
Competitive salaries are just the starting point for MSGCU team members. We also champion our team members with generous health benefits, vacation time, retirement plan contributions and discounts on loans and phone service also come with the job.
- Base hourly pay begins at $21.75 / hour
- Medical, dental and vision on your first day! You can choose the most generous Health Savings Account (HSA)-eligible medical plan with no monthly premium for you (and your family)
- If you are at least 21 years old, you will receive a 3% contribution from MSGCU, and a 100% match for the next 7% you contribute to your 401(k)
- You will enjoy 12 paid holidays and up to 120 hours of PTO your first year of service (pro-rated based on start date)
