Top 171 Technical support Jobs in Southgate Mi

Desktop Support
SYNERGIES PLUS RESOURCES —Royal Oak, MI
- $20 - $35 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
Quick Apply
IT Support Associate I
Expeditors —Romulus, MI
- $50,000 - $60,000 a year
- Full-time
- SharePoint
- Communication skills
- Entry level
- Employee stock purchase plan
- Paid holidays
Quick Apply
Walk-Up IT / Deskside Support
HCL America Inc —Melvindale, MI
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
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IT Specialist/Desktop Support
Connection —Detroit, MI
- $39 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
8d
Retail System Support Analyst
Carhartt —Dearborn, MI
- Weekends as needed
- Hybrid work
- Inventory management
- Merchandising
- Mid-level
Entry Level MSP Technician (Help Desk)
Grid4 Communications —Troy, MI
- $40,000 - $57,850 a year
- Full-time
- Computer Science
- Windows
- Associate's degree
- Paid jury duty
- Paid holidays
Quick Apply
Customer Care Specialist (Full-Time)
Lucid Motors —Southfield, MI
- $21 - $25 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
11d
Desktop Support Specialist
Oakland Community College —Royal Oak, MI
- Full-time
- Customer service
- Research
- Mid-level
- Health savings account
- Health insurance
12d
Help Desk Analyst
Motor City Electric —Detroit, MI
- Microsoft Outlook
- Construction site
- Mid-level
IT Support Technician (Southfield, MI | 23.00/hr)
Playtech —Southfield, MI
- $23 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
3d
IT Support Technician
WOW! —Madison Heights, MI
- $45,000 - $55,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
Technical Support Assistant North Tower
Corewell Health —Royal Oak, MI
- Full-time
- Entry level
IT Support Technician
Progressive Metal Manufacturing Company —Ferndale, MI
- Computer Science
- System design
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
IT Analyst - Part Time
Ascent Cloud —Detroit, MI
- Part-time
- Google Workspace
- Microsoft Outlook
- Mid-level
Quick Apply
IT Support Analyst - Plum Market Corporation, Inc.
Plum Market —Farmington Hills, MI
- Full-time
- Background check
- Office
- Windows
- Paid holidays
- Health insurance
3d
Customer Support Representative - Evenings
Pollard Banknote Limited —Ypsilanti, MI
- Full-time
- Remote
- Background check
- Research
- Experience equivalent to degree accepted
- Profit sharing
- Tuition reimbursement
Quick Apply
3d
IT Analyst - Part Time
LevelEleven —Detroit, MI
- Part-time
- Google Workspace
- Microsoft Outlook
- Mid-level
Triage Associate I, Platform Triage - First Shift (Contract)
Latitude AI —Dearborn, MI
- $26.39 - $39.59 an hour
- Contract
- High school diploma or GED
- Analysis skills
- Associate's degree
Quick Apply
Customer Service Representative
Asgard Management —Livonia, MI
- $22 - $25 an hour
- Part-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
4d
Patient Technical Support Representative
Lucent Surgical Support Systems, Inc. —Novi, MI
- From $36,000 a year
- Full-time
- Surgery
- Hospital
- Perioperative Care
- Health insurance
- Dental insurance
Quick Apply

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technical support jobs near southgate mi

Desktop Support

SYNERGIES PLUS RESOURCES
Royal Oak, MI

Quick Apply

Job Details

Full-time | Contract
$20 - $35 an hour

Qualifications

Phone communication
VoIP administration
Windows
Microsoft Office
High school diploma or GED
Data entry
Networking equipment (troubleshooting support)
Telephone systems
Associate's degree
Active Directory
Client interaction via phone calls

Full Job Description

Job Summary
IT Support Specialist

Job Title:

The Service Technician is responsible for handling support of service requests in a professional and timely manner. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

Basic Functions:

IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
Support of disaster recovery solutions.
Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix.
Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets.
System documentation maintenance and review in ConnectWise.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages. Additional Duties and Responsibilities: • Improve customer service, perception, and satisfaction.
Fast turnaround of customer requests.
Ability to work in a team and communicate effectively.
Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
Escalate service requests that require engineer level support.
Responsible for entering time and expenses in ConnectWise as they occur.
Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
Enter all work as service tickets in ConnectWise. Knowledge, Skills, and/or Abilities

Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Advanced understanding of operating systems, business applications, printing systems, and network systems.
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Diagnosis skills of technical issues.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization’s key services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide services.
Typing skills to ensure quick and accurate entry of service request details.
Self-motivated with the ability to work in a fast moving environment.

Schedule:

8 hour shift
Monday to Friday

Experience:

LAN: 3y ear (Preferred)
Network Engineers & Analysts: 3 year (Preferred)
Computer networking: 3 years (Preferred)

Job Types: Contract, Full-time

Pay: $20.00 - $35.00 per hour

Application Question(s):

Do you have any certifications? CompTIA A+, CompTIA Network+, CCNA ?
How many years of Active Directory experience? How many years?
Have you worked for an MSP ?
Can you configure router and switches from start to finish?
Which networks router and switches are you familiar with? Cisco, Linux etc?
Do you have at least 3 years of WAN/LAN experience
How many years of VPN experience do you have?
How many years of VOIP experience do you have?
Which level of support are you currently at ? Level I,II or III
Do you have Autotask experience?
Do you have on boarding and off boarding experience?
How many years of office 365 experience do you have?
How many years of imaging experience ?
How many years of Window 10 + experience?

Work Location: Hybrid remote in Royal Oak, MI 48067

Quick Apply

Refine Your Search

technical support jobs in southgate mi

Desktop Support

IT Support Associate I

Walk-Up IT / Deskside Support

IT Specialist/Desktop Support

Retail System Support Analyst

Entry Level MSP Technician (Help Desk)

Customer Care Specialist (Full-Time)

Desktop Support Specialist

Help Desk Analyst

IT Support Technician (Southfield, MI | 23.00/hr)

IT Support Technician

Technical Support Assistant North Tower

IT Support Technician

IT Analyst - Part Time

IT Support Analyst - Plum Market Corporation, Inc.

Customer Support Representative - Evenings

IT Analyst - Part Time

Triage Associate I, Platform Triage - First Shift (Contract)

Customer Service Representative

Patient Technical Support Representative

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