Status: Full Time
Location: This will start as a floating position, must be able to travel daily to either Dearborn, Detroit, Royal Oak, Macomb, Southfield or other Metro Detroit locations
Hours: M-F, 8:30 - 5
Hart Medical Equipment offers a competitive salary and benefits package. EOE
SUMMARY: This position assesses patients, designs, fits and/or adapts orthotic/prosthetic equipment for patients with the highest level of customer service. This position will also interact with current and potential referral sources, including physicians, case managers, office managers, etc. as a point of contact between referrals and operations to ensure service and quality expectations are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
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Examine, interview, and measure patients to determine their appliance needs and to identify factors that could affect appliance fit.
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Fit, test, and evaluate devices on patients, and make adjustments for proper fit, function, and comfort.
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Instruct patients in the use and care of orthoses/prostheses.
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Maintain patient records.
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Confer with physicians to formulate specifications and prescriptions for orthotic and prosthetic devices.
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Repair and modify orthotic /prosthetic appliances.
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Update skills and knowledge by attending conferences and seminars.
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Show and explain orthotic /prosthetic appliances to healthcare workers.
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Activities include identification, development and retention of key referral sources.
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Work closely with management in developing sales goals and objective.
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Maintain knowledge of company policies and procedures as they relate to the above duties.
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Must maintain a genuine care and concern for patients and their families.
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Must be available to work on call.
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Must possess a personal vehicle in good working condition in order to perform site and home visits.
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Provide orthotics education for HME employees.
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Assist in the coordination of orthotics/prosthetics inventory levels.
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Conduct in-services for referral sources and other related groups.
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Must complete monthly expense/mileage reports as required by manager.
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Other duties as assigned by management.
QUALIFICATIONS
To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
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High school diploma or general education degree (GED).
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College degree in an allied health field or other related area preferred.
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Must be certified by ABC and/or BOC as a Certified Prosthetist Orthotist.
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A strong background in patient care and customer service.
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Familiarity with payer source requirements and legal aspects is beneficial.
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Two years of related clinical experience preferred.
Skills & Abilities
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The ability to represent Hart Medical Equipment and self in a courteous, dynamic and engaging manner and to build confidence/trust with customers, referrals and other employees.
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Advanced written and verbal communication skills.
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Self- starting, able to break down objectives within the strategic and marketing plans into actionable steps and able to execute these steps.
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Ability to identify potential referral sources and develop relationships built on trust with these referral sources.
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Commitment to high ethical standards.
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Must be able to work independently in a fast paced environment.
CERTIFICATES, LICENSES, REGISTRATIONS
Must be certified by ABC and/or BOC as a CPO or BOCPO
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is required to stand, walk, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, occasionally 50 pounds. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner.
By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at https://hartmedical.org/application-agreement.
IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.
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