Top 11 Call center manager Jobs in Southington, Ct

Call Center Supervisor (Team Lead)
GT Independence —Southington, CT
- $60,000 a year
- Computer literacy
- Mid-level
- Microsoft Office
- Paid time off
Quick Apply
Contact Center Operations Manager - CT
GT Independence —Southington, CT
- Mid-level
- Business development
- Bachelor's degree
- Paid time off
- On-the-job training
Quick Apply
2d
Contact Center Manager
GT Independence —Southington, CT
- Mid-level
- Office
- Business development
- Paid time off
- On-the-job training
Quick Apply
e-Branch Manager, Retail Sales and Service Experience - Wethersfield Branch
Dutch Point Credit Union, Inc. —Wethersfield, CT
- $70,000 - $85,000 a year
- Full-time
- Management
- Sales
- Customer service
- Profit sharing
- Paid holidays
Quick Apply
Call Center Supervisor
First Choice Health Centers Inc —East Hartford, CT
- $60,000 - $67,000 a year
- Full-time
- Pass drug screening
- HIPAA
- Mid-level
- COVID-19 protective measures
- Paid holidays
Quick Apply
Senior Product Manager, Digital Self-Service and Messaging
CVS Health —Hartford, CT
- $106,605 - $260,590 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Product management
- Health insurance
- Dental insurance
Sr Manager - Customer Service Technology
Avangrid —Orange, CT
- $155,600 - $203,300 a year
- Computer Science
- Office
- Continuous improvement
- Dental insurance
- Tuition reimbursement
Customer Experience & Service Transformation Management Advisory Consultant
Accenture —Hartford, CT
- Full-time
- Office
- Analysis skills
- Travel
- Paid holidays
- Disability insurance
9d
HVAC Service Manager
Sila Services —South Windsor, CT
- $85,000 - $110,000 a year
- Weekends as needed
- Clean driving record
- Microsoft Excel
- OSHA
- Paid training
- Health savings account
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Contact Center Operations Manager - CT
GT Independence —Southington, CT
As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens…
Quick Apply
2d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Supervisor, IT Service Center
Cardinal Health —Dublin, OH
Monitor call queue statistics (calls-in-queue, speed-to-answer, talk time, etc.) and inform leadership of any issues. Medical, dental and vision coverage.
$67,500 - $111,710 a year
Leader, Knowledge, Training and Communications - Sr Mgr, Contact Center
KnitWell Group —Pataskala, OH
This role will oversee the design, planning, implementation, and review of training, knowledge, and communication programs, ensuring alignment with the strategy…
Quick Apply
13d

Show more jobs in cities nearby

I want to receive the latest job alert for call center manager in southington, ct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center manager jobs near southington, ct

Management Consultant jobs in Hartford, CT

Senior Product Manager jobs in Hartford, CT

Call Center Manager jobs in Alabama

Finance Manager jobs in New York, NY

Distribution Center jobs in Longview, TX

Call Center Manager jobs in Oklahoma City, OK

Call Center Manager jobs in Scottsdale, AZ

Call Center jobs in Montgomery, AL

Call Center Manager jobs in Atlanta, GA

East Alabama Mental Health Center jobs in Opelika, AL

Management Consultant jobs in Tuscaloosa, AL

Management Consultant jobs in Miami, FL

Management Consultant jobs in New York, NY

Strategy Consultant jobs in Washington, DC

Waste Management jobs in Houston, TX

Healthcare Management jobs in Georgia

Call Center Team Lead jobs in Addison, IL

Call Center Team Lead jobs in Dallas, TX

Call Center Team Lead jobs in Detroit, MI

Call Center Team Lead jobs in Remote

Call Center Supervisor (Team Lead)

GT Independence -
Southington, CT

Quick Apply

Job Details

$60,000 a year

Benefits

Paid time off

Qualifications

Computer literacy
Spreadsheets
Microsoft Office
High school diploma or GED
Managing projects

Full Job Description

Make a Meaningful Impact Every Day!

At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.

Our Mission: To help people live a life of their choosing, regardless of age or ability.

GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2026/2027—a distinction reserved for top employers committed to outstanding employee experiences.

The Call Center Supervisor (Team Lead) position is responsible for providing quality and efficient service to customers through the daily management of a team of employees to include motivating, recognizing and rewarding, coaching, counseling, training, and problem solving.

RESPONSIBILITIES AND DUTIES

Provides daily direction and communication to employees so that calls are answered in a timely, efficient and knowledgeable manner
Provides continual evaluation of processes and procedures; responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers
Managing employees, ensuring work is handled efficiently and effectively
Provides performance feedback and coaching on a regular basis to each team member
Ensures employees have appropriate training and other resources to perform their jobs
Create and maintain a high-quality work environment
Assists the manager with the development, analyses and implementation of staffing, training, scheduling and reward/recognition programs
Works as a member/leader of special or ongoing projects that are important to area/process improvement
Uses appropriate judgment in upward communication regarding department or employee concerns
Assist with documentation, and training of DocuSign program
Assist in developing and preparing operational plans and reports on project status
Promote adherence to and upholds the company’s mission and values
Other duties as assigned

EDUCATION

High School Diploma or GED required
Associate degree preferred but not required

EXPERIENCE AND QUALIFICATIONS

At least 2 years of related experience
Excellent written and oral communication skills
Extensive experience in working on complex projects with critical thinking and problem solving
Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing
Demonstrate the ability to balance work pressure with time management skills
Demonstrate ability to build positive relationships and communicate with people of diverse backgrounds and abilities
Experience in working, initiating, and maintaining a highly effective team
Competent in the use of Microsoft programs and the Internet
Competent use of Excel

WORK ENVIRONMENT

Work is performed in a typical office setting.

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.

Our operations team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.

We value excellence, but we won’t micromanage to achieve it. If you are self‑motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.

Grow your career with us. Grow your impact with us.

_______________________

What Culture & Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

Education

Preferred

Associates or better in General Business

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Pay: $60,000.00 per year

Quick Apply

Refine Your Search

call center manager jobs in southington, ct

Call Center Supervisor (Team Lead)

Contact Center Operations Manager - CT

Contact Center Manager

e-Branch Manager, Retail Sales and Service Experience - Wethersfield Branch

Call Center Supervisor

Senior Product Manager, Digital Self-Service and Messaging

Sr Manager - Customer Service Technology

Customer Experience & Service Transformation Management Advisory Consultant

HVAC Service Manager

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for call center manager in southington, ct

Explore jobs in more locations

Education

Job Seeker Tools

Employer Tools

Browse

Stay Connected